About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The claims service representative is responsible for obtaining first notice of loss reports for auto and property claims. The individual handles customer questions on process, policies, and next steps, and updates claim information.
Key Responsibilities
- May schedule inspections, send out mitigation vendors or contractors to customer property or set up housing arrangements as needed
- Contacts or receives contact from customer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
- Receives, screens, and routes incoming telephone calls and other electronic correspondence
- Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers
- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Education
- High School Diploma or GED (Preferred)
Experience
- 0-2 years experience (Preferred)
Supervisory Responsibilities
- This job does not have supervisory duties.
About Allstate Insurance
Corporate Careers
Allstate believes that loving your job is an important step in living a good life. That’s why creating a unique and inclusive environment that supports our employees is a top priority goal. It is our goal to provide innovative resources and opportunities to all of our team members. So, whether you’re an intern or just starting out or an accountant, engineer or project manager – we want you to learn and grow while doing impactful, meaningful work that helps customers every day. To start your career visit allstate.jobs.
Allstate Agency Owner and Allstate Financial Representative
Want to work for yourself? As an Allstate Agency Owner or personal financial representative, you will. You’ll be your own boss, earn what you’re really worth and set your own schedule. And as a small business owner, you’ll have the freedom to work closely with your community and have the support of the Allstate brand to help you bring good to life where you live and work each day. If Allstate sounds like a good fit for you, learn more below. To start your career, visit www.allstate.com/careers.aspx.
Agency Staff
Put your compassion to work for others as a licensed insurance professional at a local Allstate agency. As an Allstate licensed sales professional, you’ll quickly realize the job is much more than just selling insurance. You’ll help protect what people love, make a difference in customers’ lives and enjoy a job with growth potential that matches your own. We’ll help prepare you to get licensed for your career as an insurance professional. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. To start your career, visit www.allstate.com/careers.aspx.
About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The claims service representative is responsible for obtaining first notice of loss reports for auto and property claims. The individual handles customer questions on process, policies, and next steps, and updates claim information.
Key Responsibilities
- May schedule inspections, send out mitigation vendors or contractors to customer property or set up housing arrangements as needed
- Contacts or receives contact from customer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
- Receives, screens, and routes incoming telephone calls and other electronic correspondence
- Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers
- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Education
- High School Diploma or GED (Preferred)
Experience
- 0-2 years experience (Preferred)
Supervisory Responsibilities
- This job does not have supervisory duties.
About Allstate Insurance
Corporate Careers
Allstate believes that loving your job is an important step in living a good life. That’s why creating a unique and inclusive environment that supports our employees is a top priority goal. It is our goal to provide innovative resources and opportunities to all of our team members. So, whether you’re an intern or just starting out or an accountant, engineer or project manager – we want you to learn and grow while doing impactful, meaningful work that helps customers every day. To start your career visit allstate.jobs.
Allstate Agency Owner and Allstate Financial Representative
Want to work for yourself? As an Allstate Agency Owner or personal financial representative, you will. You’ll be your own boss, earn what you’re really worth and set your own schedule. And as a small business owner, you’ll have the freedom to work closely with your community and have the support of the Allstate brand to help you bring good to life where you live and work each day. If Allstate sounds like a good fit for you, learn more below. To start your career, visit www.allstate.com/careers.aspx.
Agency Staff
Put your compassion to work for others as a licensed insurance professional at a local Allstate agency. As an Allstate licensed sales professional, you’ll quickly realize the job is much more than just selling insurance. You’ll help protect what people love, make a difference in customers’ lives and enjoy a job with growth potential that matches your own. We’ll help prepare you to get licensed for your career as an insurance professional. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. To start your career, visit www.allstate.com/careers.aspx.