Head, Corporate Services
About the role
Important
Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.
Closing Date
2025-08-08
Reference Number
25-968-08-060
Job Category
Experienced
Who Can Apply
Canadian Citizens
Location
Burnaby, British Columbia
Salary Range
$99,392 - $120,917
Status
Indeterminate (permanent)
Language Requirement
English Essential
Job Summary
The Head, Corporate Services is responsible for managing the facilities, procurement, material and fleet management programs for BC region by providing strategic leadership and operational oversight. Key functions may include but are not limited to :
- Provide leadership, coaching, and mentorship to teams across facilities, procurement, shipping, receiving and fleet management
- Lead process improvement initiatives to increase operational efficiency, streamline workflows, and enhance service delivery
- Manage all activities by developing / monitoring / revising plans and objectives, directing subordinates and contractors and evaluating performance
- Manage service and maintenance contracts required in the operation of regional spaces, inventory and fleet
- Liaise and manage relationships with clients and partners by providing exceptional customer service
- Act as a resource person by providing subject matter and project based advice and recommendations to the regional senior management and employees on matters relating to facilities, materiel, fleet and transportation management
- Establish the budget requirements for each program and ensure ongoing monitoring and management of these budgets
- Ensure the proper application of national programs and best practices through effective communication and liaison with other Regions, Headquarters and outside contacts
Participate in task force, ad hoc/permanent committees by providing advice and regional perspectives
Education
- Undergraduate degree and four (4) of years of experience*or
- College diploma and six (6) years of experience*or
- High school diploma and eight (8) years of experience*
The Undergraduate degree/College Diploma must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.
The educational program must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.
Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience.
Experience
- Experience in working with various levels, vendors and contractors, as well as, experience establishing and maintaining professional relationships.
- Experience working with clients in order to identify requirements and formulate plans.
- Experience in writing administrative or technical correspondence such as reports, briefing notes or presentations.
- Experience managing issues and contracts such as preparing action plans, following policies, determining priorities and methodology, monitoring progress and revising/modifying plans accordingly;
- Experience in a formal supervisory role***.
** Recent experience is defined as being within the last ten (10) years working in a facilities management environment. Experience related to commercial, industrial, institutional, or office buildings will be considered.
***Formal supervision entails the day to day planning, organizing, directing, motivating and documenting the performance of the work of others (team) in achieving / attaining results within an organization.
Assets
An asset is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.
- Strong operational oversight skills, including planning, project management, coordinating, and managing complex support services across multiple sites
- Proven ability to apply continuous improvement methodologies to optimize workflows and processes
- Expertise in vendor management, procurement activities, and maintaining critical operational readiness
- Demonstrated skills in facilities management, including infrastructure oversight and fleet operations
- BOMI or IFMA courses
- Excellent communication, leadership, and stakeholder engagement abilities, especially in high-accountability environments
Comfort balancing strategic planning with direct operational leadership, ensuring mission success under tight deadlines
Competencies
- Relationship Building/Networking
- Organizational Skills/Multitasking
- Problem Solving
- Advisory
- Supervisory/Management Skills
Conditions of Employment
Not Applicable
Notes
While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.
If you need accommodations during the recruitment process, please mention it to the HR representative.
Security Requirements
Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.
Others
Important
Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.
CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.
CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.
Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.
CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.
The personal information provided in your application is protected under the Privacy Actand will be held in Personal Information Bank SIS/P-PU-025.
We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.
About National Research Council Canada / Conseil national de recherches Canada
The National Research Council of Canada (NRC) is the Government of Canada's largest research and technology organization. Working with our partners, we're delivering a national platform for innovation. We conduct research, support small and medium-sized companies to help them scale up and compete and we connect Canadian innovators to leading R&D capabilities. We also enable cross-sector partnership and collaboration here at home.
Terms of use: https://nrc.canada.ca/en/corporate/contact-us/stay-connected
Le Conseil national de recherches Canada (CNRC) est la plus grande organisation de recherche et de technologie du gouvernement du Canada. Nous fournissons, en collaboration avec nos partenaires, une plateforme nationale pour l'innovation. Nous faisons de la recherche, nous soutenons les PME pour les aider à prendre de l'expansion et à être concurrentielles. Nous mettons les innovateurs canadiens en contact avec des capacités de R D de pointe et favorisons également les partenariats et la collaboration intersectoriels ici au pays.
Conditions d'utilisation : https://nrc.canada.ca/fr/organisation/contactez-nous/restez-branches
Head, Corporate Services
About the role
Important
Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.
Closing Date
2025-08-08
Reference Number
25-968-08-060
Job Category
Experienced
Who Can Apply
Canadian Citizens
Location
Burnaby, British Columbia
Salary Range
$99,392 - $120,917
Status
Indeterminate (permanent)
Language Requirement
English Essential
Job Summary
The Head, Corporate Services is responsible for managing the facilities, procurement, material and fleet management programs for BC region by providing strategic leadership and operational oversight. Key functions may include but are not limited to :
- Provide leadership, coaching, and mentorship to teams across facilities, procurement, shipping, receiving and fleet management
- Lead process improvement initiatives to increase operational efficiency, streamline workflows, and enhance service delivery
- Manage all activities by developing / monitoring / revising plans and objectives, directing subordinates and contractors and evaluating performance
- Manage service and maintenance contracts required in the operation of regional spaces, inventory and fleet
- Liaise and manage relationships with clients and partners by providing exceptional customer service
- Act as a resource person by providing subject matter and project based advice and recommendations to the regional senior management and employees on matters relating to facilities, materiel, fleet and transportation management
- Establish the budget requirements for each program and ensure ongoing monitoring and management of these budgets
- Ensure the proper application of national programs and best practices through effective communication and liaison with other Regions, Headquarters and outside contacts
Participate in task force, ad hoc/permanent committees by providing advice and regional perspectives
Education
- Undergraduate degree and four (4) of years of experience*or
- College diploma and six (6) years of experience*or
- High school diploma and eight (8) years of experience*
The Undergraduate degree/College Diploma must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.
The educational program must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.
Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience.
Experience
- Experience in working with various levels, vendors and contractors, as well as, experience establishing and maintaining professional relationships.
- Experience working with clients in order to identify requirements and formulate plans.
- Experience in writing administrative or technical correspondence such as reports, briefing notes or presentations.
- Experience managing issues and contracts such as preparing action plans, following policies, determining priorities and methodology, monitoring progress and revising/modifying plans accordingly;
- Experience in a formal supervisory role***.
** Recent experience is defined as being within the last ten (10) years working in a facilities management environment. Experience related to commercial, industrial, institutional, or office buildings will be considered.
***Formal supervision entails the day to day planning, organizing, directing, motivating and documenting the performance of the work of others (team) in achieving / attaining results within an organization.
Assets
An asset is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.
- Strong operational oversight skills, including planning, project management, coordinating, and managing complex support services across multiple sites
- Proven ability to apply continuous improvement methodologies to optimize workflows and processes
- Expertise in vendor management, procurement activities, and maintaining critical operational readiness
- Demonstrated skills in facilities management, including infrastructure oversight and fleet operations
- BOMI or IFMA courses
- Excellent communication, leadership, and stakeholder engagement abilities, especially in high-accountability environments
Comfort balancing strategic planning with direct operational leadership, ensuring mission success under tight deadlines
Competencies
- Relationship Building/Networking
- Organizational Skills/Multitasking
- Problem Solving
- Advisory
- Supervisory/Management Skills
Conditions of Employment
Not Applicable
Notes
While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.
If you need accommodations during the recruitment process, please mention it to the HR representative.
Security Requirements
Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.
Others
Important
Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.
CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.
CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.
Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.
CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.
The personal information provided in your application is protected under the Privacy Actand will be held in Personal Information Bank SIS/P-PU-025.
We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.
About National Research Council Canada / Conseil national de recherches Canada
The National Research Council of Canada (NRC) is the Government of Canada's largest research and technology organization. Working with our partners, we're delivering a national platform for innovation. We conduct research, support small and medium-sized companies to help them scale up and compete and we connect Canadian innovators to leading R&D capabilities. We also enable cross-sector partnership and collaboration here at home.
Terms of use: https://nrc.canada.ca/en/corporate/contact-us/stay-connected
Le Conseil national de recherches Canada (CNRC) est la plus grande organisation de recherche et de technologie du gouvernement du Canada. Nous fournissons, en collaboration avec nos partenaires, une plateforme nationale pour l'innovation. Nous faisons de la recherche, nous soutenons les PME pour les aider à prendre de l'expansion et à être concurrentielles. Nous mettons les innovateurs canadiens en contact avec des capacités de R D de pointe et favorisons également les partenariats et la collaboration intersectoriels ici au pays.
Conditions d'utilisation : https://nrc.canada.ca/fr/organisation/contactez-nous/restez-branches