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Heart to Home Meals logo

Customer Service Representative

Edmonton, AB
$17/hour
Mid Level
Full-time

Top Benefits

Extended health care
Commission pay

About the role

We are located on South side close to Ellerslie-Orchards and not on the bus route, so candidate must drive

Heart To Home Meals is looking for passionate individual who strives to make a difference in the world. One who can connect the task they are doing to the mission and values of the company.

Check out Edmonton Heart To Home Meals on Facebook and Youtube

Duties Include:·

Handling inbound calls relating to service inquiries, brochure requests and orders·

Making outbound calls to customers who are missing orders, or to follow up on brochure requests·

Calling anywhere between 80-100 calls a day

Assisting the Office Supervisor in the day to day running of the franchise·

Mailing of letters, brochures, and promotional offers to customers and prospects·

Routing of driver’s for deliveries and supporting supervisor on logistics related

Data administration, including sales report, inventory report, customers report, calls report·

Logistics Related Routines·

Banking routines and cash administration·

Inventory Routines·

Purchase Order Routines·

Van Maintenance

Essential Skills/ Experience·

Articulate, upbeat and engaging telephone manner·

Confident and comfortable speaking with seniors for several hours per day·

Strong attention to detail·

Strong empathy & dependability·

Able to work independently and efficiently·

Driving license·

Ability to multi task·

Computer literate

This is a ground floor opportunity with a company that is growing quickly! To be considered, Please send your resume with a brief cover letter explaining your relevant experience or interest for the job

We are looking for candidates who are loyal and who have intentions to make long term relationship with the company and the customers

Candidate should be able to do their own Vulnerable Police Check before starting the job

Job Types: Full-time, Permanent

Pay: From $17.00 per hour

Additional pay:

  • Commission pay

Benefits:

  • Extended health care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • No weekends

Experience:

  • Sales support: 5 years (preferred)
  • Customer service: 10 years (preferred)

Licence/Certification:

  • Class 5 Licence (preferred)

Work Location: In person

About Heart to Home Meals