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Education Manager

British Columbia
CA$6,251 - CA$8,986/month
Senior Level
full_time

About the role

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Educational Programming, Level B

Job Title

Education Manager

Department

Rural Projects | Continuing Professional Development | Faculty of Medicine

Compensation Range

$6,251.00 - $8,986.00 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

July 23, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Sept 25, 2026

Please note that this is a leave replacement role for 12 months with a possibility of extension to 18 months.

Job Description

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Situated within the Faculty of Medicine, the Division of Continuing Professional Development (UBC CPD)’s Rural Program supports rural physicians and other health professionals across BC with education, courses, and learning opportunities to support practice improvement, patient care and health care delivery. The Educational Manager contributes their creativity, project management and relationship building skills as well as their educational expertise to growing the education and innovation capacity of the Division.

The incumbent works under the direction of the UBC Rural CPD Senior Manager. The incumbent assists the organization in seeing and facilitating new opportunities for educational programs and other CPD initiatives and fosters partnerships with organizations concerned with rural medical practice and practice improvement. In addition, the incumbent is responsible for developing plans to identify learning needs for practitioners and to create programs to meet these educational needs using current as well as new and innovative methods of delivery.

Organizational Status

The incumbent reports to the Senior Manager, Rural Programs, UBC CPD. UBC CPD is a cost-recovery unit within the Faculty of Medicine, serving varied target audiences of practicing health professionals. The incumbent works in a fast-paced environment with a wide variety of physicians and other subject matter experts who develop and deliver curriculum. The incumbent works collaboratively with leadership and other staff at UBC CPD as well as a variety of community, provincial, national, and international partners depending on assigned projects.

The incumbent may oversee program staff and has the latitude to delegate responsibilities and tasks as necessary to meet the goals and objectives of the Rural Program’s educational initiatives.

Work Performed

  1. Project Leadership and Management
  • Leads the implementation and evaluations of a variety of educational projects for UBC Rural CPD
  • Provides leadership and coordination at a project level for multiple outreach and innovation projects and communicates with partners and policy makers
  • Develops and implements project management plan
  • Works closely with UBC CPD Director, UBC Rural CPD Program Managers, project advisors, and others to create project plans and proposals
  • Collaborates with the project team to incorporates and implement feedback and recommendations from the project advisory committee members
  • Develops plans, strategies, partnerships, and other ideas to support the successful design and implementation of programs.
  • Responsible for the organization of identifying new opportunities and new partnerships
  1. Educational Program Development and Delivery
  • Contributes to the educational development for a variety of practitioner audiences
  • Provides outreach and educational expertise that guides project development and agenda formulation
  • Responsible for integrating other UBC Rural CPD initiatives and educational opportunities
  • Assesses CPD content needs and learning style for BC physicians in a cost effective, on-going way, including both perceived and unperceived needs
  • Develops educational strategies for meeting the educational needs of physicians
  • Encourages and incorporates interprofessional education, including nurses, and other health care practitioners and providers
  • Identifies areas for new educational programs within the mandate of UBC Rural CPD
  • Creates, develops, and schedules programs
  • Ensures marketing of UBC Rural CPD programming and projects is appropriately tailored to learners. Develops marketing messages and copy for print and electronic media
  • Provides guidance to physicians and others in the design, accreditation, and coordination of CPD events
  • Identifies new opportunities to collaborate with external partners and adapt and deliver their existing CPD programs
  • Demonstrates understanding of the technologies used to deliver CPD remotely
  • Incorporates interprofessional teaching wherever possible, as directed by UBC Rural CPD leadership, taking into account advice from project advisory committees and partners
  • Plans and supports education, innovation, and research activities
  1. Evaluation and Quality Improvement
  • Implements educational and evaluation strategies
  • Leads project evaluation activities to link evaluation with educational development
  • Collaborates with external partners such as physicians, nurses, and other allied health professionals in developing research instruments and evaluation tools
  • Develops and conducts surveys
  • Leads or oversees focus groups and conducts key informant interviews
  • Responsible for data preparation, collection, entry and analysis (qualitative and quantitative)
  • Responsible for the preparation of abstracts, manuscripts, and reports (for conferences, funders, and peer reviewed publication)
  1. Interest-holder Engagement and Communication
  • Maintains a close working relationship with key project partners (e.g., BC Health Authorities, Rural Coordination Centre of BC, and other key provincial and national partners)
  • Builds networks and positive relationships, while maintaining tact and discretion, with project partners, organizations, faculty, and the community-based coordinators and health care providers
  • Engages in a positive way with health care professionals to build strong relationships
  • Builds community linkages in all projects and through all interactions and communications
  • Collaborated with and identifies groups with similar education mandates to share lessons learned and align activities, where appropriate
  1. Financial Management and Resource Planning
  • Produces quarter and annual financial and written reports as required
  • Refines and maintains project budget
  • Ensures programs are financially viable by developing budgets, undertaking activities to amend plans based on projected revenue and by working with financial staff on post program financial statements
  1. Human Resources Management
  • Hires instructors and evaluates performance, negotiates salaries and fees; works with instructors to set objectives, review course objectives, and ensure continuity between courses
  • May hire, supervise and evaluate performance of staff
  1. Strategic and Organizational Leadership
  • Aligns work with the vision and mission of UBC Rural CPD
  • Demonstrates awareness to the unique contexts of rural and remote medicine in BC
  • Promotes and fosters outreach and innovation excellence through business development collaborations; creativity and intellectual capacity
  • Contributes to strategic planning and partner integration of key partners into UBC CPD project and programming
  • Builds knowledge and understanding of medical context and develops appreciation for key factors affecting medical practice
  • Identifies and develops grant proposals/applications for UBC Rural CPD that would further support the work being done in an educational domain
  • Collaborates with other UBC Rural CPD portfolios that synergize with vision of providing quality education to physicians and other health care professionals

Consequence of error/impact of decision

The incumbent will be required to show judgment and decision making, which has the potential to impact UBC CPD reputation, product viability, project funding, and the opportunity for future research development. The ability to maintain a close working relationship with partners is essential to the success of this project.

Exercising poor judgment and/or inappropriate lack of consultation has the potential to adversely affect the viability and validity of research projects, educational programs, projects, grant-based funding or other means necessary to sustain itself.

Supervision Received

The incumbent receives ongoing guidance and support from the UBC Rural CPD Program Managers and works under the general direction of the UBC Rural CPD Senior Manager. Works with a high level of independence and is responsible for task planning and prioritization. Meets monthly with senior staff to review performance and portfolio. At a project level, receives direction from clinical project leads, some of whom may not work in the same location.

Supervision Given

May on occasion be responsible for the supervision of a Program Coordinator, research assistant, or temporary staff. This position requires working effectively with a significant degree of self-direction and autonomy on projects within the portfolio.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of four years of related experience, or the equivalent combination of education and experience.

  • Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

  • Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Education*:*

  • Master’s degree/Project Management certificate preferred.
  • University degree in adult education, sociology, or another area that directly relates to the provision of continuing professional development for physicians in BC is preferred.
  • Experience in educational implementation, training, evaluation, and grant/proposal writing is an asset.

Experience*:*

  • Experience in the CPD domain with sensitivity to the context of health care delivery and knowledge of the BC medical system contextualized to practice
  • Ability to connect with physicians and other health care professionals
  • Experience in an administrative role with demonstrated experience in a cost recovery environment is an asset
  • Experience in teaching adults an asset
  • Computer experience required. Working knowledge of both traditional and online methods of course delivery required
  • Demonstrated knowledge and expertise of information technologies and communications tools
  • Demonstrated knowledge of effective instructional design
  • Database experience an asset; data analysis software (SPSS or equivalent) preferred
  • Experience with the requirements and procedures of educational research including experience with a variety of research traditions and methodologies
  • Experience in working with the medical community

Knowledge, Skills & Abilities

  • Effective oral and written communication, interpersonal, project management, and organizational skills
  • Strong communication skills, with the ability to engage in facilitative and effective conversations across diverse audiences.
  • Effective supervisory, organizational, and time management skills
  • Ability to exercise tact and discretion
  • High level of proficiency in MS Word, Excel, PowerPoint as well as e-mail and Internet required
  • Ability to prioritize work, multi-task, and to meet deadlines
  • Ability to motivate employees and colleagues
  • Ability to build relationships and work collaboratively with project leadership and partners as well as all others involved in the delivery of educational initiatives
  • Demonstrated ability to work effectively both in a team environment and independently
  • Ability to show initiative and good judgment
  • Willingness and ability to travel occasionally

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