POSTING NUMBER:

2025-033

POSITION:

Mental Health Worker, Temporary Part- Time

UNION:

HEU – Community Subsector Association

PROGRAMS:

Hall Towers

LOCATION:

Burnaby

SALARY RANGE:

Grid 34: $31.56 - $33.28

HOURS OF PAY:

23 hours per week

SCHEDULE:

Saturday and Sunday: 0800 hrs to 2000 hrs

START DATE:

August 31, 2025

• All candidates subject to a criminal record check
• Qualifications and job description attached

Internal applicants no later than 5:00pm on Wednesday, August 6, 2025.

External applicants no later than 5:00pm on Wednesday, August 13, 2025.

Job Description – Mental Health Worker

Hall Towers

Enhanced Supported Housing

Classification Benchmark:

Support Worker 2

Grid Level:

Grid 34

Collective Agreement:

Community Subsector Association

Reports to:

Program Coordinator, Hall Towers

Job Summary

Working in and from the worksite, the Mental Health Worker provides assistance, support and basic skill training to tenants in their living environment while encouraging independence, self responsibility, and healthy lifestyle choices.

The Mental Health Worker provides services through identification, coordination and facilitation of available community resources. These resources may include referral to community mental health services, referral to medical health services and connection to other housing services.

Functions & Responsibilities

• Participates in case planning with program participants and/or healthcare providers by performing duties such as interviewing program participants to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting program participant needs and wants, and assisting program participants to determine appropriate programs.

• Advocates for program participants by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements

• Observes program participants, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioral, and other problems as required. Provides feedback and input regarding program participants’ needs, performance, and progress.

• Provides supportive feedback, demonstrations, modeling, and behavior management to program participants, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.

• Provides medication support, in accordance with established policy.

• Provides meal programs or support in accordance with established policy.

• Identifies available social, economic, recreational, and educational services and resources in the community that will meet program participants’ needs. Provides program participants with related information.

• Facilitates program participants’ physical, recreational, educational, and employment needs by performing duties such as arranging for program participants to be transported to programs/services, assisting program participants to attend appointments, and implementing programs.

• Carries out administrative transactions such as petty cash, program participant accounts, collecting rents and money from program participants for personal items, completing forms and making deposits and withdrawals.

• Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.

• Ensures the maintenance, cleanliness, and safety of programs and residence. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies.

• Assists program participants to search for housing, negotiate tenancy agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, arranging for utilities, negotiating moving allowances, arranging for movers and physically assisting with moves.

• Receives program participant feedback, and inquiries and complaints, and responds as required.

• Orientates new staff by sharing job information.

• Provides direction to volunteer and or practicum students as required.

• Performs other related duties as assigned.

Education, Training & Experience

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representing the knowledge, skills and ability needed.

• High School Diploma or General Education Degree (GED)

• Mental Health Worker Certificate from a recognized college/university in social/behavioral science.

• Food Hygiene Certificate/Community Care Food Handlers Certificate

• Two years related experience

• Emergency First Aid/CPR Certificate

• Class 5 Driver’s License

• Medical Certification of capability of carrying out assigned duties

• Compliance with the TB immunization program of the Ministry of Health

Skills & Abilities

• Physical ability to carry out the duties of the position.

• Able to work independently with minimal supervision, exercise initiative and good judgment

• Ability to operate related equipment.

• Ability to communicate effectively, both verbally and in writing.

• Ability to organize and prioritize.

• Ability to observe and recognize changes in program participants.

• Ability to establish and maintain rapport with program participants, staff and management and collateral service providers.

• Home management skills.

• Ability to instruct.

• Ability to analyze and resolve problems