Client Care Specialist
Top Benefits
About the role
Job title: Client Care Specialist (CCS)
We are a diversified sales and services company focused on several facets of the first-aid world.
*Please visit our website to learn more: www.Canadian-Training.ca”
We are looking for an efficient, motivated and flexible individual to support our administration team.
Duties include:
- Greeting visitors to the office and answering the phones
- Registering customers & responding to inquiries regarding various first-aid courses and AEDs
- Processing course rosters & preparing course paperwork
- Invoicing & processing payments
- Cleaning & packing equipment
- Classroom set up/clean up
- Data entry
Who we’re looking for:
- 3 - 5+ years experience in a customer service role / office environment
- Positive attitude & friendly demeanor
- A self-starting individual that takes initiative
- Strong problem solving skills
- Intermediate computer skills (If you are gifted in IT, that is a bonus!)
- Excellent customer service, communication & teamwork skills
- Ability to manage priorities and work in a fast-paced environment
- French bilingual
What we can do for you:
- Competitive benefits package (for full-time employees)
- Opportunity to advance within the company
- Work for a small, locally owned business that values all team members
- Paid personal and professional development
- Possibility for flexible work hours
- Future potential to take part in the 4 Day Work Week! (Full-time employees only). More information available at the interview.
- Not just a job, a career! Join us and discover opportunities to progress with our team!
Interested in contributing to our team in other ways?! Get in touch today!
We look forward to meeting you :)
Job Types: Full-time, Part-time, Permanent
Pay: $19.00-$24.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you speak any other languages?
- Have you taken any First Aid or CPR courses before?
- Please write a short blurb about yourself and why you would like to work with us!
- Do you have any experience working with Microsoft Word, Microsoft Excel, Quickbooks online, Salesforce or any other Customer Relationship Management (CRM) programs?
Experience:
- Customer service: 3 years (preferred)
Language:
- French (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 2023-09-15
About Canadian First-Aid Training
"Provide step-by-step training solutions in First-Aid, CPR, AED* and much more!" *(Automated External Defibrillators)
The long term vision for CANADIAN FIRST-AID TRAINING Ltd. is to become a bilingual "one-stop-shop" to safety training and safety services. By providing first-aid, CPR and Automated External Defibrillator (AED) training & supplies, we are able to contribute to the ever increasing importance of knowing what to do in the event of unexpected medical emergencies at home, work or play.
Allergy, Asthma & Anaphylaxis training, oxygen therapy as well as fire extinguisher information and safety training sessions are just some examples of the kind of instruction we've also ventured to provide.
Along with our preferred partnerships and various distributor agreements, we have complete solutions to your training and servicing requirements.
Browse, read, download and be our guests and I'd encourage you to help yourselves to the resources you find on our website: www.cfat-fesc.ca.
If you happen to have any questions, concerns, comments or user friendly suggestions about our website, please do not hesitate to contact us anytime for clarification on what we can provide for you, your business or organisation.
Thank you very much for visiting, and we look forward to hearing from you!
Sincerely,
Christian Clavelle (Head Instructor / President) CANADIAN FIRST-AID TRAINING Ltd.
Client Care Specialist
Top Benefits
About the role
Job title: Client Care Specialist (CCS)
We are a diversified sales and services company focused on several facets of the first-aid world.
*Please visit our website to learn more: www.Canadian-Training.ca”
We are looking for an efficient, motivated and flexible individual to support our administration team.
Duties include:
- Greeting visitors to the office and answering the phones
- Registering customers & responding to inquiries regarding various first-aid courses and AEDs
- Processing course rosters & preparing course paperwork
- Invoicing & processing payments
- Cleaning & packing equipment
- Classroom set up/clean up
- Data entry
Who we’re looking for:
- 3 - 5+ years experience in a customer service role / office environment
- Positive attitude & friendly demeanor
- A self-starting individual that takes initiative
- Strong problem solving skills
- Intermediate computer skills (If you are gifted in IT, that is a bonus!)
- Excellent customer service, communication & teamwork skills
- Ability to manage priorities and work in a fast-paced environment
- French bilingual
What we can do for you:
- Competitive benefits package (for full-time employees)
- Opportunity to advance within the company
- Work for a small, locally owned business that values all team members
- Paid personal and professional development
- Possibility for flexible work hours
- Future potential to take part in the 4 Day Work Week! (Full-time employees only). More information available at the interview.
- Not just a job, a career! Join us and discover opportunities to progress with our team!
Interested in contributing to our team in other ways?! Get in touch today!
We look forward to meeting you :)
Job Types: Full-time, Part-time, Permanent
Pay: $19.00-$24.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you speak any other languages?
- Have you taken any First Aid or CPR courses before?
- Please write a short blurb about yourself and why you would like to work with us!
- Do you have any experience working with Microsoft Word, Microsoft Excel, Quickbooks online, Salesforce or any other Customer Relationship Management (CRM) programs?
Experience:
- Customer service: 3 years (preferred)
Language:
- French (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 2023-09-15
About Canadian First-Aid Training
"Provide step-by-step training solutions in First-Aid, CPR, AED* and much more!" *(Automated External Defibrillators)
The long term vision for CANADIAN FIRST-AID TRAINING Ltd. is to become a bilingual "one-stop-shop" to safety training and safety services. By providing first-aid, CPR and Automated External Defibrillator (AED) training & supplies, we are able to contribute to the ever increasing importance of knowing what to do in the event of unexpected medical emergencies at home, work or play.
Allergy, Asthma & Anaphylaxis training, oxygen therapy as well as fire extinguisher information and safety training sessions are just some examples of the kind of instruction we've also ventured to provide.
Along with our preferred partnerships and various distributor agreements, we have complete solutions to your training and servicing requirements.
Browse, read, download and be our guests and I'd encourage you to help yourselves to the resources you find on our website: www.cfat-fesc.ca.
If you happen to have any questions, concerns, comments or user friendly suggestions about our website, please do not hesitate to contact us anytime for clarification on what we can provide for you, your business or organisation.
Thank you very much for visiting, and we look forward to hearing from you!
Sincerely,
Christian Clavelle (Head Instructor / President) CANADIAN FIRST-AID TRAINING Ltd.