Top Benefits
About the role
RETAIL
Sales Assistant 5hr - York Outlet Store
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
WHAT'S THE STORY - Sales Assistant - 5 HOURS/ YORK OUTLET
We are looking for flexible part time Sales Assistants to join at our York Outlet store for 5 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG - Sales Assistant - 5 HOURS/ YORK OUTLET
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
About Dr Martens plc
Our now-iconic air-cushioned sole was designed by a German inventor, Dr. Klaus Maertens. But while our sole may be German, our soul is undeniably British.
British shoe-makers, R Griggs and Co, bought the rights to that air-cushioned sole. Added in the iconic yellow stitch and grooves. Fastened the scripted heel-loop. And set about flogging these 8-eye boots to workmen.
But fate intervened. Dr. Martens may have been made for industry but, as it turns out, they were destined for the stage. Subverted early on by subcultures, they paved the way for a new kind of rebellious self-expression.
From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant.
And as for what the future holds?
We have offices in London, Northampton, Portland, across EMEA and Asia, with an ever-expanding global retail portfolio. We have the respect of big-name fashion giants – think Supreme and Yohji Yamamoto – enabling us to engage in exciting partnerships season after season.
We want to mean something to everyone who laces up our boots: from the first-timers to the Docs veterans. Do you have what it takes to help us? We need ambitious, passionate, people – with rebel fire in their hearts.
Top Benefits
About the role
RETAIL
Sales Assistant 5hr - York Outlet Store
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
WHAT'S THE STORY - Sales Assistant - 5 HOURS/ YORK OUTLET
We are looking for flexible part time Sales Assistants to join at our York Outlet store for 5 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG - Sales Assistant - 5 HOURS/ YORK OUTLET
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
About Dr Martens plc
Our now-iconic air-cushioned sole was designed by a German inventor, Dr. Klaus Maertens. But while our sole may be German, our soul is undeniably British.
British shoe-makers, R Griggs and Co, bought the rights to that air-cushioned sole. Added in the iconic yellow stitch and grooves. Fastened the scripted heel-loop. And set about flogging these 8-eye boots to workmen.
But fate intervened. Dr. Martens may have been made for industry but, as it turns out, they were destined for the stage. Subverted early on by subcultures, they paved the way for a new kind of rebellious self-expression.
From the punks of 70s London to the grungers of 90s Seattle, Dr. Martens have always stood with those who dare to be different. Subcultures may fade out and evolve but our alternative spirit is a constant.
And as for what the future holds?
We have offices in London, Northampton, Portland, across EMEA and Asia, with an ever-expanding global retail portfolio. We have the respect of big-name fashion giants – think Supreme and Yohji Yamamoto – enabling us to engage in exciting partnerships season after season.
We want to mean something to everyone who laces up our boots: from the first-timers to the Docs veterans. Do you have what it takes to help us? We need ambitious, passionate, people – with rebel fire in their hearts.