Senior Manager, Sales Operations
Top Benefits
About the role
Senior Manager, Sales Operations
Attendance
Hybrid
Job number
26420
Category
Intermediate Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time
Location: Vancouver, British Columbia
Area of Interest: Operations
Are you an expert in sales operations with a passion for optimizing processes, fostering strong partnerships across teams, and delivering clear, actionable insights? We’re looking for a Senior Manager, Sales Operations to provide critical support to our regional sales teams and leadership—someone who thrives on driving results, building trust, and influencing change.
As Senior Manager, Sales Operations, you’ll be the key operational partner for our sales organization, playing a crucial role in compensation management, forecasting, budgeting, and reporting. You’ll serve as the main point of contact between Sales and a range of internal support functions—Marketing, Communications, Credit, Centralized Services, and more—ensuring a seamless flow of information and collaboration. You’ll also be a key stakeholder in managing change initiatives that impact sales.
This is a strategic, hands-on role with no direct reports, ideal for someone who’s a self-starter and comfortable working independently at a senior level.
Your role:
- Research and make recommendations on sales strategic plans. Develop and implement business processes and systems that drive operational effectiveness. Represent sales at quarterly operations meetings and act as a subject matter expert for IT enhancements impacting sales.
- Lead the annual sales forecasting and budgeting process. Oversee monthly and ad-hoc sales reporting, including management performance tracking and award programs.
- Oversee and implement annual bonus plans. Provide expert guidance on compensation exceptions and assist in creating sales reports as needed.
- Monitor, analyze, and report on competitor activities and trends. Communicate insights and recommendations to senior management. Research providers for lease products and develop asset profiles.
- Build and maintain strong relationships across internal teams—Regional General Managers, Team Leads, Account Managers, Marketing, Credit, Centralized Services, and more. Develop trust, facilitate teamwork, and support cross-functional initiatives.
- Communicate ideas and information clearly and diplomatically, especially on sensitive issues. Take initiative to resolve challenges with creativity and sound judgment.
- Manage various sales and marketing projects. Plan and oversee budgets for community sponsorships, corporate memberships, and related activities.
- Deliver high-quality customer service, always maintaining confidentiality and professionalism in all customer and vendor interactions.
Your Team:
Joining our team means being part of a leader in equipment financing, where you'll have the chance to work with a diverse range of clients, tackle unique business challenges, and deliver impactful solutions. The Senior Manager, Sales Operations reports to the Vice President, Direct Sales and will collaborate with Regional General Managers, Team Leads, Account Managers, Marketing, and other various internal departments. If you’re ready to take on exciting projects, build lasting relationships, and grow your career in a dynamic, customer-focused environment, this is the perfect place for you. Apply now and make a real difference in the success of businesses across Canada!
Requirements:
- Minimum 7 years of sales management experience (leasing industry experience is a plus)
- Bachelor’s degree in business or commerce (or equivalent post-secondary education)
- Advanced understanding of the leasing industry and expert knowledge of corporate policies/procedures
- Excellent verbal and written communication skills
- Demonstrated ability to lead change and promote organizational growth
- Superior time management, prioritization, and organizational skills
- Proven interpersonal skills for building and maintaining relationships at all levels
- Strong analytical and creative problem-solving abilities
- Meticulous attention to detail and the ability to juggle multiple tasks
- High proficiency in MS Office, especially Excel and Word
- Absolute discretion and ability to handle confidential information with care
Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.
Languages:
English
Skills
Press space or enter keys to toggle section visibility
Artificial Intelligence
Diversity & Inclusion
Teamwork
Cybersecurity
Empathy
Initiative
Learning Agility
Resiliency
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Come live your ambitions at National Bank - YouTube
Photo image of National Bank of Canada
National Bank of Canada
2.64K subscribers
Come live your ambitions at National Bank
National Bank of Canada
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0:00
0:00 / 1:26 •Live
Discover our culture
Duration: 1 min 25 sec
Flexibility
Wellbeing
Development
Inclusive Environment
Join our talent community
Sign up to get information on what’s new for your career and our events.
Access your profile
Complete your profile for a personalized experience and search made easy with job alerts relevant to you.
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
Senior Manager, Sales Operations
Top Benefits
About the role
Senior Manager, Sales Operations
Attendance
Hybrid
Job number
26420
Category
Intermediate Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time
Location: Vancouver, British Columbia
Area of Interest: Operations
Are you an expert in sales operations with a passion for optimizing processes, fostering strong partnerships across teams, and delivering clear, actionable insights? We’re looking for a Senior Manager, Sales Operations to provide critical support to our regional sales teams and leadership—someone who thrives on driving results, building trust, and influencing change.
As Senior Manager, Sales Operations, you’ll be the key operational partner for our sales organization, playing a crucial role in compensation management, forecasting, budgeting, and reporting. You’ll serve as the main point of contact between Sales and a range of internal support functions—Marketing, Communications, Credit, Centralized Services, and more—ensuring a seamless flow of information and collaboration. You’ll also be a key stakeholder in managing change initiatives that impact sales.
This is a strategic, hands-on role with no direct reports, ideal for someone who’s a self-starter and comfortable working independently at a senior level.
Your role:
- Research and make recommendations on sales strategic plans. Develop and implement business processes and systems that drive operational effectiveness. Represent sales at quarterly operations meetings and act as a subject matter expert for IT enhancements impacting sales.
- Lead the annual sales forecasting and budgeting process. Oversee monthly and ad-hoc sales reporting, including management performance tracking and award programs.
- Oversee and implement annual bonus plans. Provide expert guidance on compensation exceptions and assist in creating sales reports as needed.
- Monitor, analyze, and report on competitor activities and trends. Communicate insights and recommendations to senior management. Research providers for lease products and develop asset profiles.
- Build and maintain strong relationships across internal teams—Regional General Managers, Team Leads, Account Managers, Marketing, Credit, Centralized Services, and more. Develop trust, facilitate teamwork, and support cross-functional initiatives.
- Communicate ideas and information clearly and diplomatically, especially on sensitive issues. Take initiative to resolve challenges with creativity and sound judgment.
- Manage various sales and marketing projects. Plan and oversee budgets for community sponsorships, corporate memberships, and related activities.
- Deliver high-quality customer service, always maintaining confidentiality and professionalism in all customer and vendor interactions.
Your Team:
Joining our team means being part of a leader in equipment financing, where you'll have the chance to work with a diverse range of clients, tackle unique business challenges, and deliver impactful solutions. The Senior Manager, Sales Operations reports to the Vice President, Direct Sales and will collaborate with Regional General Managers, Team Leads, Account Managers, Marketing, and other various internal departments. If you’re ready to take on exciting projects, build lasting relationships, and grow your career in a dynamic, customer-focused environment, this is the perfect place for you. Apply now and make a real difference in the success of businesses across Canada!
Requirements:
- Minimum 7 years of sales management experience (leasing industry experience is a plus)
- Bachelor’s degree in business or commerce (or equivalent post-secondary education)
- Advanced understanding of the leasing industry and expert knowledge of corporate policies/procedures
- Excellent verbal and written communication skills
- Demonstrated ability to lead change and promote organizational growth
- Superior time management, prioritization, and organizational skills
- Proven interpersonal skills for building and maintaining relationships at all levels
- Strong analytical and creative problem-solving abilities
- Meticulous attention to detail and the ability to juggle multiple tasks
- High proficiency in MS Office, especially Excel and Word
- Absolute discretion and ability to handle confidential information with care
Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.
Languages:
English
Skills
Press space or enter keys to toggle section visibility
Artificial Intelligence
Diversity & Inclusion
Teamwork
Cybersecurity
Empathy
Initiative
Learning Agility
Resiliency
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Come live your ambitions at National Bank - YouTube
Photo image of National Bank of Canada
National Bank of Canada
2.64K subscribers
Come live your ambitions at National Bank
National Bank of Canada
Search
Watch later
Share
Copy link
Info
Shopping
Tap to unmute
If playback doesn't begin shortly, try restarting your device.
CancelConfirm
Include playlist
An error occurred while retrieving sharing information. Please try again later.
0:00
0:00 / 1:26 •Live
Discover our culture
Duration: 1 min 25 sec
Flexibility
Wellbeing
Development
Inclusive Environment
Join our talent community
Sign up to get information on what’s new for your career and our events.
Access your profile
Complete your profile for a personalized experience and search made easy with job alerts relevant to you.
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.