Company Description

Becoming part of our team means joining a dynamic, fast-paced, and truly exciting company. We’re passionate about what we do—and we’re looking for someone who shares that drive.

As a key member of our restaurant team, you will report directly to the General Manager and work closely with both Front-of-House (FOH) and Back-of-House (BOH) teams. Your role is hands-on and multifaceted, giving you the opportunity to be involved in all aspects of restaurant operations.

You’ll gain in-depth knowledge of our highly regarded systems and procedures, learning the ins and outs of what makes our restaurants exceptional. Your enthusiastic, professional leadership will play a critical role in creating an outstanding guest experience—warm, welcoming, and worthy of rave review

Job Description

• Creating a culture of hospitality: You inspire a team culture rooted in exceptional guest service and a passion for food and wine.

• Operational leadership: Contribute to all areas of daily operations including: Recruitment, onboarding and training of staff, Coaching and performance management, Scheduling and payroll, Inventory management and ordering, Invoicing and administrative tasks, Health & Safety meetings and compliance.

• Team collaboration: Work side-by-side with both FOH and BOH to ensure smooth service and consistent execution.

• Guest & vendor relations: Build strong relationships with guests, suppliers, team members, and senior leadership.

• Brand ambassador: Lead by example, communicate the restaurant’s vision clearly to your team, and represent the brand with pride, professionalism, and integrity.

• Support as needed: Flexibility to take on additional tasks to support the restaurant's overall success.

Qualifications

• 3+ years experience in restaurant operations in a management role

• Solid understanding of food and beverage service, with a strong interest in wine (WSET certification an asset or in progress)

• Familiarity with operational procedures like inventory, scheduling, payroll, and ordering

• Strong verbal and written communication skills

• Excellent interpersonal and team leadership skills

• High attention to detail with exceptional organizational abilities

• Ability to multitask effectively in a high-volume, fast-paced environment

• Lead and motivate teams with professionalism, enthusiasm, and integrity

• Adapt to changing priorities and take initiative to solve problems

• Build relationships with diverse groups—guests, team members, vendors, and management

• A passion for hospitality and a genuine love for creating memorable guest experiences

• Eagerness to grow with the company and participate in optional professional development opportunities

• Commitment to upholding high standards of service and contributing to a positive team culture

Additional Information

What we offer:

• Competitive salary
• Gratuity sharing
• Paid vacation, sick, and personal days
• Health, dental and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• Management uniform/clothing reimbursement
• Monthly dining allowance for O&B locations
• 50% dining discount for all O&B for you and up to 3 guests
• RRSP matching
• Tuition reimbursement
• O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Learn more about JUMP here !