General Posting Information

POSITION:

Administrative Control Clerk

DEPARTMENT:

Outpatient - Rehabilitation Services

CONDITIONS:

Temporary Part-time (0.40 FTE) for approximately seven (7) months

HOURS:

Approximately 30.0 Bi-weekly Hours

SHIFTS:

Days / Evenings / Weekends

7.5 hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum

NONU 02 $26.87/hr $32.57/hr

To provide clerical and reception services supporting the coordination of care and the collaboration between stakeholders to optimize the care provied to patients and their care partmers in the Hospital environment.

The Administrative Control Clerk is the first point of contact in the clinical unit/department. This individual must be an ambassador of the Queensway Carleton Hospitals values ensuring a positive experience for our patients, care partners and staff.

RESPONSIBILITIES:

• Support the delivery of high-quality coordinated care by performing clerical and administrative duties in alignment with established policies and protocols to ensure efficient and optimal departmental operations, while always maintaining professionalism and a high level of confidentiality.
• Prioritize positive client experience through effective and efficient communication and service delivery that’s in alignment with organizational values
• Train new ACC clerks following established polices and processes
• Order and maintain stock of departmental supplies necessary for regular operations
• Other duties as required

REQUIREMENTS:

• Grade 12 education or equivalent
• 1-3 years related experience
• Medical Terminology Course
• Clerical and data entry experience

PREFERRED:

• Medical Office Administration Assistant Certificate
• 1-3 years hospital experience
• Experience with the Electronic Health Record (HER) Systems

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.