Top Benefits
About the role
Reporting to the Manager of Team Coaching, and working closely with the academic units, the Team Coach supports the team-based learning and teaching approach that is identified in Royal Roads University’s Learning and Teaching and Research Model. The Team Coach facilitates face-to-face and online team training (theoretical and practical) with students across programs and faculties; delivers proactive team and individual coaching support; and communicates and documents processes for dealing with team-related problems if and when they arise.
The Team Coach works with the Team Coaching unit to provide students with the theoretical and practical skills to understand group dynamics and development, give and receive feedback, manage conflict and demonstrate leadership in diverse team environments. The Team Coach collaborates with other Team Coaches and the Manager to contribute to the development of processes, structures, and frameworks as identified by the Manager. The Team Coach also works with the Student Services unit to contribute to departmental student success initiatives and student retention.
Job Requirements
- Master’s degree desired, or Bachelor’s Degree in a relevant field, group facilitation and/or coaching training (certification an asset), and three years’ experience working in a post-secondary setting, or an equivalent combination of education and experience.
- Demonstrated understanding of the theory and practice of team and individual coaching and conflict resolution
- Demonstrated experience with instruction and facilitation in the subject area of groups and teams.
- Proven skills in areas of facilitation, problem solving, conflict management, managing difficult conversations and providing feedback with a high level of diplomacy, tact, and judgment.
- Excellent interpersonal and communication skills, including the ability to deal sensitively with situations that require intervention.
- Sensitivity to diversity of learners and awareness of potential barriers to learning that require neuro-inclusive approaches.
- Strong organization skills and the ability to manage multiple priorities.
- Ability to build and maintain strong relationships with colleagues – both faculty and staff.
- Ability to work effectively in both online and face-to-face environments (familiarity with Moodle, Zoom and MS Teams an asset).
- Flexible availability to facilitate face-to-face class workshops and conduct individual and team coaching as required to match program delivery.
Competencies:
Competency
Level
Definition
Learner/Customer Focus
3
Keeps in contact with learners to ensure problems are resolved, or to improve learner service. Studies learner feedback and emerging learner needs and uses these to determine some creative new ideas.
Decision Quality
3
Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Collaboration
3
Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Equity, Diversity & Inclusion
3
Brings together people of different perspectives, backgrounds, and/or styles and skillfully leverages the unique capabilities of each. Speaks up when others make offensive or stereotyping comments.
Drives Vision and Purpose
3
Paints a compelling picture of the vision and strategy that motivates others to action. For example, operates with a clear sense of purpose that gives meaning to everyday activities. Takes steps to advance the organization's vision and ensures that own efforts align with the workgroup's mission.
Instills Trust
3
Demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Climate Action
TBD
Additional Information
This is a temporary, part-time position working 7.5 hours per week for a term from date until date. This position has been evaluated at MPT-C with a salary range of $76,430 (minimum) to $89,820 (midpoint) to $103,209 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.
While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at human.resources@royalroads.ca attention: Abbi Rogers or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING
About Royal Roads University
Located in one of Canada's most beautiful National Historic Sites, Royal Roads University has a long history of excellence. This rich tradition has helped shape our unique educational model, with programs that provide life changing experiences that enable professional and personal transformation.
Top Benefits
About the role
Reporting to the Manager of Team Coaching, and working closely with the academic units, the Team Coach supports the team-based learning and teaching approach that is identified in Royal Roads University’s Learning and Teaching and Research Model. The Team Coach facilitates face-to-face and online team training (theoretical and practical) with students across programs and faculties; delivers proactive team and individual coaching support; and communicates and documents processes for dealing with team-related problems if and when they arise.
The Team Coach works with the Team Coaching unit to provide students with the theoretical and practical skills to understand group dynamics and development, give and receive feedback, manage conflict and demonstrate leadership in diverse team environments. The Team Coach collaborates with other Team Coaches and the Manager to contribute to the development of processes, structures, and frameworks as identified by the Manager. The Team Coach also works with the Student Services unit to contribute to departmental student success initiatives and student retention.
Job Requirements
- Master’s degree desired, or Bachelor’s Degree in a relevant field, group facilitation and/or coaching training (certification an asset), and three years’ experience working in a post-secondary setting, or an equivalent combination of education and experience.
- Demonstrated understanding of the theory and practice of team and individual coaching and conflict resolution
- Demonstrated experience with instruction and facilitation in the subject area of groups and teams.
- Proven skills in areas of facilitation, problem solving, conflict management, managing difficult conversations and providing feedback with a high level of diplomacy, tact, and judgment.
- Excellent interpersonal and communication skills, including the ability to deal sensitively with situations that require intervention.
- Sensitivity to diversity of learners and awareness of potential barriers to learning that require neuro-inclusive approaches.
- Strong organization skills and the ability to manage multiple priorities.
- Ability to build and maintain strong relationships with colleagues – both faculty and staff.
- Ability to work effectively in both online and face-to-face environments (familiarity with Moodle, Zoom and MS Teams an asset).
- Flexible availability to facilitate face-to-face class workshops and conduct individual and team coaching as required to match program delivery.
Competencies:
Competency
Level
Definition
Learner/Customer Focus
3
Keeps in contact with learners to ensure problems are resolved, or to improve learner service. Studies learner feedback and emerging learner needs and uses these to determine some creative new ideas.
Decision Quality
3
Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Collaboration
3
Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Equity, Diversity & Inclusion
3
Brings together people of different perspectives, backgrounds, and/or styles and skillfully leverages the unique capabilities of each. Speaks up when others make offensive or stereotyping comments.
Drives Vision and Purpose
3
Paints a compelling picture of the vision and strategy that motivates others to action. For example, operates with a clear sense of purpose that gives meaning to everyday activities. Takes steps to advance the organization's vision and ensures that own efforts align with the workgroup's mission.
Instills Trust
3
Demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Climate Action
TBD
Additional Information
This is a temporary, part-time position working 7.5 hours per week for a term from date until date. This position has been evaluated at MPT-C with a salary range of $76,430 (minimum) to $89,820 (midpoint) to $103,209 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.
While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at human.resources@royalroads.ca attention: Abbi Rogers or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING
About Royal Roads University
Located in one of Canada's most beautiful National Historic Sites, Royal Roads University has a long history of excellence. This rich tradition has helped shape our unique educational model, with programs that provide life changing experiences that enable professional and personal transformation.