Come and join our flock! We are a fourth-generation family run business and our mission is to provide Canadian families with a trusted, local source of healthy, high-quality poultry products.

Farm-to-plate is our thing! as Western Canada’s local premier poultry farm, we hatch, feed, grow and process organic, specialty and value-added poultry products following the highest quality standards and animal welfare practices.

Join our family!

The Operations Training Coordinator is responsible for supporting the development and coordination of employee training programs across all departments. This role focuses on building and maintaining a structured training framework to support onboarding, cross-training, compliance, and ongoing learning initiatives that align with operational goals.

Acting as a key liaison between Operations, HR, and plant leadership, the Operations Training Coordinator helps foster a culture of safety, performance, and employee growth. The role also manages day-to-day training logistics and provides facility support to ensure a safe, organized, and training-ready environment.

Key Responsibilities:

Training & Development Program Design (50%)

• Develop and implement the onboarding program for team members in collaboration with HR and department leads.
• Support the Director, People & Culture and Plant Manager in building a robust training matrix for all production departments.
• Lead the creation and rollout of job-specific SOPs, work instructions, and training documentation.
• Coordinate and schedule internal and external training sessions (e.g., HACCP, WHMIS, food safety, Redzone, First Aid).
• Track, maintain, and audit training records to ensure all employees are current on required certifications and compliance courses.
• Conduct regular gap analysis to identify training needs by department or role.
• Assist in preparing for customer, CFIA, and third-party audits by ensuring training records are audit-ready.

Training Administration & Communications (25%)

• Maintain and update training calendar and training dashboards.
• Coordinate logistics for new hire orientation and cross-training programs.
• Support and promote continuous learning initiatives across all shifts.
• Provide regular reports on training completion rates, overdue trainings, and department-level compliance.
• Develop internal communication content for bulletin boards, digital signage, and posters to reinforce safety and performance messaging.

Facility & Employee Support (15%)

• Oversee and coordinate breakroom cleanliness and facility walk-throughs to ensure a safe, welcoming environment.
• Manage locker assignments in coordination with laundry attendants and QA for compliance and hygiene.
• Monitor contractor check-in and compliance records for plant access and safety protocols.
• Support administrative duties as assigned (e.g., scan card distribution, shift coverage scheduling, laundry coverage coordination).

Payroll & System Support (10%)

• Approve and verify timesheets as a temporary measure until full WebClock functionality is implemented.
• Provide basic Redzone training and user support to new hires and supervisors.
• Assist in troubleshooting attendance or payroll discrepancies related to scheduling and clock-ins.

Qualifications:

• 3+ years of experience in training coordination, operations, or HR roles; manufacturing or food processing experience is a strong asset.
• Experience in developing and delivering training content.
• Strong understanding of adult learning principles and on-the-job training methods.
• Excellent written and verbal communication skills.
• High level of organizational ability and attention to detail.
• Proficient in MS Office (Excel, Word, PowerPoint); experience with Redzone, SharePoint, or LMS platforms is an asset.
• Ability to work independently and collaboratively across shifts and departments.

Key Competencies:

• Strong interpersonal and facilitation skills.
• Comfortable leading training sessions on the production floor.
• Process-minded and committed to continuous improvement.
• Capable of managing multiple tasks under tight deadlines.
• Demonstrates initiative, professionalism, and discretion.
• Upholds and promotes safety, food quality, and respect in the workplace.

Job Types: Full-time, Permanent

Pay: $53,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person