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Senior Manager - Director of Services

arc programs11 days ago
Kelowna, BC
CA$8,250 - CA$8,650/month
Senior Level
full_time

Top Benefits

$8250.00 - $8650.00 per month based on qualifications and experience
Excellent benefits and management perquisites
Full benefit package including dental plan

About the role

Who We Are:
arc programs exists to create thriving communities, free of systemic barriers and full of belonging, equity, and hope. We have a bold vision to ensure everyone in our communities feels connected and cared for, and we are excited to be expanding our team to help us accelerate our impact!

We're Hiring!

arc programs is now accepting applications for an experienced and innovative manager to join the Agency’s Leadership (Senior Management) team.

In collaboration with the CEO, the successful candidate will provide management and clinical oversight of services provided by the Agency, and support/supervision to program managers as a member of the agency Leadership team.

Hours / Schedule**:**

This is a full-time permanent position, within a dynamic and growing community social services agency.

arc programs provides a continuum of specialized services for children, youth, and families, as well as adults accessing community living services in the Central and South Okanagan and Kootenay communities.

The position is based in Kelowna and supports agency managers in the delivery of services across our communities of interest; and therefore, flexible hours and limited travel by vehicle is required.

Responsibilities:

This position involves establishing and / or implementing long-range and strategic plans and agency services, assessing, and resolving service delivery issues and developing or revising agency procedures and practices.

Candidates for this position will have demonstrated leadership, program management, staff supervision, and clinical experience in the community / social services sector.

Preferred Education and Experience:

The successful candidate will be familiar with community resources within the Central Okanagan, and skilled at coordinating services and fostering connections with community partners.

Candidates for this position will have demonstrated program management and staff supervision experience in the community / social services sector, with an in-depth working knowledge of the specific programs and services provided by the agency, applicable legislation and policies, and issues impacting agency-community relations.

This position requires excellent oral, written, facilitation, and interpersonal communications skills; and proficient report-writing and record-keeping skills.

Advanced education (master-level degree preferred) in the social services field is required, with excellent oral, written, facilitation and interpersonal communications skills.

Other Requirements:

Given the nature of our work, please note that all shortlisted candidates:

  • Need a valid BC Driver's License, regional insurance, and a reliable personal vehicle.

  • Must undergo a screening process, including a criminal record search.

Wage / Benefits:

$8250.00 - $8650.00 per month based on qualifications and experience.

Excellent benefits and management perquisites are provided.

Upon successful completion of a probationary period, full-time employees (minimum 20- hours per week) are eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP contributions).

Full-time employees are eligible for paid vacation and sick days as described in agency policy.

Why we’re an employer of choice!

Like most in the social services sector, arc programs is an equal-opportunity employer. We embrace diversity and ensure everyone on the team demonstrates cultural safety and sensitivity of all populations we serve.

But we believe there is more to our work culture that promotes high levels of employee satisfaction and retention…

We are inclusive.

We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity and expression, socio-economic status, religions, and other oppressions to enhance our approach to equality.

We are ever-evolving.

We recruit and retain highly skilled staff and support their development through training, education, research, best practices, and innovation.

We foster a culture of continuous learning and lean into diverse perspectives, encouraging all voices to be heard and honouring the wisdom of Metaptmumk - ‘all-around seeing', a multidimensional way of knowing, doing and being that reinforces positive, reciprocal relationships between Indigenous and non-Indigenous peoples, while decolonizing western knowledge and supporting an intersectional lens to cultivate warm, reciprocal relationships – while engaging meaningfully with the provincial community social services sector, Indigenous communities, and agencies.

Discover more about our agency services and work culture at arcprograms.com.

If you feel a connection to our values and work, we’d love to hear from you!

Click the “Apply for This Job” Button.

We appreciate your interest, but kindly note that due to the high number of applications we receive, only shortlisted applicants will be contacted.

The Central Okanagan Family Connection Centre acknowledges and respects that its place of work lies within the ancestral, traditional and still occupied territory of the Sylilx People in the Central Okanagan. We also acknowledge the Metis People and Inuit who reside in this region.

About arc programs

Individual and Family Services
11-50

Who we are arc programs is a multi-disciplinary social services agency established over 35 years ago to bring about equity, inclusion and belonging in our communities. Our specialized support extends to children, youth, families and adults – who’ve historically been marginalized by systems and colonial ways. Simply put, we help families and folx in conflict. We aim to breakdown barriers, reduce stigma and elevate voices. By fostering right relations and forging connections to the right people and programs, we strive to create caring communities across BC’s Interior through a lens of possibility, not disability.

What we do arc programs has a bold vision to ensure everyone in our communities feels connected and cared for. Our programs and services are designed to support children, youth, families and adults with diverse needs. Complex issues such as Fetal Alcohol Spectrum Disorder (FASD), Autism Spectrum Disorder (ASD), mental health or substance use, require complex support. And navigating the system to find it can be daunting. We’re here to make sense of it all, by working alongside parents, children, youth and adults on their journey towards hope and healing.

Our work culture We are inclusive. We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity, expression, socio-economic status, religions, and other oppressions to enhance our approach to equality. We are a employer of choice in the social services sector. We recruit and retain highly skilled staff and support their development through training, education, research, best practices, and innovation. We foster a culture of continuous learning, utilizing a two-eyed seeing approach – incorporating the strengths of western knowledge and Indigenous Knowledge: ways of knowing, doing and being – while engaging meaningfully with the provincial community social services sector, and Indigenous communities.