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Specialist, Claims Reporting

Definity15 days ago
Toronto, Ontario
CA$69,000 - CA$127,000/year
Senior Level
full_time

Top Benefits

Flexible, hybrid work experience
Company share ownership program
Pension and savings programs, with company-matched RRSP contributions

About the role

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Do you thrive on turning data into compelling stories that drive strategic decisions? Are you passionate about uncovering insights that improve business performance?

If so, we invite you to join our team as a Claims Reporting and Insights Specialist. This is a high-impact role where you'll be a key voice, shaping the narrative of our claims operations and influencing key stakeholders.

What can you expect in this role?

  • Craft compelling presentations: Develop impactful external materials, including Quarterly and Monthly Business Reviews, Scorecards, and investor relations presentations, showcasing the strength and performance of our claims operations.
  • Drive strategic insights: Collaborate with claims leadership to define and track key performance indicators (KPIs) that measure the success of initiatives and drive continuous improvement.
  • Uncover hidden opportunities: Analyze data to identify trends, root causes, and areas for optimization, translating complex information into actionable insights.
  • Build strong relationships: Engage with diverse stakeholders, adapting your communication style to effectively influence and engage leaders across the organization.
  • Be a master storyteller: Translate complex data into clear, concise, and compelling narratives that resonate with both internal and external audiences.

What do you bring to the role?

  • University Degree – Mathematics, Statistics, Economical Science, Finance, Accounting
  • 5+ years of experience in a performance management, financial or strategic role
  • Proven track record in business partnering and analysis, ideally within the claims or insurance industry.
  • Exceptional communication skills, both written and verbal, with a knack for crafting clear and concise narratives.
  • Master of data analysis, ability to identify trends, uncover root causes, and translate complex information into actionable insights.
  • Proficiency in MS Excel, PowerPoint, Tableau, and SQL.
  • Collaborative and results-oriented attitude with a passion for driving positive change.

Salary Range: $69,000 - $127,000

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it:

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks This role requires successful clearance of a background check (including criminal checks and leadership references).

About Definity

Insurance
1001-5000

Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities.

Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here.

If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity.


La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés.

Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous.

Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.