Sales Center Agent - Bilingual French Canadian/English
Top Benefits
About the role
Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONE’S journey.
About SmartStop Self Storage
SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!
Starting at $18.00 - $19.00/hour depending on experience + Bonus
Call Center Agent Job Summary - Bilingual in both French Canadian and English
The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.
Essential Job Functions and Responsibilities
- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
- Work with existing customers by answering questions, taking payments, and resolving concerns.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
- Perform duties assigned by Supervisor(s).
Qualifications
- Customer-centric.
- Sales driven with a can-do attitude.
- Proficiency in both French Canadian and English is required.
- Good computer skills.
- Excellent verbal, phone, and email communication.
- Ability to build relationships, (both internal and external).
- Good problem-solving abilities.
- Multi-tasking is a must.
- Ability to work weekends.
Benefits
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
SmartStop Self Storage
Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
Diversity
SmartStop® Self Storage, is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
Lead Together!
About SmartStop Self Storage
SmartStop® Self Storage, headquartered in Ladera Ranch, CA, is your local personal and business storage facility. Our friendly, helpful staff and smart technology will make your storage unit rental experience quick and easy. SmartStop Self Storage is the smarter way to store!
Are you looking to make a smart career move? Work here with us! SmartStop® Self Storage operates stores in the United States and Canada and continues to add more locations. SmartStop® is committed to hiring the best team members in the industry to deliver world-class customer service for a stress free storage experience.
Apply today! https://smartstopselfstorage.com/about-us/careers
Sales Center Agent - Bilingual French Canadian/English
Top Benefits
About the role
Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONE’S journey.
About SmartStop Self Storage
SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!
Starting at $18.00 - $19.00/hour depending on experience + Bonus
Call Center Agent Job Summary - Bilingual in both French Canadian and English
The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.
Essential Job Functions and Responsibilities
- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
- Work with existing customers by answering questions, taking payments, and resolving concerns.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
- Perform duties assigned by Supervisor(s).
Qualifications
- Customer-centric.
- Sales driven with a can-do attitude.
- Proficiency in both French Canadian and English is required.
- Good computer skills.
- Excellent verbal, phone, and email communication.
- Ability to build relationships, (both internal and external).
- Good problem-solving abilities.
- Multi-tasking is a must.
- Ability to work weekends.
Benefits
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
SmartStop Self Storage
Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
Diversity
SmartStop® Self Storage, is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
Lead Together!
About SmartStop Self Storage
SmartStop® Self Storage, headquartered in Ladera Ranch, CA, is your local personal and business storage facility. Our friendly, helpful staff and smart technology will make your storage unit rental experience quick and easy. SmartStop Self Storage is the smarter way to store!
Are you looking to make a smart career move? Work here with us! SmartStop® Self Storage operates stores in the United States and Canada and continues to add more locations. SmartStop® is committed to hiring the best team members in the industry to deliver world-class customer service for a stress free storage experience.
Apply today! https://smartstopselfstorage.com/about-us/careers