Top Benefits
About the role
Sales Associate - Keyholder
Looking to hire someone open to working at our Richmond Centre location as well as our McArthurGlen location.
QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.
We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t
just better for people – they’re better for the planet, too. We expect all employees to support and aid QE Home in continuing our transition towards environmental and social responsibility in every area of the business. Focusing on minimizing waste and participating in environmental initiatives aimed at achieving our sustainability goals will aid QE Home in being the best corporate citizen it can be.
At our Pen Centre location, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.
Are you passionate about fashion/home décor? Do you possess a successful sales background, value great customer service, and would love to combine your skills for your career? If that sounds like you, we’d love to meet!
Overview
The primary responsibility of a key holder is driving sales as a team leader, aiding in achieving both individual sales targets and store productivity goals.
In the absence of the Store Manager and Associate Manager, you will lead the team. You will be expected to utilize superior selling skills, provide exceptional customer service, and deliver up to date product knowledge to our customers.
Requirements & Responsibilities
-
Deliver friendly, supportive, energetic, and enthusiastic customer service.
-
Inform and educate customers using detailed product knowledge.
-
Help troubleshoot any customer concerns clearly and effectively.
-
Be ambitious and motivated to sell new and designer products.
-
Thrive in a team-based environment to achieve store goals.
-
Share your flare and passion for fashion and home décor.
-
Product fulfillment and shipping.
-
Ensure pricing and signage is clear and easy to read.
-
Be familiar with all current and future in-store promotions.
-
Ability to stand for up to 8 hours.
-
Ability to lift or carry a box up to 50 lbs. in weight.
-
Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
-
Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height and change light bulbs.
Skills & Qualifications
-
1 year of sales and retail experience preferred.
-
Dedication towards providing exceptional customer service and in-store experiences.
-
Demonstrated success in driving sales and building customer loyalty.
-
Leadership skills.
-
Excellent communication and problem-solving skills.
-
Previous experience in home styling or fashion retail an asset.
-
Open availability – days, evenings and weekends.
What We Offer
-
Competitive wage
-
Flexible scheduling
-
Comprehensive benefits package for those working 28 hours
-
Employee Assistance Program
-
On-line training program
-
Staff Discount Program
Key Relationships
Reporting to the Store Manager and coordinating with other Sales Associates.
At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process.
QE Home is committed to providing its employees with a work environment free of discrimination, and will at all times, act in accordance with applicable Human Rights legislation and principles.
About QE HOME
We sleep better when you do!
QE Home opened its first store in Vancouver, British Columbia (we were called Quilts Etc. back then!) and 30 years later we’ve grown our store footprint to 77 stores across Canada. Though we’ve come a long way since our humble beginnings in 1992, we’re still proudly Canadian-owned and prouder still to be providing quality bedding to our customers, no matter their comfort preference, style, or budget.
Whether helping to redecorate a bedroom or determining which Canadian-crafted duvet suits a sleeper's needs, our employees are encouraged to share knowledge and build genuine connections. Our service promise is offering tailored solutions based on the unique needs of our diverse customer base – many of whom have been shopping with us for decades!
Recognized as Canada’s largest specialty retailer of bed linens and 2020 Most Innovative e-Commerce Brand (BigCommerce), our goal is to continue creating exceptional shopping experiences and better sleep for all.
We’re constantly improving and innovating our product offering, allowing us to bring our customers quality bedding and home décor. With in-house design teams devoted to researching the latest fabric technologies and fashion trends to create exclusive QE designs using sustainable textiles.
We celebrate and welcome diversity, inclusivity, authenticity, and passion – these values are what make QE Home Canada’s favourite bedding!
Top Benefits
About the role
Sales Associate - Keyholder
Looking to hire someone open to working at our Richmond Centre location as well as our McArthurGlen location.
QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.
We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t
just better for people – they’re better for the planet, too. We expect all employees to support and aid QE Home in continuing our transition towards environmental and social responsibility in every area of the business. Focusing on minimizing waste and participating in environmental initiatives aimed at achieving our sustainability goals will aid QE Home in being the best corporate citizen it can be.
At our Pen Centre location, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.
Are you passionate about fashion/home décor? Do you possess a successful sales background, value great customer service, and would love to combine your skills for your career? If that sounds like you, we’d love to meet!
Overview
The primary responsibility of a key holder is driving sales as a team leader, aiding in achieving both individual sales targets and store productivity goals.
In the absence of the Store Manager and Associate Manager, you will lead the team. You will be expected to utilize superior selling skills, provide exceptional customer service, and deliver up to date product knowledge to our customers.
Requirements & Responsibilities
-
Deliver friendly, supportive, energetic, and enthusiastic customer service.
-
Inform and educate customers using detailed product knowledge.
-
Help troubleshoot any customer concerns clearly and effectively.
-
Be ambitious and motivated to sell new and designer products.
-
Thrive in a team-based environment to achieve store goals.
-
Share your flare and passion for fashion and home décor.
-
Product fulfillment and shipping.
-
Ensure pricing and signage is clear and easy to read.
-
Be familiar with all current and future in-store promotions.
-
Ability to stand for up to 8 hours.
-
Ability to lift or carry a box up to 50 lbs. in weight.
-
Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
-
Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height and change light bulbs.
Skills & Qualifications
-
1 year of sales and retail experience preferred.
-
Dedication towards providing exceptional customer service and in-store experiences.
-
Demonstrated success in driving sales and building customer loyalty.
-
Leadership skills.
-
Excellent communication and problem-solving skills.
-
Previous experience in home styling or fashion retail an asset.
-
Open availability – days, evenings and weekends.
What We Offer
-
Competitive wage
-
Flexible scheduling
-
Comprehensive benefits package for those working 28 hours
-
Employee Assistance Program
-
On-line training program
-
Staff Discount Program
Key Relationships
Reporting to the Store Manager and coordinating with other Sales Associates.
At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process.
QE Home is committed to providing its employees with a work environment free of discrimination, and will at all times, act in accordance with applicable Human Rights legislation and principles.
About QE HOME
We sleep better when you do!
QE Home opened its first store in Vancouver, British Columbia (we were called Quilts Etc. back then!) and 30 years later we’ve grown our store footprint to 77 stores across Canada. Though we’ve come a long way since our humble beginnings in 1992, we’re still proudly Canadian-owned and prouder still to be providing quality bedding to our customers, no matter their comfort preference, style, or budget.
Whether helping to redecorate a bedroom or determining which Canadian-crafted duvet suits a sleeper's needs, our employees are encouraged to share knowledge and build genuine connections. Our service promise is offering tailored solutions based on the unique needs of our diverse customer base – many of whom have been shopping with us for decades!
Recognized as Canada’s largest specialty retailer of bed linens and 2020 Most Innovative e-Commerce Brand (BigCommerce), our goal is to continue creating exceptional shopping experiences and better sleep for all.
We’re constantly improving and innovating our product offering, allowing us to bring our customers quality bedding and home décor. With in-house design teams devoted to researching the latest fabric technologies and fashion trends to create exclusive QE designs using sustainable textiles.
We celebrate and welcome diversity, inclusivity, authenticity, and passion – these values are what make QE Home Canada’s favourite bedding!