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Arctic Range Adventure logo

guide, outdoor

Whitehorse, Yukon Territory
Mid Level
full_time

Top Benefits

Dental plan
Health care plan
Paramedical services coverage

About the role

Overview Languages

English

Education

  • Secondary (high) school graduation certificate

Experience Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

  • Japanese
  • Spanish

Work site environment

  • Outdoors
  • Sightseeing
  • Canada

Work setting

  • Urban area
  • Rural area
  • Remote location

Responsibilities Tasks

  • Escort groups on outdoor sport and recreational trips
  • Assemble camping gear and supplies
  • Operate off-road vehicles
  • Plan trips
  • Operate photographic and video equipment
  • Operate communication (including emergency) devices
  • Set up and take down camps
  • Operate GPS (Global Positioning System) and other navigation equipment
  • Maintain equipment
  • Provide outdoor, wilderness and wildlife instruction
  • Orienteering and/or survival
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Utilize microphones or other communication device to provide directions and other pertinent information to visitors
  • Sell souvenirs
  • Resolve itinerary and other problems
  • Provide information on tipping customs, currency exchange rates, metric conversion and other details
  • Ensure and monitor luggage transfers
  • Drive sightseeing or tour vehicle
  • Describe points of interest, answer questions and supply information
  • Confirm transportation and accommodation reservations
  • Co-ordinate recreation activities
  • Assist clients with check-in procedures for accomodation and/or transportation
  • Attend to international border crossings
  • Co-ordinate activities with local tour guides or leaders of performance groups
  • Collect administration or entrance fees
  • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
  • Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Credentials

Certificates, licences, memberships, and courses

  • First Aid Certificate
  • CPR Certificate

Experience and specialization

Type of guide

  • Step-on local guide
  • On-site local guide
  • Meet and greet local guide
  • Escorted group travel guide
  • Escorted individual travel guide
  • Driver-guide, local
  • Tour Director
  • Walking tour guide

Tours focus

  • Historical sites
  • Bus tours
  • Walking tours

Number of tours guided

  • 10 tours and +

Additional information

Security and safety

  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Valid driver's licence
  • Willing to travel cross-border
  • Willing to travel for extended periods
  • Willing to travel overnight
  • Willing to travel regularly
  • Willing to travel

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Physically demanding
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Bending, crouching, kneeling
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Excellent written communication
  • Dependability

Benefits Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Gratuities
  • Group insurance benefits

Other Benefits

  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance
  • Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience

About Arctic Range Adventure

Travel Arrangements
1-10

Home to the smallest population of any of Canada’s provinces and territories, the Yukon is vast, sparse, and houses the kind of wild and untamed beauty that can only be appreciated when you’re fully immersed in it. Arctic Range Adventure, based in the Yukon’s capital of Whitehorse, offers guests unique and breathtaking tours across the Yukon wilderness, Alaska, and deep into the Arctic Circle. These unforgettable excursions include once-in-a-lifetime activities such as driving ice roads, experiencing First Nation culture, dog sledding, canoeing, hiking, wildlife viewing, snowmobiling and the chance to see the Aurora Borealis electrify the starry night sky.

An exciting selection of day tours whisk visitors on canoeing trips, icefield tours, sightseeing flights, and into the unspoilt heart of Kluane National Park, whilst the longer excursions plunge guests into two or more nights in the depths of the Canadian wilderness where they will stay in luxury accommodations and enjoy action-packed days traversing the landscapes and tranquil evenings viewing the northern lights. These day tours and guided roundtrips offer a great variety of summer and winter activities, which allow guests to experience this incredible part of the world all year long.

Arctic Range understand that 21st century tourism requires more than just offering tourists a glimpse into another world; now more and more tourists want to fully immerse into this new world and get to know it more personally. We also understand that tourists want comfort and ease, that’s why Arctic Range ensure high quality and luxury with all of our excursions. For example, unlike other Aurora Borealis tour operators, Arctic Range has set up the unique and exclusive AuroraCentre where our guests can enjoy the magic of watching the glowing green sky in style and comfort under the open sky of the North.