West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based

agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose

of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the

community to gain greater control over their lives and community.

The Adult Day Program offers a variety of community-based activities to older adults and persons with
age related conditions and individualized care plans. Program is available both in-centre and at-
home*, and activities include cognitive stimulation, meditation, relaxation and physical exercises as well*
as respite care, health promotion and a variety of other supports to caregivers.

The successful candidate will be part of a multi-disciplinary team reporting to the Coordinator of Day
Program Services. The responsibilities of this position include but are not limited to: monitoring the
overall day to day functioning of the program and provide orientation/support to program staff,
participants, families, and caregivers. Assisting in the planning, executing and evaluation of programs
that maintain and promote the physical, emotional and cognitive well-being of the Adult Day Services
participants.

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black
and People of Colour, people with disabilities, women and people of all sexual orientations
and gender identities/expressions. Applicants with lived experience as a participant of West
Neighbourhood House programs, or related programming from similar organizations, are
also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment &
selection process to applicants with disabilities. During any stage of the recruitment
process, please indicate the nature of any accommodation(s) you may require. Any
information received relating to accommodation measures will be addressed confidentially.

Responsibilities:

• Assisting with the development, implementation and monitoring of participants the care plans;

• Monitoring, assessing and reporting the client’s functioning, (cognitive and physical status), self-care

capacity, support, security and service needs as well as the social circumstances of the client, the

family and the caregiver;

• Providing Day Program in-home assessments to provide services at home as well as to implement

virtual care activities;

• Providing hands-on assistance with activities of daily living; including assisting with personal care

and medication reminders;

• Monitoring the program and at-home activities to ensure that the clients are actively engaged;

• Resolving crises or conflicts between participants or with the activities;

• Documenting and maintaining progress notes;

• Ensuring health and safety practices are followed in the program area and at Client’s homes;

• Maintaining and ordering adequate supplies for program activities;

• Recording client’s daily attendance and maintain progress notes;

• Planning and providing special events or celebrations;

• Gathering, compiling and maintaining program statistics or records;

• Assisting with client and staff scheduling during absences;

• Participating in program activities, on long-term planning initiatives, on in-house committees,

initiatives or activities.

Qualifications:

• Post-secondary education and relevant experience in Activation, Gerontology, Recreational Therapy

Nursing or Social Services;

• 2-5 years’ experience working with cognitively impaired, frail and disabled older adults in a formal

program setting and ADS at home;

• Strong organizational skills and the ability to multi-task;

• Strong team development and leadership skills;

• Intermediate to advanced knowledge and experience with video conferencing software in order to

facilitate virtual care activities;

• Ability to travel in the community;

• Demonstrated skill in crisis intervention, conflict resolution, and group work;

• Well-developed written skills to complete documentation, progress notes, incident reports;

• Well-developed verbal communication skills, to work in a multi-ethnic, multi-racial community

setting, with proven cross-cultural communication skills;

• Skill in program planning, implementing, and evaluating;

• Ability to physically provide program services and activities, including food preparation, feeding and

cleaning of program area, toileting, personal and hygiene care, assist with mobility;

• Ability to work within a team setting and individually;

• Fluency in a second language is a strong asset;

• Computer skills are essential: familiarity with Office 365, experience with Alayacare, Caredove and

Trapeze or other databases is an asset and willingness to be trained in evolving software is expected;

• Ability to drive a program vehicle is a requirement.

Status: Permanent Full Time (CUPE Local 3393 Bargaining Unit Position)

Start Date: ASAP
Hours: 35 hours per week (Weekly schedules between 8:00 a.m. and 9:00 p.m., 5

days a week between Sunday-Saturday) Occasionally this position may also require

outside regular work hours for emergency situations. The position is mobile

and may require remote work and significant travel between program

locations and home visits.

Rate: $25.77 per hour

Unit: Older Adult Centre
Immediate Supervisor: Program Manager, Adult Day Services

Posting Date: July 18, 2025

Closing Date: August 1, 2025

Note: All Adult Day Program employees are required to be fully

vaccinated as a condition of hire in accordance with the West
Neighbourhood House Covid-19 Vaccination Policy.

To apply, please send us a resume and a cover letter describing your understanding of adult
day programs and how these programs support people and their caregivers. Also describe
your understanding of the Program Worker role.

Please send your resume and cover letter clearly indicating “Program Worker, Adult Day
Services” by 5:00 pm on the closing date to:

Hiring Committee

248 Ossington Ave.

Toronto, Ontario

M6J 3A2

jobs@westnh.org