Barista/Customer Service
Top Benefits
About the role
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers within the food industry. The ideal candidate will be responsible for ensuring customer satisfaction while adhering to food safety standards and maintaining a positive environment.
Duties
- Greet customers warmly and assist them with their inquiries, ensuring a friendly and welcoming atmosphere.
- Process customer orders accurately using the Point of Sale (POS) system, handling cash and card transactions efficiently.
- Maintain cleanliness and organization in the service area, adhering to food safety and hygiene regulations.
- Assist in food preparation and handling, ensuring all items meet quality standards before serving.
- Address customer complaints or concerns promptly and professionally, striving for resolution and satisfaction.
- Collaborate with team members to ensure smooth operations during peak hours, utilizing effective time management skills.
- Conduct basic math calculations for order processing and inventory management.
Skills
- Proven experience in customer service, preferably within the food service or food industry.
- Familiarity with food safety practices and regulations.
- Proficiency in using POS systems for transaction processing.
- Strong math skills for handling cash transactions and inventory calculations.
- Excellent time management abilities to handle multiple tasks efficiently in a fast-paced environment.
- Knowledge of food preparation techniques and safe food handling practices is a plus.
- Strong communication skills with the ability to engage positively with customers and team members.
Join our team as a Customer Service Representative where your contributions will directly impact customer satisfaction and overall success in our establishment!
Job Types: Full-time, Part-time
Pay: $17.55-$30.35 per hour
Additional pay:
- Overtime pay
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
About Productions La Fayette
Productions La Fayette a été fondée en 2007 afin d’être le centre de production de la bannière de boulangerie et de pâtisserie Les Moulins La Fayette. La mission de Productions La Fayette est de concevoir et fabriquer des produits de boulangerie et de pâtisserie authentique et de qualité supérieure en utilisant une juste combinaison de savoir-faire artisanal et de procédés de fabrication modernes.
Productions La Fayette a poursuivi son développement avec l’expansion de la bannière, qui ne comptait que quelques boutiques lors de la fondation, à plus d’une vingtaine de boutiques situées au Québec, en Ontario, dans l’Ouest canadien et également aux États-Unis.
Ce qui distingue l’entreprise ? Conserver l’artisan au cœur de l'entreprise en s’appuyant sur l’engagement et l’expertise des employés comme facteur de succès de l’organisation.
Aujourd’hui, Productions La Fayette fabrique plus de 200 produits de boulangerie, de pâtisserie, de viennoiserie, de chocolaterie et confiserie et de mets cuisinés pour la bannière Les Moulins La Fayette.
Barista/Customer Service
Top Benefits
About the role
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers within the food industry. The ideal candidate will be responsible for ensuring customer satisfaction while adhering to food safety standards and maintaining a positive environment.
Duties
- Greet customers warmly and assist them with their inquiries, ensuring a friendly and welcoming atmosphere.
- Process customer orders accurately using the Point of Sale (POS) system, handling cash and card transactions efficiently.
- Maintain cleanliness and organization in the service area, adhering to food safety and hygiene regulations.
- Assist in food preparation and handling, ensuring all items meet quality standards before serving.
- Address customer complaints or concerns promptly and professionally, striving for resolution and satisfaction.
- Collaborate with team members to ensure smooth operations during peak hours, utilizing effective time management skills.
- Conduct basic math calculations for order processing and inventory management.
Skills
- Proven experience in customer service, preferably within the food service or food industry.
- Familiarity with food safety practices and regulations.
- Proficiency in using POS systems for transaction processing.
- Strong math skills for handling cash transactions and inventory calculations.
- Excellent time management abilities to handle multiple tasks efficiently in a fast-paced environment.
- Knowledge of food preparation techniques and safe food handling practices is a plus.
- Strong communication skills with the ability to engage positively with customers and team members.
Join our team as a Customer Service Representative where your contributions will directly impact customer satisfaction and overall success in our establishment!
Job Types: Full-time, Part-time
Pay: $17.55-$30.35 per hour
Additional pay:
- Overtime pay
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
About Productions La Fayette
Productions La Fayette a été fondée en 2007 afin d’être le centre de production de la bannière de boulangerie et de pâtisserie Les Moulins La Fayette. La mission de Productions La Fayette est de concevoir et fabriquer des produits de boulangerie et de pâtisserie authentique et de qualité supérieure en utilisant une juste combinaison de savoir-faire artisanal et de procédés de fabrication modernes.
Productions La Fayette a poursuivi son développement avec l’expansion de la bannière, qui ne comptait que quelques boutiques lors de la fondation, à plus d’une vingtaine de boutiques situées au Québec, en Ontario, dans l’Ouest canadien et également aux États-Unis.
Ce qui distingue l’entreprise ? Conserver l’artisan au cœur de l'entreprise en s’appuyant sur l’engagement et l’expertise des employés comme facteur de succès de l’organisation.
Aujourd’hui, Productions La Fayette fabrique plus de 200 produits de boulangerie, de pâtisserie, de viennoiserie, de chocolaterie et confiserie et de mets cuisinés pour la bannière Les Moulins La Fayette.