Job Description:

CARE AND BE CARED FOR – THIS IS YOUR HOME

Are you an individual with experience providing financial support services seeking a rewarding career that cares for others, in a professional practice that cares for you? You are looking in the right place.

As a Financial Services Assistant (Permanent, Full-Time; Start Date: Immediately; Location: Any Ontario Health atHome office location within the North East), you will provide financial support services to the management and professional staff of Ontario Health atHome.

By applying your knowledge of financial services objectives – you will have the opportunity to play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

• Provide financial support services to the management and professional staff;
• Verify Service Provider billing files for accuracy and compliance with contract terms and conditions;
• Maintain a high level of accuracy in preparing, entering, and processing financial information;
• Demonstrate willingness to learn new methods, procedures and/or techniques;
• Respond to a variety of inquiries from both internal and external sources;
• Collaborate with other Ontario Health atHome staff and/or managers to identify problems, handle complaints, and suggest changes to current practices and procedures.

What must you have?

• Minimum of a post-secondary diploma or certification in the financial field (accounting, commerce, business administration), or equivalent and relevant work experience;

• Relevant and/or related experience providing financial support services (accounting, data entry, adhering to financial policies, etc.);

• Good understanding of general office administrative processes and procedures;

• General understanding of basic accounting principles coupled with knowledge of financial systems and reports;

• Proven proficiency with a variety of software programs in the Microsoft Office Suite, including Microsoft Teams, Outlook, Word and Excel;

• Ability to manage time, adapt to changing priorities, and organize work efficiently;

• Good knowledge of Ontario Health atHome business objectives, priorities, practices, and procedures;

• Good understanding of financial services objectives and priorities;

• Ability to handle sensitive and confidential information in a discreet and professional manner when discussing issues with other Ontario Health atHome staff or external patients;

• Considerable interpersonal skills are required when interacting with Ontario Health atHome staff or external vendors and service providers;

• Ability to effectively exchange and communicate information with a variety of internal and external contacts;

• Advanced oral and written proficiency in English is essential;

• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Knowledge of current Ontario Health atHome patient database system (CHRIS)
• Knowledge of services provided by Ontario Health atHome
• Ability to speak French or another second language

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Hourly wage of $25.65 to $29.79 as per the OPSEU Collective Agreement
• Valuable development opportunities
• Membership in a world class defined benefit pension plan

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Interested persons are invited to submit a cover letter and resume by August 7, 2025, at 4:30 p.m. by visiting and applying through the organization website at: Careers | Ontario Health atHome