HR MANAGER EMPLOYEE & LABOUR RELATIONS
Top Benefits
About the role
Job ID: 58308
Job Category: Human Resources
Division & Section: People & Equity, Employee Relations
Work Location: Metro Hall, 55 John Street, Toronto, ON
Job Type & Duration: Permanent, Full-time Vacancy
Salary: $123,833.00 - $170,184.00, TM1044, Wage Grade 8.0
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 18-Jul-2025 to 28-Jul-2025
Job Description:
As Manager of Employee Relations in this permanent, full-time opportunity, you will lead a skilled and dedicated team in promoting and ensuring a positive labour relations environment for the City of Toronto. You will act as a strategic partner for your assigned divisions and, as such, assist them in achieving their operating objectives by providing advice, support and guidance with respect to the interpretation of, and compliance with, collective agreements, policies and legislation.
You’re more than a specialist in employee and labour relations. You bring a broad perspective of human resource management and business processes and understand how they integrate and interrelate to achieve organizational success. This insight, combined with your strong knowledge of key employee and labour relations challenges facing large, complex organizations such as the City of Toronto, will make you a valuable member of our Human Resources Division.
Responsibilities:
- The City's grievance, mediation and arbitration process for various employee groups will fall within the scope of your portfolio and, while you will work diligently to settle issues prior to arbitration, you're also equipped to select an arbitrator, as needed and direct legal counsel in the preparation and presentation of arbitration.
- Experienced and well-versed in all things bargaining, you will develop language for Memoranda of Agreement, lead and direct a large, diverse management bargaining team, and conduct both joint management/union and management-only training on any subsequent collective agreement changes.
- Having served in a senior capacity on a collective bargaining team, worked extensively in collective agreement interpretation and application, and dealt with union representatives, you’re prepared to chair or co-chair collective bargaining for the City. This will mean working with the Director, Employee Relations and Senior City staff.
- You will effectively lead, manage, motivate and train staff, ensuring effective teamwork, continuous learning and high standards of work quality, customer service and organizational performance.
- You will be instrumental in ensuring that employee relations practices and processes support and embrace diversity and promote a culture of inclusion.
- A confident, persuasive communicator with proven interpersonal, consultation and problem-solving skills, you can establish partnerships, enhance customer service and interact effectively at all organizational levels, and identify trends, needs, options and opportunities for change or improvement, and recommend solutions to employee and labour relations issues.
- You will collaborate with colleagues in other functional areas of the People and Equity Division to ensure a thorough analysis and comprehensive approach to addressing HR issues. You are thoroughly familiar with employment and related legislation, contractual obligations and sound labour relations practices, and ready to make your mark on the City by initiating, leading and implementing progressive and proactive employee and labour relations policies and programs.
- Your thorough knowledge of labour relations, City policies, collective agreements and employment related legislation (e.g., Human Rights Code, Labour Relations Act, Employment Standards Act) will enable you to provide strategic, accurate and sound leadership and advice to your staff and clients to support labour relations related business decisions in a changing environment.
- Your strong consultative, communication, problem solving, conflict resolution and negotiation skills will be key in providing strategic advice, consultation and support to management on employee and labour relations issues. You have a strong ability to foster a positive organizational culture that emphasizes on highly professional and ethical standards to support public service excellence.
Qualifications Required:
A post-secondary education in a job-related professional discipline combined with relevant management training and experience, or an equivalent background, is expected.
A confident, persuasive communicator with proven interpersonal, consultation and problem-solving skills, you can establish partnerships, enhance customer service and interact effectively at all organizational levels, and identify trends, needs, options and opportunities for change or improvement, and recommend solutions to employee and labour relations issues. You are thoroughly familiar with employment and related legislation, contractual obligations and sound labour relations practices, and ready to make your mark on the City by initiating, leading and implementing progressive and proactive employee and labour relations policies and programs.
You bring experience leading, developing and engaging staff while also supporting and promoting an inclusive workplace culture. You have extensive consulting experience, providing strategic advice and support to management on employee and labour relations issues.
This leadership role would be an excellent career move for a strategically and tactically accomplished professional whose extensive experience in the human resources field includes specialization in employee and labour relations within a major unionized public or private sector organization. This is complemented by your post-secondary education in a professional discipline pertinent to the job function or an equivalent combination of education and work experience.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
About City of Toronto
The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.
There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles. The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.
Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!
HR MANAGER EMPLOYEE & LABOUR RELATIONS
Top Benefits
About the role
Job ID: 58308
Job Category: Human Resources
Division & Section: People & Equity, Employee Relations
Work Location: Metro Hall, 55 John Street, Toronto, ON
Job Type & Duration: Permanent, Full-time Vacancy
Salary: $123,833.00 - $170,184.00, TM1044, Wage Grade 8.0
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 18-Jul-2025 to 28-Jul-2025
Job Description:
As Manager of Employee Relations in this permanent, full-time opportunity, you will lead a skilled and dedicated team in promoting and ensuring a positive labour relations environment for the City of Toronto. You will act as a strategic partner for your assigned divisions and, as such, assist them in achieving their operating objectives by providing advice, support and guidance with respect to the interpretation of, and compliance with, collective agreements, policies and legislation.
You’re more than a specialist in employee and labour relations. You bring a broad perspective of human resource management and business processes and understand how they integrate and interrelate to achieve organizational success. This insight, combined with your strong knowledge of key employee and labour relations challenges facing large, complex organizations such as the City of Toronto, will make you a valuable member of our Human Resources Division.
Responsibilities:
- The City's grievance, mediation and arbitration process for various employee groups will fall within the scope of your portfolio and, while you will work diligently to settle issues prior to arbitration, you're also equipped to select an arbitrator, as needed and direct legal counsel in the preparation and presentation of arbitration.
- Experienced and well-versed in all things bargaining, you will develop language for Memoranda of Agreement, lead and direct a large, diverse management bargaining team, and conduct both joint management/union and management-only training on any subsequent collective agreement changes.
- Having served in a senior capacity on a collective bargaining team, worked extensively in collective agreement interpretation and application, and dealt with union representatives, you’re prepared to chair or co-chair collective bargaining for the City. This will mean working with the Director, Employee Relations and Senior City staff.
- You will effectively lead, manage, motivate and train staff, ensuring effective teamwork, continuous learning and high standards of work quality, customer service and organizational performance.
- You will be instrumental in ensuring that employee relations practices and processes support and embrace diversity and promote a culture of inclusion.
- A confident, persuasive communicator with proven interpersonal, consultation and problem-solving skills, you can establish partnerships, enhance customer service and interact effectively at all organizational levels, and identify trends, needs, options and opportunities for change or improvement, and recommend solutions to employee and labour relations issues.
- You will collaborate with colleagues in other functional areas of the People and Equity Division to ensure a thorough analysis and comprehensive approach to addressing HR issues. You are thoroughly familiar with employment and related legislation, contractual obligations and sound labour relations practices, and ready to make your mark on the City by initiating, leading and implementing progressive and proactive employee and labour relations policies and programs.
- Your thorough knowledge of labour relations, City policies, collective agreements and employment related legislation (e.g., Human Rights Code, Labour Relations Act, Employment Standards Act) will enable you to provide strategic, accurate and sound leadership and advice to your staff and clients to support labour relations related business decisions in a changing environment.
- Your strong consultative, communication, problem solving, conflict resolution and negotiation skills will be key in providing strategic advice, consultation and support to management on employee and labour relations issues. You have a strong ability to foster a positive organizational culture that emphasizes on highly professional and ethical standards to support public service excellence.
Qualifications Required:
A post-secondary education in a job-related professional discipline combined with relevant management training and experience, or an equivalent background, is expected.
A confident, persuasive communicator with proven interpersonal, consultation and problem-solving skills, you can establish partnerships, enhance customer service and interact effectively at all organizational levels, and identify trends, needs, options and opportunities for change or improvement, and recommend solutions to employee and labour relations issues. You are thoroughly familiar with employment and related legislation, contractual obligations and sound labour relations practices, and ready to make your mark on the City by initiating, leading and implementing progressive and proactive employee and labour relations policies and programs.
You bring experience leading, developing and engaging staff while also supporting and promoting an inclusive workplace culture. You have extensive consulting experience, providing strategic advice and support to management on employee and labour relations issues.
This leadership role would be an excellent career move for a strategically and tactically accomplished professional whose extensive experience in the human resources field includes specialization in employee and labour relations within a major unionized public or private sector organization. This is complemented by your post-secondary education in a professional discipline pertinent to the job function or an equivalent combination of education and work experience.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
About City of Toronto
The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.
There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles. The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.
Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!