We are seeking a skilled Property Administrator / Accounts Receivable (AR) Specialist to join our Team at the Niagara Pen Centre, the largest Shopping Mall in the Niagara Region located at St. Catharines, Ontario . The Property Administrator / Account Receivable Specialist is responsible for managing the financial transactions related to tenant payments, lease agreements, and outstanding balances for the shopping centre. This role ensures timely invoicing, collections, and accurate record-keeping to maintain healthy cash flow and financial accuracy for the mall. The person in this role could be assigned other administrative responsibilities to support the overall team.

Key Responsibilities include, but not limited to:

Billing & Invoicing :

• Generate and issue monthly rent invoices, CAM (Common Area Maintenance) charges, and other property-related fees.
• Review lease agreements to ensure accurate billing of tenants based on contract terms.
• Adjust and update billing records for lease amendments, renewals, or escalations.

Collections & Cash Application:

• Monitor tenant accounts and follow up on overdue payments to minimize delinquencies.
• Communicate with tenants regarding outstanding balances and payment discrepancies.
• Process and apply tenant payments, including checks, ACH, and wire transfers, to the correct accounts.
• Work with legal or collections agencies for unresolved delinquent accounts.

Financial Reporting & Reconciliation:

• Prepare aging reports and accounts receivable summaries for management review.
• Reconcile AR ledgers with bank deposits and general ledger accounts.
• Assist in month-end and year-end closing processes related to AR.

Tenant & Stakeholder Communication :

• Address tenant inquiries related to rent statements, payment issues, and account status.
• Collaborate with upper management and legal team to resolve billing disputes.
• Maintain accurate records of tenant interactions and payment commitments.

Compliance & Documentation:

• Ensure compliance with lease agreements, company policies, and financial regulations.
• Maintain organized records of invoices, payments, and tenant correspondence.
• Support audits and internal financial reviews by providing necessary documentation.

Education, Experience & competencies

• Associate’s or bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• At least 2 years of accounts receivable experience, preferably in commercial property management or real estate.
• Proficiency in accounting software (Yardi, MRI, QuickBooks, or similar property management systems).
• Strong Microsoft skills
• Strong attention to detail and accuracy
• Excellent communication and negotiation skills for tenant interactions.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Strong organizational skills
• Familiarity with commercial lease agreements, CAM reconciliations, and financial regulations is a plus.

Join our team as a Property Administrator / Accounts Receivable (AR) where your expertise will contribute significantly to our financial operations!

Job Type : Full-time

Pay & Benefits:

• Competitive base salary
• Bonus pay
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday