Top Benefits
About the role
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
We are hiring a Specialist—Investigations, Risk Management!
Reporting To: Manager, Risk Management
Full-Time/Part- Time: Full-time
Posting Date: June 3, 2025
Closing Date: June 17, 2025
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 8.6
Office Location: Toronto, ON Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews.
How you will contribute:
- Responsible for reviewing daily reports that identify potential fraud and notify the underwriting department when enhanced due diligence (EDD) is required within SLAs.
- Responding for daily broker on-boarding reviews and ongoing monthly monitoring and quality assessments
- Appraiser reviews and quality assessments, including the maintenance of the internal and external approved appraiser list
- Investigating, evaluating, and maintaining data concerning suspected fraud applications and closed mortgages.
- Lead complex fraud investigations involving external parties.
- When potential risk to the Company is identified, communicate findings to Sr. Management in a concise manner
- Writing summary reports for internal and external partners
- Manage all incoming inquiries in the Quality Assurance mailbox within specified turnaround times
- Interact with internal and external partners, disseminating and evaluating information and tips received in order to assess the potential risk to FN, prioritize investigations when required
- Other duties and projects as assigned.
- Adheres to policies/procedures to ensure AML requirements are met, when applicable
The experience you need:
- Must understand the end to end mortgage application process and general credit adjudication/underwriting knowledge
- Strong verbal communication skills
- Strong written communication skills required. Must have the ability to summarize complex data in writing.
- Attention to detail
- Demonstrated ability to provide clear and detailed explanation and analysis
- Must have the ability to multitask and prioritize extremely high volumes with tight deadlines.
- Must have the ability the assess risk and make critical decisions quickly with little oversight
Working Environment and Physical Demands Analysis:
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
- Call Centre requirements - long periods of time on phone calls using a headset and a queue.
Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
#FNLOON
About First National Financial
First National Financial LP is Canada's largest non-bank lender, originating and servicing both residential and commercial mortgages. As the leading lender of CMHC and conventional mortgages, First National currently has more than $120 billion in mortgages under administration.
We apply ingenuity when developing financing solutions with clients and brokers, relying on our broad product lineup, expertise, network and spirit to take smart risks. We execute quickly and competitively, but we go beyond that traditional approach to service to provide value beyond rate, market education, business development opportunities and true enabling technology.
First National Financial LP FSRA License Nos. 10514 & 11252
Financière First National S.E.C., le plus important prêteur non bancaire au Canada, est un initiateur et un fournisseur de services de prêts hypothécaires résidentiels et commerciaux. En tant que plus important prêteur proposant des prêts hypothécaires assurés par la SCHL et des prêts hypothécaires standard, First National gère actuellement plus 103 milliards de dollars en prêts hypothécaires.
En collaboration avec nos clients et nos courtiers, nous élaborons des solutions de financement ingénieuses grâce à notre large éventail de produits, à notre savoir-faire et à notre solide réseau, tout en sachant prendre des risques calculés. Notre exécution est toujours rapide et concurrentielle, mais nous allons au-delà de cette approche conventionnelle afin d'offrir une proposition de valeur dépassant les taux ainsi que de l'information sur les marchés, des occasions de prospection de clientèle et une véritable technologie habilitante.
Financière First National S.E.C. Permis nos 10514 et 11252 de la ARSF
Top Benefits
About the role
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
We are hiring a Specialist—Investigations, Risk Management!
Reporting To: Manager, Risk Management
Full-Time/Part- Time: Full-time
Posting Date: June 3, 2025
Closing Date: June 17, 2025
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 8.6
Office Location: Toronto, ON Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews.
How you will contribute:
- Responsible for reviewing daily reports that identify potential fraud and notify the underwriting department when enhanced due diligence (EDD) is required within SLAs.
- Responding for daily broker on-boarding reviews and ongoing monthly monitoring and quality assessments
- Appraiser reviews and quality assessments, including the maintenance of the internal and external approved appraiser list
- Investigating, evaluating, and maintaining data concerning suspected fraud applications and closed mortgages.
- Lead complex fraud investigations involving external parties.
- When potential risk to the Company is identified, communicate findings to Sr. Management in a concise manner
- Writing summary reports for internal and external partners
- Manage all incoming inquiries in the Quality Assurance mailbox within specified turnaround times
- Interact with internal and external partners, disseminating and evaluating information and tips received in order to assess the potential risk to FN, prioritize investigations when required
- Other duties and projects as assigned.
- Adheres to policies/procedures to ensure AML requirements are met, when applicable
The experience you need:
- Must understand the end to end mortgage application process and general credit adjudication/underwriting knowledge
- Strong verbal communication skills
- Strong written communication skills required. Must have the ability to summarize complex data in writing.
- Attention to detail
- Demonstrated ability to provide clear and detailed explanation and analysis
- Must have the ability to multitask and prioritize extremely high volumes with tight deadlines.
- Must have the ability the assess risk and make critical decisions quickly with little oversight
Working Environment and Physical Demands Analysis:
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
- Call Centre requirements - long periods of time on phone calls using a headset and a queue.
Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
#FNLOON
About First National Financial
First National Financial LP is Canada's largest non-bank lender, originating and servicing both residential and commercial mortgages. As the leading lender of CMHC and conventional mortgages, First National currently has more than $120 billion in mortgages under administration.
We apply ingenuity when developing financing solutions with clients and brokers, relying on our broad product lineup, expertise, network and spirit to take smart risks. We execute quickly and competitively, but we go beyond that traditional approach to service to provide value beyond rate, market education, business development opportunities and true enabling technology.
First National Financial LP FSRA License Nos. 10514 & 11252
Financière First National S.E.C., le plus important prêteur non bancaire au Canada, est un initiateur et un fournisseur de services de prêts hypothécaires résidentiels et commerciaux. En tant que plus important prêteur proposant des prêts hypothécaires assurés par la SCHL et des prêts hypothécaires standard, First National gère actuellement plus 103 milliards de dollars en prêts hypothécaires.
En collaboration avec nos clients et nos courtiers, nous élaborons des solutions de financement ingénieuses grâce à notre large éventail de produits, à notre savoir-faire et à notre solide réseau, tout en sachant prendre des risques calculés. Notre exécution est toujours rapide et concurrentielle, mais nous allons au-delà de cette approche conventionnelle afin d'offrir une proposition de valeur dépassant les taux ainsi que de l'information sur les marchés, des occasions de prospection de clientèle et une véritable technologie habilitante.
Financière First National S.E.C. Permis nos 10514 et 11252 de la ARSF