We are actively looking for an Assistant Resident Manager to provide ongoing support to the on-site management team at “Hendry House “. Hendry House has 185 residential rental units is located in the heart of the West end of Vancouver. In this role, your days off would be be Monday-Tuesday or Tuesday-Wednesday and you would be required to provide Relief Coverage for other buildings located in Vancouver.

What’s in it for you ?

Hollyburn Properties offers competitive wages and great benefits including ;

• Extended Benefits for Team Member & Family (Medical, Dental, Vision Care) – 100% premiums paid by Hollyburn
• Employee & Family Assistance Program
• Matching RSP Program
• Educational Assistance
• Discounted Accommodation – 1 bedroom Suite

Key Duties & Responsibilities

• Show suites and provides prospective Residents with an application if they are deemed a good fit for the building;
• Manage the rental process for Residents, which includes all the required paper work for the rental of suites, parking and/or storage lockers;
• Answer telephone inquiries regarding suites. Must become familiar with all physical aspects of an available suite (how many sq. ft., location, conditions, etc.), all aspects of the suite rental process (deposit, number of people, pets etc.), and the building amenities available;
• Treat applicants and Residents with courtesy and respect, communicates any problems or concerns to their managers or to the Head Office Team;
• Clean common areas including hallways, stairwells, laundry rooms and gyms
• Prepares vacant suites for new Residents by completing necessary repairs, upgrades and/or cleaning and painting;
• Assist with testing, cleaning & maintaining the Pool .
• Deal with Resident issues regarding complaints about excessive noise, disorderly conduct, or misuse of property
• Maintains the building by performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools.
• Must live on-site
• Performs any other duties and responsibilities as assigned.

Knowledge, Skills & Abilities

• Previous experience in housekeeping, common area cleaning would be an asset;
• Presentation and sales skills are necessary to market suites to prospective Residents;
• Some knowledge of building systems and building maintenance;
• Excellent customer service skills;
• Proficiency with Microsoft Office (Word, Excel and Outlook);
• Ability to work independently and in a team environment where mutual support is essential;
• Ability to work a varied schedule including evenings and weekends;
• Be physically able to carry out all necessary duties. All candidates must be physically able, at minimum, to paint and clean, including bending, stooping, kneeling, pushing, pulling and lifting up to 50lbs;
• Must have a basic set of tools, which Team Members are required to provide, that include: hammer, hacksaw, screwdriver set, putty knife, saw, pliers channel locks, cutting knife, cordless drill, wire cutters, tape measure, level 2’, and adjustable wrench;
• Must have good understanding of the English language. This includes both written and verbal communication skills;
• Must have a valid drivers license and a vehicle
• Must be a Resident of Canada or possess the appropriate documentation to legally work in Canada. All documentation must be current.

If you are interested, please submit your resume and salary expectations to careers@hollyburn.com.

We thank all those who apply, but only qualified candidates may be contacted.

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