Senior Sales Enablement & QA Manager
Top Benefits
About the role
Who you are
- Demonstrated years of experience in enablement, strategy, business operations, or analytics
- Experience building measurement frameworks or QA systems for commercial teams
- Strong fluency with sales metrics, dashboards, and reporting best practices
- Passion for identifying performance gaps and enabling people with insight
What the job involves
- We're looking for a Senior Sales Enablement & QA Manager to join our Sales Enablement team
- The Sales Enablement team at Jobber powers performance across our Go-To-Market (GTM) organization by ensuring every customer-facing Jobberino has access to the right systems, knowledge, and programs—right when and where they need them
- We reimagine how knowledge is created, managed, and delivered at scale, embedding learning and insights directly into workflows to enable confidence, effectiveness, and success
- In close partnership with Revenue Operations, Sales, and our AI/Innovation teams, Sales Enablement serves as a strategic force multiplier
- Our Senior Strategy & Continuous Improvement function fuels our work with insight, measurement, and quality assurance—driving continuous optimization across all enablement initiatives
- Reporting to the Director, Sales Enablement & Innovation, the Senior Sales Enablement & QA Manager is responsible for building the intelligence engine that powers our performance culture
- This role will design our QA and measurement infrastructure, drive ongoing performance reviews, and identify the next-best investments that improve sales execution, speed, and scalability
- You’ll work cross-functionally with Enablement, Sales, RevOps, and GTM leadership to surface trends, deliver proactive remediation, and turn insight into impact
- Build quality assurance systems to monitor performance, surface risk, and guide remediation
- Drive measurement program: initiative ROI, time-to-impact, adoption, readiness
- Create dashboards, templates, and playbooks that connect enablement to business metrics
- Lead retrospective and forecasting cycles that inform quarterly investment priorities
- Use data to influence sales leadership, prioritize focus areas, and tell stories of impact
- How you'll measure success:
- % of initiatives with QA coverage and outcome tracking
- Time-to-flag and remediation for execution risks
- Volume and resolution rate of QA-identified gaps
- % of revenue linked to QA-informed enablement interventions
- Sales readiness score (completion × performance × QA validation)
- What you'll build:
- A fully functioning enablement QA framework
- Enablement dashboards with segmentation, cohort tracking, and ROI insights
- Planning and prioritization tools for quarterly GTM alignment
- Who you'll work with:
- Enablement team (GTM, Core, Learning, Innovation, Knowledge)
- RevOps, Sales Managers, GTM Strategy, Finance
- Data Science & AI team (for surfacing enablement data at scale)
Benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
About Jobber
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte
Senior Sales Enablement & QA Manager
Top Benefits
About the role
Who you are
- Demonstrated years of experience in enablement, strategy, business operations, or analytics
- Experience building measurement frameworks or QA systems for commercial teams
- Strong fluency with sales metrics, dashboards, and reporting best practices
- Passion for identifying performance gaps and enabling people with insight
What the job involves
- We're looking for a Senior Sales Enablement & QA Manager to join our Sales Enablement team
- The Sales Enablement team at Jobber powers performance across our Go-To-Market (GTM) organization by ensuring every customer-facing Jobberino has access to the right systems, knowledge, and programs—right when and where they need them
- We reimagine how knowledge is created, managed, and delivered at scale, embedding learning and insights directly into workflows to enable confidence, effectiveness, and success
- In close partnership with Revenue Operations, Sales, and our AI/Innovation teams, Sales Enablement serves as a strategic force multiplier
- Our Senior Strategy & Continuous Improvement function fuels our work with insight, measurement, and quality assurance—driving continuous optimization across all enablement initiatives
- Reporting to the Director, Sales Enablement & Innovation, the Senior Sales Enablement & QA Manager is responsible for building the intelligence engine that powers our performance culture
- This role will design our QA and measurement infrastructure, drive ongoing performance reviews, and identify the next-best investments that improve sales execution, speed, and scalability
- You’ll work cross-functionally with Enablement, Sales, RevOps, and GTM leadership to surface trends, deliver proactive remediation, and turn insight into impact
- Build quality assurance systems to monitor performance, surface risk, and guide remediation
- Drive measurement program: initiative ROI, time-to-impact, adoption, readiness
- Create dashboards, templates, and playbooks that connect enablement to business metrics
- Lead retrospective and forecasting cycles that inform quarterly investment priorities
- Use data to influence sales leadership, prioritize focus areas, and tell stories of impact
- How you'll measure success:
- % of initiatives with QA coverage and outcome tracking
- Time-to-flag and remediation for execution risks
- Volume and resolution rate of QA-identified gaps
- % of revenue linked to QA-informed enablement interventions
- Sales readiness score (completion × performance × QA validation)
- What you'll build:
- A fully functioning enablement QA framework
- Enablement dashboards with segmentation, cohort tracking, and ROI insights
- Planning and prioritization tools for quarterly GTM alignment
- Who you'll work with:
- Enablement team (GTM, Core, Learning, Innovation, Knowledge)
- RevOps, Sales Managers, GTM Strategy, Finance
- Data Science & AI team (for surfacing enablement data at scale)
Benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
About Jobber
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte