Store Manager (Toronto Eaton Centre)
Top Benefits
About the role
Job description
As a Store Manager, you will report directly to the Brand Manager and assume comprehensive responsibility for the overall management of the business. Your pivotal role encompasses ensuring unwavering adherence to company policies and procedures, driving sales through staff motivation, and delivering exceptional customer service to stimulate sales growth. You will be tasked with executing and achieving operational objectives, embodying Swatch's Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid vacations
- Paid sick days
Responsibilities include:
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
- Compliance: Maintain safety standards, act as a policy and procedure role model.
Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- Availability to work opening and closing shifts; flexible hours including weekends and holidays.
- Strong communication skills (verbal & written), including strong relationship building skills.
- Must be a self-starter who works well independently and in team environments.
- Ability to communicate in a clear concise and understandable manner.
- Effective leadership skills to mentor and motivate retail team.
- Results oriented with a high level of energy and enthusiasm.
Professional requirements
- At least 3 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- At least 5 years of customer service experience.
- Experience working with POS systems.
About Swatch Group
The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 16 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Group’s production companies also supply movements and components to third-party watchmakers.
The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.
The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33'500 persons in over 50 countries.
Discover the Swatch Group brands… Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.
For more jobs please visit our website.
Store Manager (Toronto Eaton Centre)
Top Benefits
About the role
Job description
As a Store Manager, you will report directly to the Brand Manager and assume comprehensive responsibility for the overall management of the business. Your pivotal role encompasses ensuring unwavering adherence to company policies and procedures, driving sales through staff motivation, and delivering exceptional customer service to stimulate sales growth. You will be tasked with executing and achieving operational objectives, embodying Swatch's Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid vacations
- Paid sick days
Responsibilities include:
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
- Compliance: Maintain safety standards, act as a policy and procedure role model.
Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- Availability to work opening and closing shifts; flexible hours including weekends and holidays.
- Strong communication skills (verbal & written), including strong relationship building skills.
- Must be a self-starter who works well independently and in team environments.
- Ability to communicate in a clear concise and understandable manner.
- Effective leadership skills to mentor and motivate retail team.
- Results oriented with a high level of energy and enthusiasm.
Professional requirements
- At least 3 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- At least 5 years of customer service experience.
- Experience working with POS systems.
About Swatch Group
The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 16 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Group’s production companies also supply movements and components to third-party watchmakers.
The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.
The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33'500 persons in over 50 countries.
Discover the Swatch Group brands… Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.
For more jobs please visit our website.