Company Description

ADGA provides strategic vision, world-class technology and service excellence in the areas of defence, security and enterprise computing to clients in the federal government, other levels of government and the private sector. In a world dominated by convergence, ADGA provides the expertise and innovation that organizations need to stay safe, efficient and productive. This is based on an exceptional balance sheet built since 1967, protecting some of Canada's most critical assets. Headquartered in Ottawa, with offices across Canada, ADGA is a privately owned Canadian company employing more than 800 employees, technical consultants and subject matter experts.

Job Description

ADGA is hiring a full-time Systems Administrator to work on-site in the Operations and Planning section for our defence client. The Operations and Planning section provides a wide range of support to the other sections, including the development, update and maintenance of a wide range of IM/IT tools required to perform day-to-day operations.

The System Administrator will be performing a range of IM/IT support tasks, including but not limited to the following:

• Install, monitor, upgrade and maintain operating systems.

• Install, monitor, upgrade and maintain hardware and software (e.g. virus detector software).

• Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance.

• Apply problem-solving skills to troubleshoot and resolve technical problems.

• Ensure timely and reliable system administration procedures, including backup and recovery.

• Analyze system performance and recommend improvements.

• Provide support to end-users in a timely manner

• Prepare and update an inventory of hardware and software.

• Identify sources of supply for computer parts.

• Write and edit standard operating procedures.

• Create and maintain network accounts.

• Provide network and Internet support to users in response to identified difficulties.

Qualifications

• This role requires that the System Administrator have or be eligible for a PWGSC Secret clearance.
• Must have a minimum of a college diploma in the field of computer science or computer engineering.
• Must have a minimum of 5 years of combined experience, within the past 10 years, performing a
  minimum of 3 of the following tasks:
  • Installation
  • Maintenance
  • Backups
  • Restoration of computer servers.
• Must have a minimum of 5 years of combined experience, within the past 10 years, performing a minimum of 3 of the following tasks:
  • Creating inventories for computer hardware
  • Updating inventories for computer hardware
  • Creating inventories for computer software
  • Updating inventories for computer software
• Must have a minimum of 5 years of combined experience, within the past 10 years, in a corporate and/or Government-Wide Area Network environment, troubleshooting end users’:

  • Hardware technical problems; and

  • Software technical problems

Additional Information

Work-Life Balance

We strongly support a healthy and productive work-life balance. This starts with a flexible approach to work, and policies designed to support employees through their day-to-day routines and major life events. For example, we offer a Maternity/Parental Top-Up (up to 52 weeks) and a Reservist Leave Top-Up (up to 180 days).

Belong@ADGA

ADGA continuously strives to integrate advanced Diversity, Equity & Inclusion (DEI) approaches and practices into our work culture. Our employee-based DEI Committee explores activities and invites discussions that foster an environment where all employees feel valued, respected, and heard.

Compensation

Above and beyond our commitment to offer a competitive base salary, ADGA has a company-wide profit-sharing plan for all full-time and part-time employees.

Comprehensive Benefits and Total Rewards

We offer a comprehensive benefit program, providing employees with the choice between base or enhanced plans. Depending on the plan, ADGA pays for Health & Dental, a Health Spending Account, Short-Term Disability, an Employee Assistance Program, and a Telemedicine service. Also offered: discounts on gym memberships, 5,000+ perks through Perkoplis, a Deferred Profit Sharing Plan, and access to a wide range of other employee-centric services and savings programs.