A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Business Decision Support Lead

Number of positions: 1 Job Location: Dunsmuir 09

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 127,900.00 - 161,800.00

What you'll do

• Design, Build, Launch and Manage the Business Decision Support (BDS) Function, which includes:

• Provide people leadership BDS Consultants on Technology projects, i.e., approve invoices, manage work order

extensions, access, etc.

• Provide an oversight over the work of all CLRA Business Decision Support Consultants on projects plus service providers.

Act as the escalation point and resolve issues where appropriate.

• Navigates BCH process model, leads business through to-be discussions and sets up future processes in alignment with

Business Architecture and business requirements.

• Develop and deliver on-boarding training to all Business Decision Support Consultants.

• Coach and mentor Project Managers, BDS Consultants and other stakeholders (business and technical) on process

design methodologies, business analysis tools, and adjacent practices (e.g., change management, facilitation), applying

ITDSP framework as they initiate and execute technology initiatives.

• Provide resource management expertise to a team of Program Delivery Managers and Project Managers, including

managing supply and demand of BDS Consultant resources, leading recruitment, selecting candidates, and conducting

interviews, etc.

• Lead and participate in business analysis and process architecture activities on high impact/high complexity projects in a

Process Architect and/or Senior Business Decision Support Consultant capacity. Tasks may include leading cross-

functional process improvement, eliciting requirements, facilitating process discovery and design workshops, producing

project deliverables, performing user acceptance testing, training materials development, etc.

• Ensure delivery practices are up to date in respect to business analysis and process design areas, own process QA

standards, and evolve to meet the needs of the delivery organization and project performance as appropriate.

• Actively manage consultative and ongoing relationships with Change Management, Work Smart, Service Management

Office, Portfolio Managers, etc.

• Manage the BDS Community, including facilitating regular group meetings to share knowledge, build relationships and

increase efficiency and effectiveness of business analysis and process architecture activities.

• Role would need to support use and further roll out of Signavio.

What you bring

• Minimum of 7 years of business analysis, process analysis and improvement, change management and/or organizational

effectiveness experience.

• A degree in Computing Science, Business Administration, or equivalent.

• Demonstrated business acumen, including ability to analyze strategic requirements and develop action plan.

• Experience in developing current and future state process mapping and analysis and ability to integrate and communicate

technical and functional view into a cohesive solution.

• Expert proficiency in MS Visio, Word, Excel and PowerPoint.

• Strong analytical, research, problem solving, critical thinking skills.

• Proven experience in coaching and training teams.

• Proven experience in delivering technology-enabled business projects.

• Proven ability to build effective relationships and manage stakeholder expectations.

• Understanding of various Project Management, Business Analysis, Lean Six Sigma methodologies and proven ability to

effectively tailor them to the needs of the assigned projects.

• Excellent presentation, facilitation, written/oral communication, and interpersonal skills. Strong ability to influence and

persuade decisions to benefit the business.

What we offer

• A comprehensive benefits package

• A minimum of 15 paid vacation days

• A lifetime pension

• Flexible work model, depending on your role type

• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

PN # 2026516

Location: Vancouver, BC, Canada, V6B 5R3

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role

requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as

outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Date Posted: 2025-07-15 Closing Date: 2025-07-30

For internal use 52210085