Unit Secretary (CUPE), Surgical Assessment Clinic
About the role
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Land acknowledgement:
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.
Who you are:
- You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills
Closed Date: June 5th, 2025
In this position you will interact with staff, physicians, patients and family preparing for a surgical procedure. The successful candidate will be responsible for both clerical and reception duties.
Aspects of the role will include, but are not limited to:
- Chart preparation, filing and labeling, fax
- Locating additional consult notes and results as needed
- Scheduling additional appointments as necessary
- Booking tests and procedures
- Entering statistics and printing reports
- Ordering supplies, faxing, photocopying and typing as required
- Receiving patients, visitors and hospital personnel
- Answering and directing telephone calls
- Liaising with the Patient Care Manager and nurses regarding flow of patients
- Providing patients and families with information and assisting them with general inquiries
- Assisting in the transport of patients
- Conduct patient reminder phone calls
What you bring to the role:
- Previous medical reception/clerical experience required
- Minimum of 1 year experience in a clinic/outpatient setting required
- Experience with Meditech, Novari and Community Wide Scheduling required
- Experience with scheduling diagnostic testing and lab testing required
- Completion of a medical terminology course necessary
- Proficient computer and typing skills
- Critical thinking skills with the ability to investigate scheduling, registration and order issues
- Strong customer service, interpersonal and email, written and verbal communication skills
- Ability to prioritize and manage multiple demands in a fast pace environment
- Strong critical thinking, problem solving and decision-making skills with a high attention to detail
- Excellent organizational skills
- Demonstrated ability to work effectively within an interprofessional team as well as independently
- Demonstrated good attendance and performance records with the ability to maintain these same standards
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Work Schedule:
Days Monday to Friday 8 hour shifts may fluctuate for the needs of the department from 0645-1445 to 0800-1600
Please note schedules may change due to operational needs.
Compensation:
CUP C03
Range:
$27.51 - $30.95
Who we are:
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.
Oak Valley Health Equity, Diversity, Inclusion and Belonging statement
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.
Learn more about our commitment to EDIB
.
About Oak Valley Health
Oak Valley Health is one of Ontario’s leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually.
We encourage participation on all our social media channels, but ask that you follow some simple guidelines to ensure our platforms maintain a respectful environment. By interacting with our social media channels, you agree to the following guidelines:
• Content deemed objectionable should not be posted, shared, or uploaded. • Personal attacks, threats, and abusive content should not be posted, shared, or uploaded. • Personal information should not be posted, shared, or uploaded. • Spam or promotional content should not be posted, shared, or uploaded. • Please do not share health care advice or links to third party health care websites. • Please abide by the Terms of Use for the companies hosting the site.
Oak Valley Health reserves the right to delete, without notification, any content that does not meet the guidelines listed above. Any individuals who repeatedly participate in contrary to the guidelines may be blocked.
Notice: Please beware of employment scams and fake job offers. Visit our website for exciting career opportunities and other information about working for Oak Valley Health.
Through the overwhelming generosity of our communities, our foundations raise funds to assist Oak Valley Health in its mandate to provide the best in progressive community care. You can learn more about Markham Stouffville Hospital Foundation through their website (www.mshf.on.ca) and social media channels (@supportmsh). You can learn more about Uxbridge Hospital Foundation through their website (www.oakvalleyhealth.ca/uxbf) and social media channels (@uxbridgehospitalfoundation).
Unit Secretary (CUPE), Surgical Assessment Clinic
About the role
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Land acknowledgement:
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.
Who you are:
- You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills
Closed Date: June 5th, 2025
In this position you will interact with staff, physicians, patients and family preparing for a surgical procedure. The successful candidate will be responsible for both clerical and reception duties.
Aspects of the role will include, but are not limited to:
- Chart preparation, filing and labeling, fax
- Locating additional consult notes and results as needed
- Scheduling additional appointments as necessary
- Booking tests and procedures
- Entering statistics and printing reports
- Ordering supplies, faxing, photocopying and typing as required
- Receiving patients, visitors and hospital personnel
- Answering and directing telephone calls
- Liaising with the Patient Care Manager and nurses regarding flow of patients
- Providing patients and families with information and assisting them with general inquiries
- Assisting in the transport of patients
- Conduct patient reminder phone calls
What you bring to the role:
- Previous medical reception/clerical experience required
- Minimum of 1 year experience in a clinic/outpatient setting required
- Experience with Meditech, Novari and Community Wide Scheduling required
- Experience with scheduling diagnostic testing and lab testing required
- Completion of a medical terminology course necessary
- Proficient computer and typing skills
- Critical thinking skills with the ability to investigate scheduling, registration and order issues
- Strong customer service, interpersonal and email, written and verbal communication skills
- Ability to prioritize and manage multiple demands in a fast pace environment
- Strong critical thinking, problem solving and decision-making skills with a high attention to detail
- Excellent organizational skills
- Demonstrated ability to work effectively within an interprofessional team as well as independently
- Demonstrated good attendance and performance records with the ability to maintain these same standards
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Work Schedule:
Days Monday to Friday 8 hour shifts may fluctuate for the needs of the department from 0645-1445 to 0800-1600
Please note schedules may change due to operational needs.
Compensation:
CUP C03
Range:
$27.51 - $30.95
Who we are:
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.
Oak Valley Health Equity, Diversity, Inclusion and Belonging statement
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.
Learn more about our commitment to EDIB
.
About Oak Valley Health
Oak Valley Health is one of Ontario’s leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually.
We encourage participation on all our social media channels, but ask that you follow some simple guidelines to ensure our platforms maintain a respectful environment. By interacting with our social media channels, you agree to the following guidelines:
• Content deemed objectionable should not be posted, shared, or uploaded. • Personal attacks, threats, and abusive content should not be posted, shared, or uploaded. • Personal information should not be posted, shared, or uploaded. • Spam or promotional content should not be posted, shared, or uploaded. • Please do not share health care advice or links to third party health care websites. • Please abide by the Terms of Use for the companies hosting the site.
Oak Valley Health reserves the right to delete, without notification, any content that does not meet the guidelines listed above. Any individuals who repeatedly participate in contrary to the guidelines may be blocked.
Notice: Please beware of employment scams and fake job offers. Visit our website for exciting career opportunities and other information about working for Oak Valley Health.
Through the overwhelming generosity of our communities, our foundations raise funds to assist Oak Valley Health in its mandate to provide the best in progressive community care. You can learn more about Markham Stouffville Hospital Foundation through their website (www.mshf.on.ca) and social media channels (@supportmsh). You can learn more about Uxbridge Hospital Foundation through their website (www.oakvalleyhealth.ca/uxbf) and social media channels (@uxbridgehospitalfoundation).