Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Métis and Inuit people who make Langley their home.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Métis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

The Youth Housing Outreach Support Worker (YHOSW) provides outreach support to vulnerable youth within the Langley who are at risk of, but not limited to, homelessness, violence, isolation and sexual exploitation. The position strives to provide a range of services, including crisis intervention, mediation, assessment, education, life skills, debriefing, and assisting youth to explore and access community resources. The YHOSW works within a team environment and provides support on an outreach basis.

JOB POSTING #: 2025-0200 YHOSW
DATE: July 31, 2025
POSITION: Permanent, full-Time
HOURS OF WORK: 37.5 per week
SALARY RANGE: Grid 12: $30.18 - $33.49 Hourly– Depending on experience and qualifications
BENEFITS: Extended Health, Dental, Group (RSP/TFSA)
VACATION: As per ESS policy
ANTICIPATED START DATE: ASAP
CLOSING: Open until filled

Key Responsibilities

• Provide culturally safe and diverse community outreach support services to vulnerable youth to facilitate building life skills, mediation, crisis intervention, conflict resolution and employment skills. Connect youth to community resources;
• Work collaboratively with the Youth Housing Placement and Support Worker, Youth Street Outreach Worker and other Langley Youth Resource Center staff to support participants and program needs;
• Work collaboratively with various stakeholders, such as government, families, related organizations, community organizations and service providers;
• Meet with youth to identify their specific needs; facilitate goal-setting, care planning, assist youth with discovering and pursuing passions and supporting emotional wellness, physical health and a strong sense of identity and belonging;
• Support skill building in areas such independent living skills, anger management or self-management techniques;
• Support youth living in precarious or unstable living conditions, or youth finding themselves without a fixed address, to secure stable and safe housing;
• Build and maintain professional relationships with local professionals and schools who work closely with vulnerable youth and those experiencing barriers to housing;
• In correspondence with Supervisor, facilitate groups, presentations, and distribution of brochures to local schools and businesses to promote community programs and events;
• Actively participate in community tables where appropriate, representing and advocating for ESSS in a professional capacity.
• Outline services provided by the program and/or organization when requested. Provide information on and referral to other community service providers, resources and professionals as required;
• Maintain related records and statistics and provide reports to the supervisor as required;
• Participate in case reviews and team meetings as necessary;
• Understand and comply with all policies and procedures determined by ESSS;
• Perform other duties as requested by Supervisor.

We are interested in candidates with the following Qualifications:
1. Education and Knowledge

• Bachelor’s degree in a relevant social science or social service practice.
• Minimum of 1 year related experience,
• OR an equivalent combination of education and related experience.

2. Skills and Abilities

• Experience with Motivational Interviewing, Solution Focused Counselling, Addictions Counselling Training is an asset

• Experience working with vulnerable youth and extensive knowledge of social issues facing our youth population

• Training in de-escalation and crisis intervention including briefing and de-briefing

• Ability to work with minimal supervision

• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.

3. Other Information

• Police Information Check, including the vulnerable sector
• Current Emergency First Aid
• Valid BC driver’s license, use of own vehicle, with Business insurance use coverage
• Current Drivers Abstract

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at hr@encompass-supports.com and include the following information:

• Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why you’re applying for the role.
• Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
• Skills and Abilities: What specific skills or strengths do you bring to this role?
• Do you a valid class 5 driver’s license and use of a reliable vehicle