Top Benefits
About the role
We are hiring a full time Service Coordinator to work remotely in Cambridge! Position Summary Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.
Here are many reasons why you will want to bring your talent to our team:
- You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
- You will experience opportunities to use many of your skills and expand your knowledge
- Ongoing opportunities for continuing education, training and professional development
- Total Rewards program which includes group benefits, and pension plan
- Education bursaries
- Extensive paid orientation and preceptorship program
- Tuition Assistance Program
- WorkPerks ® , which gives access to exclusive discounts from leading brand name companies and trusted local businesses.
Responsibilities
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided
- Other office administrative duties as assigned
Requirements
- This is a REMOTE Part time position
- Must be available from Monday to Friday 7am to 5pm as well as alternating weekends from 7am to 3pm.
- Must have a quiet confidential space to work from home but presence in the office would also occur
- Must have access to high-speed internet and a computer
- Intermediate data entry/ keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Experience working for a community health provider is preferred
- Related work experience and a familiarity with community health care services is preferred
- Basic computer skills in MS Word and MS Excel are preferred
About Us At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at careers@sehc.com at your earliest convenience.
About SE Health
SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.
To learn more or join our growing team, visit www.sehc.com or find us on Twitter at @SEHealth_SEHC.
Top Benefits
About the role
We are hiring a full time Service Coordinator to work remotely in Cambridge! Position Summary Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.
Here are many reasons why you will want to bring your talent to our team:
- You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
- You will experience opportunities to use many of your skills and expand your knowledge
- Ongoing opportunities for continuing education, training and professional development
- Total Rewards program which includes group benefits, and pension plan
- Education bursaries
- Extensive paid orientation and preceptorship program
- Tuition Assistance Program
- WorkPerks ® , which gives access to exclusive discounts from leading brand name companies and trusted local businesses.
Responsibilities
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided
- Other office administrative duties as assigned
Requirements
- This is a REMOTE Part time position
- Must be available from Monday to Friday 7am to 5pm as well as alternating weekends from 7am to 3pm.
- Must have a quiet confidential space to work from home but presence in the office would also occur
- Must have access to high-speed internet and a computer
- Intermediate data entry/ keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Experience working for a community health provider is preferred
- Related work experience and a familiarity with community health care services is preferred
- Basic computer skills in MS Word and MS Excel are preferred
About Us At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at careers@sehc.com at your earliest convenience.
About SE Health
SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.
To learn more or join our growing team, visit www.sehc.com or find us on Twitter at @SEHealth_SEHC.