Call Center Representative
Top Benefits
About the role
Kelly is hiring!
Are you passionate about helping others and providing outstanding customer service? We're looking for enthusiastic, motivated individuals to join our client’s Contact Centre team as a Customer Service Representative in Winnipeg, MB !
In this full-time role, you’ll support customers through phone and digital channels by providing a variety of services and tailored banking guidance. If you enjoy problem-solving, connecting with people, and having a positive impact, this could be a great fit for you.
Please note: the anticipated start date for this position is August 5 th .
What You’ll Do:
- Deliver exceptional service by assisting with account transactions and requests (transfers, payments, term deposits, account updates, and more)
- Provide knowledgeable advice to help clients choose the right financial products and services
- Offer technical support for Internet Banking services
- Handle a mix of inbound and outbound calls to support client needs and collaborate with other departments
What We’re Looking For:
- High school diploma with 1–3 years of related experience, or a combination of education and experience
- Strong communication and active listening skills
- A proven ability to meet or exceed sales goals
- Excellent customer service, professionalism, and problem-solving abilities
- Comfortable using Microsoft Word and Excel
- Experience with a financial institution is an asset
- Bilingualism is considered an asset
Work Schedule:
- Full-time, rotating shifts within the hours of:
- Monday to Friday: 8:00 AM – 8:00 PM
- Saturdays: 8:00 AM – 4:00 PM
Compensation & Benefits:
- Competitive hourly rate starting at $23.68/hr.
- Variable compensation and matched pension plan
- Comprehensive benefits package including:
- 100% employer-paid benefits- health, dental and vision. A healthcare spending account etc.
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and apply today!
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.
Call Center Representative
Top Benefits
About the role
Kelly is hiring!
Are you passionate about helping others and providing outstanding customer service? We're looking for enthusiastic, motivated individuals to join our client’s Contact Centre team as a Customer Service Representative in Winnipeg, MB !
In this full-time role, you’ll support customers through phone and digital channels by providing a variety of services and tailored banking guidance. If you enjoy problem-solving, connecting with people, and having a positive impact, this could be a great fit for you.
Please note: the anticipated start date for this position is August 5 th .
What You’ll Do:
- Deliver exceptional service by assisting with account transactions and requests (transfers, payments, term deposits, account updates, and more)
- Provide knowledgeable advice to help clients choose the right financial products and services
- Offer technical support for Internet Banking services
- Handle a mix of inbound and outbound calls to support client needs and collaborate with other departments
What We’re Looking For:
- High school diploma with 1–3 years of related experience, or a combination of education and experience
- Strong communication and active listening skills
- A proven ability to meet or exceed sales goals
- Excellent customer service, professionalism, and problem-solving abilities
- Comfortable using Microsoft Word and Excel
- Experience with a financial institution is an asset
- Bilingualism is considered an asset
Work Schedule:
- Full-time, rotating shifts within the hours of:
- Monday to Friday: 8:00 AM – 8:00 PM
- Saturdays: 8:00 AM – 4:00 PM
Compensation & Benefits:
- Competitive hourly rate starting at $23.68/hr.
- Variable compensation and matched pension plan
- Comprehensive benefits package including:
- 100% employer-paid benefits- health, dental and vision. A healthcare spending account etc.
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and apply today!
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.