• Report directly to the Director of Sales
• Identify, prospect and secure new service contracts with consistent business development tactics
• Build strong relationships with existing clients and uncover new revenue streams through upselling, renewals and referrals
• Manage full sales cycle and new business, identify areas of improvement to meet sales quotas and identify new client leads
• Strategically prospecting your given territory - target key accounts within residential, commercial, industrial, and property management sectors; use tools like LinkedIn and networking to open doors
• Create action plans on a quarterly basis to help achieve your quota
• Responsible for meeting monthly prospect and outside sales call targets to ensure sales quotas are met
• Remain in close contact with clients to ensure satisfaction and enable future business through referrals
• Follow up on all outstanding quotes with clients in a timely manner
• Attend tradeshows representing Lifeline Fire Protection
• Use superb time management skills and effective communication with customers and coworkers
• Work cross-functionally collaborating with internal teams (design, service, operations) to ensure smooth project delivery and a seamless client experience
• Provide feedback to the Director of Sales on changing conditions, including trends in the competition, as a result of direct solicitation in their market areas
• Maintain an ongoing, high level of knowledge of the competition’s offerings
• Collaborate with internal departments to ensure the completion of daily operational tasks
• Collaborate with the management team to achieve organization strategic goals
• Communicate and maintain rapport with internal and external stakeholders promptly and professionally
• Manage internal and external conflicts (i.e. including complaints and complications)
• Provide support and assistance in the department onboarding process
• Provide training and mentorship to other staff
• Maintain knowledge and compliance of industry requirements and legislations
• Maintain relevant knowledge of Lifeline services
• Develop knowledge and skills through continuous development training and education
• Complete required education and training material(s) as required
• Attend all internal and external meetings as required
• Attend on-site visits as required
• Perform other duties as assigned

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