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Bilingual Customer Service Agent

Burlington, Ontario
$24/hour
Mid Level
full_time

Top Benefits

Medical
Dental
Vision

About the role

Position: Bilingual Customer Service Agent

Location: Burlington

Pay: $24 per hour

Shift: 5:00pm-1:30am – Must have open availability Saturday-Sunday (you will work 5 shifts a week)

Training: 8:30am-5:00pm for 6-8 weeks

Fully in office – MUST have a car as it is not transit accessible

Temp to perm

Duties:

  • Will be receiving incoming calls and emails from clients ordering various products and parts
  • Verifying client’s warranty
  • Receiving incoming calls from clients who are experiencing mechanically problems with small power equipment
  • Trouble shooting power equipment
  • Ordering replacement parts
  • Processing payments and shipments
  • Various duties as assigned
  • Acting as a lesion
  • Strong communication required – both written and verbal – must be able to compose an email in French!

Once hired on permanently:

  • Salary increases
  • Monthly score card meeting
  • Quarterly performance appraisal
  • Benefits – Medical / Dental / Vision / Massage / Physio and Chiropractor
  • Up to 4% RRSP matching after 1 year of service
  • Annual bonus up to $4000 once hired on
  • 5 PTO days
  • Paid vacation days
  • Growth

Disclaimer: This is currently for an active job opportunity. By applying, you will be

part of our trusted network, ensuring our recruiters match you with suitable roles.

Let us help you take the next step in your career journey!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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About AppleOne Employment Services

Staffing and Recruiting
5001-10,000

AppleOne Employment Services is a full-service employment company. Founded in 1964, we are now celebrating over five decades of the AppleOne Experience.

HELPING CAREER SEEKERS AppleOne Employment Services is unique in that we view the career seeker as a client. Other employment agencies see you as a commodity to be sold, and it shows in the way they treat you. Our services are always free to our associates, and we encourage you to take full advantage of them.

We believe strongly that if we can continually deliver the results you need, then we will be able to earn your loyalty as a Client for Life. That means that the AppleOne experience has been specifically designed to serve as a total employment resource to you no matter where you are in your career.

FINDING GREAT EMPLOYEES For over 50 years, we have been committed to supporting “Client for Life” relationships with a full range of staffing services that help companies achieve long-term goals. Providing the most talented Direct Hire and Contract professionals rests on four key values:

  • Freedom to innovate, so your investment is protected with value added programs such as our 5-year guarantee
  • Everything matters, so we hold ourselves accountable to always providing a result
  • Excellence of delivery, which means being reliable, flexible, and treating the candidate as the center of the universe
  • Taking the time to genuinely understand your needs, leading to proactive solutions

Because our mission is “to find, to understand and to fulfill the needs of another”, our clients find that our tailor made solutions lead to enhanced productivity and reduced costs…especially compared to other staffing organizations.

OUR MISSION Our mission is to find, to understand and to fulfill the needs of another.

AppleOne is an ActOne Group company.