Commissions Audit Specialist (TruStone)

Location: In person - Mississauga

TruStone is looking to hire a Commissions Audit Specialist to join our team!

About us

TruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships.

We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment products by independent, contracted and licensed insurance advisors. With an emphasis on training, marketing, and technology, TSF is continually innovating to provide the highest level of service possible for our advisors.

TSF is proud to cultivate and sustain long lasting relationships with our advisors, employees, and suppliers.

Why pursue this opportunity

The role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an impact.

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers..

What you’ll be working on

• Conduct audits on commissions verifying accuracy against policy data, commission schedules, and agency agreements.
• Develop deep understanding and expertise on TruStone MGA contracts building knowledge on products and service fees as well as transfers and their valuations
• Identify and investigate discrepancies in commission calculations, working with internal teams and carriers to resolve issues promptly and efficiently.
• Analyze commission trends and identify potential areas for improvement in commission processes.
• Maintain accurate records of audit findings and communicate results to relevant stakeholders.
• Collaborate with the finance and operations teams to ensure smooth commission processing and reconciliation.
• Stay up-to-date on changes in commission structures, regulations, and industry best practices.
• Develop and maintain audit procedures and documentation.
• Prepare reports on commission audit findings and provide recommendations for process improvements.
• Assist in the implementation of new commission structures or systems.
• Participate in special projects as assigned.

What we’re looking for you to have

• Minimum of 5+ years of experience in insurance, commissions, auditing, or a related field
• Strong understanding of insurance commission structures and calculations.
• Proficiency in Microsoft Excel, including advanced formulas and data analysis.
• Excellent analytical and problem-solving skills.
• Meticulous attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, TruStone offers a comprehensive total rewards package that includes:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Get to know us

TruStone is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

TruStone welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .