About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Are you passionate about building strong customer relationships and driving business growth? As a Major Product Support Sales Representative (MPSSR), you’ll be working to grow partnerships with some of our biggest customers in the construction industry. In your day-to-day, you’ll collaborate with cross-functional teams across the organization to deliver innovative aftermarket products and services to customers in your territory. Using a consultative selling approach, you’ll help customers enhance fleet performance, boost productivity, and reduce operating costs.
If you bring a strong track record of customer relationship building, solid business acumen, and mechanical knowledge of equipment, we’d love to hear from you. This is a fantastic opportunity to make a meaningful impact—apply today and help shape the future of some of our biggest customer accounts!
Job Description:
- Evaluate customer needs, promote and sell products and services to meet those needs, and provide quality solutions.
- Partner with our customers to drive profitable parts and service revenue in line with corporate and territory targets.
- Develop and maintain client information and data using Finning’s CRM software to enable accurate market intelligence, pricing, estimates, and customer satisfaction.
- Prepare accurate and timely forecasts, pricing, estimates, and market intelligence for parts and service revenue targets for the assigned customer base to ensure customer satisfaction.
- Develop and maintain strategic account plans for your key customers to ensure alignment with their evolving needs and business objectives
- Ensure all sales documents and customer agreements are completed consistently, accurately, and in a timely manner.
Qualifications:
- History of sales experience, with a solid understanding of basic selling principles such as prospecting, call planning, qualifying, handling objections, follow-ups, and closing the sale
- Experience working with customers on maintenance strategies and equipment is an asset
- Mechanical knowledge, training or education is considered an asset
- Business knowledge, training or education is also considered an asset
- Previous experience in product sales and service is highly beneficial
- Excellent organizational, communication, and interpersonal skills
- Ability to communicate effectively across all levels of an organization, from fleet supervisors to C-suite executives
- Proficient in MS Office suite
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Are you passionate about building strong customer relationships and driving business growth? As a Major Product Support Sales Representative (MPSSR), you’ll be working to grow partnerships with some of our biggest customers in the construction industry. In your day-to-day, you’ll collaborate with cross-functional teams across the organization to deliver innovative aftermarket products and services to customers in your territory. Using a consultative selling approach, you’ll help customers enhance fleet performance, boost productivity, and reduce operating costs.
If you bring a strong track record of customer relationship building, solid business acumen, and mechanical knowledge of equipment, we’d love to hear from you. This is a fantastic opportunity to make a meaningful impact—apply today and help shape the future of some of our biggest customer accounts!
Job Description:
- Evaluate customer needs, promote and sell products and services to meet those needs, and provide quality solutions.
- Partner with our customers to drive profitable parts and service revenue in line with corporate and territory targets.
- Develop and maintain client information and data using Finning’s CRM software to enable accurate market intelligence, pricing, estimates, and customer satisfaction.
- Prepare accurate and timely forecasts, pricing, estimates, and market intelligence for parts and service revenue targets for the assigned customer base to ensure customer satisfaction.
- Develop and maintain strategic account plans for your key customers to ensure alignment with their evolving needs and business objectives
- Ensure all sales documents and customer agreements are completed consistently, accurately, and in a timely manner.
Qualifications:
- History of sales experience, with a solid understanding of basic selling principles such as prospecting, call planning, qualifying, handling objections, follow-ups, and closing the sale
- Experience working with customers on maintenance strategies and equipment is an asset
- Mechanical knowledge, training or education is considered an asset
- Business knowledge, training or education is also considered an asset
- Previous experience in product sales and service is highly beneficial
- Excellent organizational, communication, and interpersonal skills
- Ability to communicate effectively across all levels of an organization, from fleet supervisors to C-suite executives
- Proficient in MS Office suite
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.