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The Pointe Operations Team Lead

Strathcona Countyabout 1 month ago
Sherwood Park, AB
Senior Level
Full-time

Top Benefits

Competitive salary and comprehensive benefits package
Extended health and dental coverage
Health and wellness spending account

About the role

Strathcona County is currently building a new Agricultural Event Centre named “The Pointe”. While this facility was primarily designed to accommodate agricultural events (horse/cattle/dog shows, etc.), it can also host all types of events (trade shows, markets, concerts, etc).

The Pointe Operations Team Lead will be vital in delivering exceptional service to guests and ensuring top-notch facility maintenance. This role encompasses overseeing footing conditions, managing equipment, coordinating event setup and takedown, and maintaining biosecurity standards. Beyond performing manual labor and safely operating heavy equipment, the Team Lead also plays a pivotal role in mentoring part-time operators and facility attendants, fostering a supportive and skilled team environment.

Key Responsibilities:

  • Act as Lead contact for event hosts and primary contact for user groups, providing a seamless and positive experience for clients
  • Conduct daily activities in a leadership role, assisting peers with completion of operational tasks
  • Prepare footing and facility setups per event specification and programming needs
  • Respond to unpredictable and challenging situations including human first aid, animal emergencies, guest service issues, and building emergencies
  • Safely operate all heavy equipment (Large tractor with grooming implements, skid steers, boom lifts, etc.)
  • Model safe and effective operations practices, conduct staff training and mentor hourly staff
  • Take charge of large-scale, intricate operational tasks, including barn cleanouts and event setups and takedowns, demonstrating effective leadership
  • Interact and build relationships with guests, contractors, event hosts and facility staff
  • Act as the first line of support to The Pointe’s Leadership Team by attending meetings and planning strategies for upcoming events
  • Understand the functionality of building management system’s environmental controls and coordinate with Fleet and Facility Management department as required Apply knowledge and train staff in the OHS Act, Regulations and other safety guidelines

Qualifications and Skills:

  • High school Diploma plus 4 years of related experience
  • Post secondary education is considered an asset
  • Equine, cattle or agricultural experience is considered an asset
  • Animal first-aid is an asset
  • Experience mentoring and leading in a team environment
  • Comprehensive understanding of various events and how to adjust footing accordingly
  • Excellent judgement and problem-solving skills
  • Strength in multi-tasking, delegating, and prioritizing effectively
  • Exceptional customer service
  • Strong commitment to safety and effective communication Skilled operation of heavy equipment in tight spaces

Conditions of Employment:

  • Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits
  • First Aid/CPR certification
  • Ability to perform physical labour as part of the job duties (moderate to heavy lifting, bending, shovelling etc.)
  • Ability to work nights, evenings, weekends and statutory holidays Ability to work with exposure to large animals (horse, cattle, etc)

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County: (depending on position)

  • Competitive salary and comprehensive benefits package, which includes:
    • Extended health and dental coverage
    • Health and wellness spending account
    • Life and disability insurance
    • Retirement and pension programs
    • Paid and unpaid leave programs
    • Earned day off program
    • Employee and family assistance program
  • Commitment to employee development, through internal and external training and development opportunities Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Strathcona County

Government Administration
1001-5000

Strathcona County employees strive for excellence in delivering quality of life to our residents to support our vision of becoming Canada’s most livable community. Employees play a pivotal role in delivering essential services, managing programs, and overseeing facilities to support a thriving community of over 100,000 residents. If you're dedicated to public service, enjoy collaborative work environments, and value continuous learning and growth, consider joining our team of over 2,000 dedicated professionals. You can make a difference by supporting a growing and diverse community!

Strathcona County has been recognized as one of Canada's Best Employers 2024 by Forbes.com and received the 2024 Municipal Inspiring Workplace Award from the Canadian Association of Municipal Administrators (CAMA). We provide competitive wages, comprehensive health benefits and insurance, a defined benefit pension plan, work-life balance, flexible work options, health spending account, learning and development opportunities, wellness programs, and more.

Strathcona County is committed to working collaboratively, efficiently and effectively to provide quality service delivery to citizens, business and industry alike. Our corporate values of integrity, respect, safety, fairness and cooperation define our culture and guide our daily work.

If you're dedicated to public service, enjoy collaborative work environments and value continuous learning and growth, consider joining our team! Apply today at www.strathcona.ca/careers