A/R & Finance Administrator
Top Benefits
About the role
A/R and Finance Administrator
Compensation: $20–$25/hour (Hourly Employee)
Location: Remote
Position Summary:
This role plays a key role in managing insurer accounts receivable and overseeing the approval/denial process for extended health benefits. This role ensures timely follow-up on outstanding claims and works closely with insurers, clients, and therapists to resolve billing and benefit-related matters.
Key Responsibilities:
- Manage insurer accounts receivable and monitor aging reports
- Assist and complete accounts receivable, collections, and payable processes (QuickBooks)
- Process Extended Health Benefit denials
- Follow up on unpaid claims and initiate collection efforts where necessary
- Track and coordinate extended health benefit approvals and denials
- Communicate with insurance companies and clients to resolve coverage or payment issues
- Document all collection activities and maintain accurate financial records
- Collaborate with therapists and administrative staff to clarify service details for billing
- Support clients in understanding their benefit coverage and claims processes
- Escalate unresolved issues to management as needed
- General administrative support as required
Qualifications:
- Experience in insurance billing, AR collections, or health benefits administration (preferably in a healthcare or therapy setting)
- 1 – 2 years of experience in a similar support role in a consulting or professional services environment
- Familiarity with Canadian extended health benefits and occupational therapy billing codes is an asset
- Excellent organizational and follow-up skills
- Strong communication and interpersonal abilities
- Comfortable working independently in a remote setting
- Proficient with Googler Suite and billing software (experience with HCAI or similar platforms is an asset)
- Excellent MS Office skills, advanced spreadsheet experience
- Willingness to learn and a problem solver
- Experience with HCAI and QuickBooks
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Experience:
- Insurance billing, AR collections & Health benefits: 1 year (preferred)
- Similar support role: 1 year (preferred)
- HCAI & QuickBooks (or similar platform): 1 year (preferred)
Work Location: Remote
About Innovative Occupational Therapy Services
At Innovative Occupational Therapy Services, our primary area of clinical focus is traumatic injury. We have a reputation in making an instrumental difference in the most complicated clinical situations. Innovative OT consists of a small group of highly skilled therapists. Our area of proficiency is in assisting our client's and referral sources in successfully accomplishing the following services with an unsurpassed level of knowledge and expertise: Urgent Hospital Discharge Planning Assessments of Attendant Care Needs – Form 1 Retro-Active Assessments; Rebuttals Functional In-Home Occupational Therapy Assessments Work Site/Ergonomic/ Vocational Rehabilitation Services Home Accessibility Assessments Completion of Glasgow Outcome Scale Extended (GOSE) Administration of Spinal Cord Injury Measure (SCIM) Medical-Legal/ Slip-Fall and Future Care Cost Assessment Reports Wheelchair Seating Assessments/ Prescription Individualized Occupational Therapy Intervention Services Progressive Goal Attainment Programs
Our areas of clinical practice include acquired brain injury/ neurological impairments, severe orthopedic injury (spinal cord injury/amputation/fractures), psychological disabilities and chronic pain. We provide hospital discharge planning services, followed by community based individualized care planning. There are a multitude of different types of intervention services our team provides including: home/vehicle accessibility, equipment prescription, community safety/reintegration, wheelchair positioning/ seating prescriptions, activities of daily living (ADL) re-training/ functional restoration programming, cognitive remediation/compensatory therapies, cognitive behavioural therapy, quality of life and return to modified sport programs. Our team is additionally skilled in vocational services, including return to work programs, work-site, vocational exploration and ergonomic assessments.
A/R & Finance Administrator
Top Benefits
About the role
A/R and Finance Administrator
Compensation: $20–$25/hour (Hourly Employee)
Location: Remote
Position Summary:
This role plays a key role in managing insurer accounts receivable and overseeing the approval/denial process for extended health benefits. This role ensures timely follow-up on outstanding claims and works closely with insurers, clients, and therapists to resolve billing and benefit-related matters.
Key Responsibilities:
- Manage insurer accounts receivable and monitor aging reports
- Assist and complete accounts receivable, collections, and payable processes (QuickBooks)
- Process Extended Health Benefit denials
- Follow up on unpaid claims and initiate collection efforts where necessary
- Track and coordinate extended health benefit approvals and denials
- Communicate with insurance companies and clients to resolve coverage or payment issues
- Document all collection activities and maintain accurate financial records
- Collaborate with therapists and administrative staff to clarify service details for billing
- Support clients in understanding their benefit coverage and claims processes
- Escalate unresolved issues to management as needed
- General administrative support as required
Qualifications:
- Experience in insurance billing, AR collections, or health benefits administration (preferably in a healthcare or therapy setting)
- 1 – 2 years of experience in a similar support role in a consulting or professional services environment
- Familiarity with Canadian extended health benefits and occupational therapy billing codes is an asset
- Excellent organizational and follow-up skills
- Strong communication and interpersonal abilities
- Comfortable working independently in a remote setting
- Proficient with Googler Suite and billing software (experience with HCAI or similar platforms is an asset)
- Excellent MS Office skills, advanced spreadsheet experience
- Willingness to learn and a problem solver
- Experience with HCAI and QuickBooks
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Experience:
- Insurance billing, AR collections & Health benefits: 1 year (preferred)
- Similar support role: 1 year (preferred)
- HCAI & QuickBooks (or similar platform): 1 year (preferred)
Work Location: Remote
About Innovative Occupational Therapy Services
At Innovative Occupational Therapy Services, our primary area of clinical focus is traumatic injury. We have a reputation in making an instrumental difference in the most complicated clinical situations. Innovative OT consists of a small group of highly skilled therapists. Our area of proficiency is in assisting our client's and referral sources in successfully accomplishing the following services with an unsurpassed level of knowledge and expertise: Urgent Hospital Discharge Planning Assessments of Attendant Care Needs – Form 1 Retro-Active Assessments; Rebuttals Functional In-Home Occupational Therapy Assessments Work Site/Ergonomic/ Vocational Rehabilitation Services Home Accessibility Assessments Completion of Glasgow Outcome Scale Extended (GOSE) Administration of Spinal Cord Injury Measure (SCIM) Medical-Legal/ Slip-Fall and Future Care Cost Assessment Reports Wheelchair Seating Assessments/ Prescription Individualized Occupational Therapy Intervention Services Progressive Goal Attainment Programs
Our areas of clinical practice include acquired brain injury/ neurological impairments, severe orthopedic injury (spinal cord injury/amputation/fractures), psychological disabilities and chronic pain. We provide hospital discharge planning services, followed by community based individualized care planning. There are a multitude of different types of intervention services our team provides including: home/vehicle accessibility, equipment prescription, community safety/reintegration, wheelchair positioning/ seating prescriptions, activities of daily living (ADL) re-training/ functional restoration programming, cognitive remediation/compensatory therapies, cognitive behavioural therapy, quality of life and return to modified sport programs. Our team is additionally skilled in vocational services, including return to work programs, work-site, vocational exploration and ergonomic assessments.