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Account Representative

Verified
Hybrid
Mid Level
Full-time

Top Benefits

Health and wellness program, including many options
Flexible group insurance
Generous pension plan

About the role

Job Description

Your role:

  • Open commercial files and assist clients with a variety of transactions
  • Perform checks and analyses to ensure the accuracy of transactions
  • Establish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.)
  • Devise solutions that are tailored to client needs
  • Develop lasting business relationships with clients by providing exceptional service
  • Work with the team to continuously improve administrative processes and tools

Your team:

Working in the Commercial Banking sector, you’ll be part of a large team that stands out for its exceptional level of collaboration. In addition to maintaining client relationships and carrying out a variety of tasks, you’ll have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.

Prerequisites:

  • Three-year college diploma or academic equivalent in a related field and three years of relevant experience
  • Customer service experience
  • Proficiency with Microsoft Office suite, including Word and Excel
  • Knowledge of banking services and products for businesses
  • Good sense of initiative and good level of autonomy

Languages:

English

Skills

  • Communication
  • Diversity & Inclusion
  • Driving Results
  • Emotional Intelligence
  • Teamwork
  • Accountability
  • Client-focused
  • Empathy
  • Initiative
  • Learning Agility
  • Resiliency
  • Humility

About National Bank of Canada

Banking
5001-10,000

At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.

We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.

Together we can achieve great things and create a positive impact.

Want to learn more about us?

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