ADMINISTRATIVE SUPPORT III

STUDENT LIFE

Competition No. 25.06.159

CATEGORY

SALARY

CLOSING DATE

Full-Time Replacement Term (35 hours per week)

MSA Band C (Steps 1-8): $22.189 - $32.280 per hour. $40,400 - $58,749 per annum (Based on 35 hours per week).

June 15, 2025

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University is seeking a highly organized and detail-oriented Administrative Support III for a 10-month full-time replacement term opportunity with the Student Life department. Reporting to the Manager, Student Success, you will serve as the primary administrative support for the Welcome Centre, Campus Tours, and Orientation and Transition Programs. In addition, you will provide general administrative assistance to the manager and contribute to various initiatives across the Student Life portfolio.

Key responsibilities include:

• Communicating with and supporting new students who are transitioning to the University through summer onboarding programming;
• Scheduling presenters, volunteers guides and campus tours;
• Maintaining current web presence for orientation and transition programs;
• Assisting and coordinating in-person and virtual events;
• Keeping an accurate inventory of prizes and promotional materials;
• Acting as the first point of contact at the Welcome Centre and for campus tours, through assessing and responding to concerns, issues, and inquiries from students, staff, and the public; and
• Providing general administrative support to several Student Life areas, which includes keeping shared areas organized and stocked with resource materials, managing department calendars, and providing graphic design work for internal promotional items.

Please note that this position does not have a permanent workstation and would be required to shift between different workstations as needed.

SKILLS

You will have:

• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint;
• Familiarity with general accounting principles and processes;
• Strong organization skills;
• The ability to work in a fast-paced, demanding work environment with evolving priorities and competing deadlines;
• The ability to work independently, seeing all tasks and responsibilities through to completion;
• Strong verbal and written communications skills;
• The ability to synthesize information and present it concisely and effectively;
• Strong customer service skills;
• The ability to remain respectful, polite, and calm during difficult conversations;
• A professional demeanor with strong interpersonal skills; and
• Strong problem-solving skills.

QUALIFICATIONS

• A minimum of a 2-year post-secondary diploma in office administration or a related field.
• A minimum of 2 years of related experience.
• Experience with reception, dealing with confidential information, records, and event coordination.
• Experience with drafting letters and preparing forms, requisitions and meeting minutes.
• Experience managing a high volume of booking requests, services or activities would be considered an asset.
• Experience in a post-secondary institution or a fast-paced customer service environment would be considered an asset.
• Public speaking and guided tour facilitation experience would be considered an asset.
• An equivalent combination of education and experience may be considered.

BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Flexible benefits package
• Continuous learning culture
• Opportunities for career growth