About the role
A high-growth SaaS company is seeking a senior commercial leader to oversee a national client portfolio and drive revenue retention and growth. This individual will lead a team focused on customer engagement, renewal strategy, and post-sale expansion efforts. This is a pivotal role for someone who thrives in a dynamic environment, enjoys leading teams through change, and is passionate about scaling customer relationships through insight, structure, and collaboration.
Key Focus Areas:
- Build and execute strategies that drive retention and expansion across a large and diverse customer base.
- Lead and coach a team of experienced client-facing professionals, fostering a high performance culture and supporting professional growth.
- Develop structured outreach and engagement approaches that align with customer journeys and business priorities.
- Own forecasting and pipeline management, ensuring revenue targets are met through accurate projections and strategic follow-through.
- Collaborate closely with cross-functional teams including product, marketing, finance, legal, and customer success to ensure operational alignment.
- Represent the customer perspective by sharing insights on market shifts, competitive positioning, and product feedback to influence broader strategy.
What You Bring:
- 10+ years of experience in account management, or sales, including 4+ years in a leadership capacity within a B2B SaaS company.
- Demonstrated success leading teams responsible for client retention, renewals, and expansion revenue.
- Strong analytical acumen and the ability to use CRM data to identify trends and opportunities.
- Confidence in navigating complex contract discussions and aligning customer needs to business outcomes.
- A structured approach to coaching, team development, and performance management.
- Familiarity with common enablement tools and sales methodologies (e.g., Salesforce, Gong, Salesloft, MEDDIC, Challenger, etc.).
- Excellent communication and relationship-building skills at the executive level.
This is a unique opportunity to lead a team that directly impacts company growth, working alongside a supportive executive team at a company known for innovation and customer centricity.
About HighlightTA
This opportunity is presented by HighlightTA, your on-demand talent team. We make hiring easy with flexible, on-demand talent solutions. We partner with startups and scale-ups to embed talent partners, lead recruitment projects, and manage full talent functions. Our data-driven approach ensures fast hiring and access to top-tier talent, while flexible terms help you save time and reduce costs. Follow us on Linkedin to learn more.
About HighlightTA
At HighlightTA, we simplify hiring by embedding talent partners into your team, leading recruitment projects, or managing your entire talent function. Our flexible, on-demand solutions let you scale up or down as needed, without long-term commitments or high agency fees. With decades of experience, our data-driven approach ensures fast access to top-tier talent, saving you time and reducing costs. Whether it's integrating talent partners, overseeing recruitment functions, or delivering one-off projects through our ProjectTA service, we tailor our solutions to meet your specific business needs. Ready to build exceptional teams? Let's connect.
About the role
A high-growth SaaS company is seeking a senior commercial leader to oversee a national client portfolio and drive revenue retention and growth. This individual will lead a team focused on customer engagement, renewal strategy, and post-sale expansion efforts. This is a pivotal role for someone who thrives in a dynamic environment, enjoys leading teams through change, and is passionate about scaling customer relationships through insight, structure, and collaboration.
Key Focus Areas:
- Build and execute strategies that drive retention and expansion across a large and diverse customer base.
- Lead and coach a team of experienced client-facing professionals, fostering a high performance culture and supporting professional growth.
- Develop structured outreach and engagement approaches that align with customer journeys and business priorities.
- Own forecasting and pipeline management, ensuring revenue targets are met through accurate projections and strategic follow-through.
- Collaborate closely with cross-functional teams including product, marketing, finance, legal, and customer success to ensure operational alignment.
- Represent the customer perspective by sharing insights on market shifts, competitive positioning, and product feedback to influence broader strategy.
What You Bring:
- 10+ years of experience in account management, or sales, including 4+ years in a leadership capacity within a B2B SaaS company.
- Demonstrated success leading teams responsible for client retention, renewals, and expansion revenue.
- Strong analytical acumen and the ability to use CRM data to identify trends and opportunities.
- Confidence in navigating complex contract discussions and aligning customer needs to business outcomes.
- A structured approach to coaching, team development, and performance management.
- Familiarity with common enablement tools and sales methodologies (e.g., Salesforce, Gong, Salesloft, MEDDIC, Challenger, etc.).
- Excellent communication and relationship-building skills at the executive level.
This is a unique opportunity to lead a team that directly impacts company growth, working alongside a supportive executive team at a company known for innovation and customer centricity.
About HighlightTA
This opportunity is presented by HighlightTA, your on-demand talent team. We make hiring easy with flexible, on-demand talent solutions. We partner with startups and scale-ups to embed talent partners, lead recruitment projects, and manage full talent functions. Our data-driven approach ensures fast hiring and access to top-tier talent, while flexible terms help you save time and reduce costs. Follow us on Linkedin to learn more.
About HighlightTA
At HighlightTA, we simplify hiring by embedding talent partners into your team, leading recruitment projects, or managing your entire talent function. Our flexible, on-demand solutions let you scale up or down as needed, without long-term commitments or high agency fees. With decades of experience, our data-driven approach ensures fast access to top-tier talent, saving you time and reducing costs. Whether it's integrating talent partners, overseeing recruitment functions, or delivering one-off projects through our ProjectTA service, we tailor our solutions to meet your specific business needs. Ready to build exceptional teams? Let's connect.