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About the role

We’re looking for an experienced, tech-savvy Live-Out Building Superintendent to join our team at a modern high-rise rental property. This is a cutting-edge, fully digital building equipped with keyless entry, smart building controls, contactless amenities, and advanced automation systems.

The ideal candidate is a self-starter with a strong background in building operations and a passion for innovative technology. You should be confident working with integrated digital platforms, smart locks, virtual concierge systems, energy monitoring tools, and building-wide WiFi/network infrastructure. Previous experience managing similar high-tech residential properties is highly preferred.

Key Responsibilities:

  • Oversee daily operations of a high-tech, fully automated residential building
  • Conduct daily inspections of the property, including digital system checks and smart equipment monitoring, identifying and resolving any maintenance or safety issues.
  • Conduct routine preventive maintenance and coordinate with external contractors as required.
  • Perform maintenance tasks, including minor electrical, carpentry and plumbing work as required
  • Troubleshoot and escalate technical issues related to building systems and digital infrastructure
  • Serve as the first point of contact for tenant concerns, service requests, and emergencies, including remote support through building platforms
  • Provide walkthroughs and support for tenants unfamiliar with digital building features.
  • Maintain accurate records of maintenance activities, inspections, and repairs.
  • Respond to emergency situations (e.g., fire alarms, floods, power outages) and coordinate with emergency services as needed.
  • Track inventory of tools, supplies, and replacement parts
  • Coordinate and supervise third-party contractors and vendors on site, as required
  • Ensure compliance with fire safety protocols and digital security systems
  • Maintain cleanliness of mechanical areas, garbage/recycling facilities, and common spaces
  • Participate in a rotating emergency on-call schedule
  • Communicate effectively with the Property Management team using digital tools for reporting, maintenance tracking, and building analytics

Required Skills & Qualifications:

  • Minimum 3–5 years of experience in residential building operations or facilities management, preferably in high-rise or multi-residential properties
  • Strong technical aptitude with hands-on experience using smart building technologies, building automation systems (BAS), and networked access systems
  • Proven ability to troubleshoot independently, prioritize tasks, and respond to emergencies under pressure.
  • Strong digital literacy: confident using digital platforms and mobile apps for work orders, building management, and tenant communication.
  • Familiarity with Fire Plans and Safety Code regulations in high-rise buildings
  • Solid understanding of building systems: plumbing, electrical, HVAC, mechanical, and fire safety systems.
  • Strong interpersonal and communication skills to interact with tenants, contractors, and property management professionals
  • Ability to work independently and adapt to a fast-paced, tech-forward environment
  • Valid driver's license and access to personal vehicle
  • Criminal record check required

Apollo is a dynamic, progressive organization and has enjoyed continued success and growth throughout the National Capital Region for over 28 years. We value innovation, trust, and a team-driven environment. In this role, you’ll have the opportunity to lead the way in a new era of property management, backed by a committed and forward-thinking team.

Only successful candidates will be contacted.

About Apollo Property Management

Facilities Services
51-200

APOLLO is a corporation with extensive experience in the asset management, construction and development business.

APOLLO's primary business is that of providing property management services to owners of residential, commercial, retail and hospitality properties. Our service offering spans a wide range of owners - from individual investors to large institutions.

APOLLO'S long-term objective is to diversify in the various fields within the property management industry, although asset management and property management services will always remain a key element of any future business plans.

The APOLLO Team believes strongly in the continued growth potential of the asset management business and is dedicated to being the best in the business!

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