Lead Visual, Full Time, Granville - West Elm
Top Benefits
About the role
Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview Of The Lead, Visual Role You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
- Effectively perform operational functions: open and close the store, register functions and back office procedures
- Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
- Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
- Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
- Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
- Effective communication, organization and leadership skills
- Proven ability to motivate and influence others through personal actions and examples.
- Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
- 1-3 years retail sales experience with shift supervision experience preferred
- 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Benefits Just For You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $21.50-$24.50 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A RSP plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Our Company ABOUT US Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
In accordance with the Accessibility for Ontarians with Disabilities Act (the ‘AODA’) in Ontario, Williams-Sonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment.
The parties hereto have expressly required that this Agreement and documents ancillary thereto be drafted in the English language. Les parties à la présente ont expressément exigé que le présent accord et les documents afférents soient rédigés en langue anglaise.
About Pottery Barn Kids
Kids are, and have always been, the inspiration behind what we do. Pottery Barn Kids was founded in 1999 by two moms who were designing their kids' bedrooms and couldn't find comfortable, well-made pieces. Since then, it's been our mission to bring the utmost in quality, comfort, safety and style into every family's home. We're proud to offer our exclusive collection of children's furniture, bedding, decor and accessories at potterybarnkids.com and in more than 90 stores in the US and abroad. From the nursery to the playroom, our collections make it easy to make your house a home.
Our Passion: We believe kids' rooms should be every bit as beautiful, stylish and personal as grown-up spaces. After all, they're setting the stage for some of life's most precious moments, from walking to talking. That's why we take great care to design furniture, bedding and storage solutions that are functional yet beautiful, problem-solving yet simple.
Our Commitment: Every parent wants to feel good about what they put into their kids' rooms, so we're dedicated to creating collections that are safe and sound. Our cribs are safety tested and built from solid wood frames, and some are even GREENGUARD Gold Certified for cleaner indoor air. We also provide a large collection of 100% cotton organic bedding.
Our Designs: Each of our collections and collaborations draw upon our comfortable, casual aesthetic, and are expertly crafted from the best of materials with an eye for child safety standards. For an extra-special touch, many of our products can be personalized with a name or birth date to turn it into a keepsake you'll always hold on to. Our in-house Design Specialists offer complimentary appointments in our stores, at your home or over the phone. From creating a floor plan for a nursery to finding the perfect finishing touch for a child's bedroom, no project is too big or too small.
Lead Visual, Full Time, Granville - West Elm
Top Benefits
About the role
Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview Of The Lead, Visual Role You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
- Effectively perform operational functions: open and close the store, register functions and back office procedures
- Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
- Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
- Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
- Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
- Effective communication, organization and leadership skills
- Proven ability to motivate and influence others through personal actions and examples.
- Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
- 1-3 years retail sales experience with shift supervision experience preferred
- 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Benefits Just For You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $21.50-$24.50 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A RSP plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Our Company ABOUT US Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
In accordance with the Accessibility for Ontarians with Disabilities Act (the ‘AODA’) in Ontario, Williams-Sonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment.
The parties hereto have expressly required that this Agreement and documents ancillary thereto be drafted in the English language. Les parties à la présente ont expressément exigé que le présent accord et les documents afférents soient rédigés en langue anglaise.
About Pottery Barn Kids
Kids are, and have always been, the inspiration behind what we do. Pottery Barn Kids was founded in 1999 by two moms who were designing their kids' bedrooms and couldn't find comfortable, well-made pieces. Since then, it's been our mission to bring the utmost in quality, comfort, safety and style into every family's home. We're proud to offer our exclusive collection of children's furniture, bedding, decor and accessories at potterybarnkids.com and in more than 90 stores in the US and abroad. From the nursery to the playroom, our collections make it easy to make your house a home.
Our Passion: We believe kids' rooms should be every bit as beautiful, stylish and personal as grown-up spaces. After all, they're setting the stage for some of life's most precious moments, from walking to talking. That's why we take great care to design furniture, bedding and storage solutions that are functional yet beautiful, problem-solving yet simple.
Our Commitment: Every parent wants to feel good about what they put into their kids' rooms, so we're dedicated to creating collections that are safe and sound. Our cribs are safety tested and built from solid wood frames, and some are even GREENGUARD Gold Certified for cleaner indoor air. We also provide a large collection of 100% cotton organic bedding.
Our Designs: Each of our collections and collaborations draw upon our comfortable, casual aesthetic, and are expertly crafted from the best of materials with an eye for child safety standards. For an extra-special touch, many of our products can be personalized with a name or birth date to turn it into a keepsake you'll always hold on to. Our in-house Design Specialists offer complimentary appointments in our stores, at your home or over the phone. From creating a floor plan for a nursery to finding the perfect finishing touch for a child's bedroom, no project is too big or too small.