The Facilities and Property Coordinator plays a vital role in the success of the Altamart Investments real estate portfolio in Alberta. This is a full-time, permanent position reporting to the President and is an integral member of the Real Estate Team. The primary responsibility is to ensure the smooth, efficient operation and maintenance of properties.

**Key Responsibilities:**Tenant Relations & Lease Administration:

• Building and maintaining positive tenant relationships through excellent customer service.
• Promptly addressing tenant inquiries, concerns, and maintenance requests.

Property Maintenance & Building Operations:

• Manage property upkeep (maintenance, repairs, improvements):
• HVAC, fire systems, security, roof, sprinkler, and other building requirements.
• Coordinate with service providers.
• Communicate with tenants about building operations.
• Conduct visual inspections.
• Check vacant spaces.
• Developing and implementing preventative maintenance schedules.
• Coordinating inspections and maintenance tasks.
• Managing relationships with maintenance staff, contractors, and vendors.
• Ensuring the property is clean, safe, and well-maintained.
• Communicate seasonal building messages (summer rooftop readiness).

Financial Management:

• Providing financial updates on repairs and maintenance issues.
• Assisting with capital expenditure plans.
• Obtaining bids and overseeing capital projects.
• Assisting with property tax assessments and appeals.
• Providing information for insurance renewals and claims.

Tenant Relations and Leasing Support:

• Addressing tenant inquiries and complaints.
• Fostering positive tenant relations.
• Assisting in tenant improvement projects.
• Providing property information to potential tenants.

Additional Operational Duties:

• Managing work order processes.
• Managing service contracts.
• Procuring assessments and cost estimations.
• Managing and updating preventative maintenance programs.
• Performing quality control for buildings.
• Reviewing vendor work.
• Overseeing building systems.
• Responding to emergencies.
• Assisting with new store setups.
• Commercial Vehicle program.
• Being the go-to contact for tenants and contractors.

Qualifications:

• Openness to taking courses such as BOMI Certification, finance and accounting.
• Post-secondary completion is an asset to this position.
• Exceptional interpersonal, written, and verbal communication and customer service skills.
• Strong problem-solving, decision-making, organizing, and planning skills.
• Ability to work independently and as a team player.
• Detail-oriented with strong time management skills and the ability to handle multiple projects.
• Knowledge of local property management regulations and best practices.
• Valid Alberta Driver's License.
• Possession of basic computer skills (Microsoft and Google suites).

Position Details:

• Position Type: Full-Time
• Travel Required: Up to 30%
• Salary Range: $45,000-$50,000 annually

#FBOPS