About the role
Job Description In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Administrative Coordinator, the Program Support Clerk provides site administrative and clerical support services including reception to clients entering the service and secretarial support services for the program and clinic staff. Types a variety of correspondence and documents. Maintains client data, enters information into databases or spreadsheets in accordance with standard formats. Performs routine cash handling duties. Answers routine inquiries from staff, physicians, other service providers, clients and members of the general public regarding services, activities, and intake procedures. Orders and maintains office supplies.
Travel may be a requirement of this position. If applicable, transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and the incumbent must be able to operate a motor vehicle.
QUALIFICATIONS: Education, Training And Experience Grade 12 graduation; Office Administration certificate including courses in word processing, spreadsheet and database software; certificate in Medical Terminology. A minimum of three (3) years recent related administrative or secretarial experience in a similar environment, or an equivalent combination of education and experience. Valid BC Class V Driver's License.
Skills And Abilities
- Demonstrates a welcoming, empathetic and hopeful attitude with respect to persons.
- Ability to communicate effectively, both verbally and in writing;
- Ability to plan, organize and prioritize work;
- Ability to work independently, and in cooperation with others;
- Ability to deal with addicted and mentally ill clients and their families;
- Ability to establish and maintain rapport with clients;
- Ability to type a minimum of 55 words per minute;
- Ability to utilize Word Processing, spreadsheet and database software;
- Knowledge of general office procedures;
- Ability to analyze and resolve problems;
- Ability to do basic mathematical calculations;
- Ability to operate related equipment, e.g. personal computer, photocopier, facsimile and multi-line telephone;
- Physical ability to carry out the duties of the position.
Link To Full Job Description https://jd.viha.ca/JD5716.pdf
About Island Health
Island Health operates primary care clinics in Anacortes and on Orcas Island, and serves patients across three counties (Skagit, Island and San Juan). Our specialty services are extensive and rapidly adapting to meet the needs of our community. At Island Health, our patients are cared for by dedicated medical professionals who live and work in the community. We are a small but mighty health system, renowned for our holistic approach to patient care where our healthcare professionals treat our patients with compassion and respect. As a 5-star rated Medicare hospital and a top 100 rural hospital in the United States, patients can expect the highest quality of care where they actively participate in their healthcare planning and goal-setting.
Island Health is a Public Hospital District (Skagit County PHD No. 2) governed by a board of five commissioners whose boundaries include Fidalgo, Cypress, Guemes and Sinclair islands.
Island Health provides an innovative and growing environment for our employees to further their careers, and as a 43-bed hospital we provide a range of services and exceptional quality of care typically found in a larger facility including cancer care: physical, occupational and speech therapy; wound care; sleep wellness; psychiatry and behavioral services; family practice and specialty clinics; and much more.
Located in Anacortes, Washington, a vibrant seaside community focused on wellness, residents enjoy the exceptional quality of life the region offers including excellent schools, abundant recreational activities, and a community for artists.
To experience the culture of Anacortes, please visit: www.anacortes.org.
Island Health is your destination for opportunity and we are always recruiting. Please visit our careers page to learn more about our current positions, www.islandhealth.org/careers.
About the role
Job Description In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Administrative Coordinator, the Program Support Clerk provides site administrative and clerical support services including reception to clients entering the service and secretarial support services for the program and clinic staff. Types a variety of correspondence and documents. Maintains client data, enters information into databases or spreadsheets in accordance with standard formats. Performs routine cash handling duties. Answers routine inquiries from staff, physicians, other service providers, clients and members of the general public regarding services, activities, and intake procedures. Orders and maintains office supplies.
Travel may be a requirement of this position. If applicable, transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and the incumbent must be able to operate a motor vehicle.
QUALIFICATIONS: Education, Training And Experience Grade 12 graduation; Office Administration certificate including courses in word processing, spreadsheet and database software; certificate in Medical Terminology. A minimum of three (3) years recent related administrative or secretarial experience in a similar environment, or an equivalent combination of education and experience. Valid BC Class V Driver's License.
Skills And Abilities
- Demonstrates a welcoming, empathetic and hopeful attitude with respect to persons.
- Ability to communicate effectively, both verbally and in writing;
- Ability to plan, organize and prioritize work;
- Ability to work independently, and in cooperation with others;
- Ability to deal with addicted and mentally ill clients and their families;
- Ability to establish and maintain rapport with clients;
- Ability to type a minimum of 55 words per minute;
- Ability to utilize Word Processing, spreadsheet and database software;
- Knowledge of general office procedures;
- Ability to analyze and resolve problems;
- Ability to do basic mathematical calculations;
- Ability to operate related equipment, e.g. personal computer, photocopier, facsimile and multi-line telephone;
- Physical ability to carry out the duties of the position.
Link To Full Job Description https://jd.viha.ca/JD5716.pdf
About Island Health
Island Health operates primary care clinics in Anacortes and on Orcas Island, and serves patients across three counties (Skagit, Island and San Juan). Our specialty services are extensive and rapidly adapting to meet the needs of our community. At Island Health, our patients are cared for by dedicated medical professionals who live and work in the community. We are a small but mighty health system, renowned for our holistic approach to patient care where our healthcare professionals treat our patients with compassion and respect. As a 5-star rated Medicare hospital and a top 100 rural hospital in the United States, patients can expect the highest quality of care where they actively participate in their healthcare planning and goal-setting.
Island Health is a Public Hospital District (Skagit County PHD No. 2) governed by a board of five commissioners whose boundaries include Fidalgo, Cypress, Guemes and Sinclair islands.
Island Health provides an innovative and growing environment for our employees to further their careers, and as a 43-bed hospital we provide a range of services and exceptional quality of care typically found in a larger facility including cancer care: physical, occupational and speech therapy; wound care; sleep wellness; psychiatry and behavioral services; family practice and specialty clinics; and much more.
Located in Anacortes, Washington, a vibrant seaside community focused on wellness, residents enjoy the exceptional quality of life the region offers including excellent schools, abundant recreational activities, and a community for artists.
To experience the culture of Anacortes, please visit: www.anacortes.org.
Island Health is your destination for opportunity and we are always recruiting. Please visit our careers page to learn more about our current positions, www.islandhealth.org/careers.