MTS Level 5 - Library Technician - Access Service Unit - Robertson Library
Top Benefits
About the role
The Robertson Library is seeking applicants to work with the Library’s Access Service Unit. Reporting to the University Librarian and the successful candidate will provide front line support for library users, undertake assigned projects, and support the work of the Library. The applicant will be expected to demonstrate good communication ability, sound judgement, flexibility, and initiative.
What we offer:
- Comprehensive Health and Dental
- Post Retirement Benefits
- Tuition Waivers
- Health and Wellness on Campus available to staff
- Professional Development Opportunities
RESPONSIBILITIES:
- Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
- Implement library policies
- Assist library users locating and using library materials, services, and technology (e.g. WIFI, copiers, printers, scanners)
- Circulate and check-in library resources, laptops, etc.
- Provide information/reference service both in-person, by telephone, and online via the Library’s virtual chat service
- Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
- Conduct tours as required
- Generate and process overdue reports and send to billing as required
- Review and update task documentation
- Help coordinate and monitor the Library’s social media
- Help train and supervise student assistant
- Participate in projects as assigned
- Other duties as assigned
QUALIFICATIONS:
- A Library Technician Diploma or an equivalent combination of education and related work experience
- At least two years’ experience in an automated library environment
- Effective technology skills including proficiency with spreadsheets (Excel, Google Sheets) and other MS Office/Google applications
- Experience using social media tools (Facebook, Instagram, Linktree)
- Experience providing high-quality customer service
- Able to perform bending/lifting, and to safely handle/shelve heavy items
- Able to work day, evening, and weekend shifts as scheduled
Would be considered an asset:
- Bachelor's degree from a recognized post-secondary institution
- Work experience in a university library
- An open attitude towards new technology and learning
- Ability to deal with diverse community of library users in a calm, coureous, and effective manner
- Ability to prioritize work and meet deadlines
- Ability to exercise tact, discretion and sound judgement
- Ability to work independently, as part of a team, and under limited supervision
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.
MTS Level 5 - Library Technician - Access Service Unit - Robertson Library
Top Benefits
About the role
The Robertson Library is seeking applicants to work with the Library’s Access Service Unit. Reporting to the University Librarian and the successful candidate will provide front line support for library users, undertake assigned projects, and support the work of the Library. The applicant will be expected to demonstrate good communication ability, sound judgement, flexibility, and initiative.
What we offer:
- Comprehensive Health and Dental
- Post Retirement Benefits
- Tuition Waivers
- Health and Wellness on Campus available to staff
- Professional Development Opportunities
RESPONSIBILITIES:
- Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
- Implement library policies
- Assist library users locating and using library materials, services, and technology (e.g. WIFI, copiers, printers, scanners)
- Circulate and check-in library resources, laptops, etc.
- Provide information/reference service both in-person, by telephone, and online via the Library’s virtual chat service
- Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
- Conduct tours as required
- Generate and process overdue reports and send to billing as required
- Review and update task documentation
- Help coordinate and monitor the Library’s social media
- Help train and supervise student assistant
- Participate in projects as assigned
- Other duties as assigned
QUALIFICATIONS:
- A Library Technician Diploma or an equivalent combination of education and related work experience
- At least two years’ experience in an automated library environment
- Effective technology skills including proficiency with spreadsheets (Excel, Google Sheets) and other MS Office/Google applications
- Experience using social media tools (Facebook, Instagram, Linktree)
- Experience providing high-quality customer service
- Able to perform bending/lifting, and to safely handle/shelve heavy items
- Able to work day, evening, and weekend shifts as scheduled
Would be considered an asset:
- Bachelor's degree from a recognized post-secondary institution
- Work experience in a university library
- An open attitude towards new technology and learning
- Ability to deal with diverse community of library users in a calm, coureous, and effective manner
- Ability to prioritize work and meet deadlines
- Ability to exercise tact, discretion and sound judgement
- Ability to work independently, as part of a team, and under limited supervision
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.