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AGRIS Co-operative Ltd logo

Customer Service Manager

Muirkirk, ON
Senior Level
Full-time

Top Benefits

Casual dress
Company pension
Dental care

About the role

Are you looking for a hands-on career opportunity supporting local farms and farm families in your community to expand their participation in the agri-food value chain?

AGRIS Co-operative Ltd. has an opportunity for a motivated customer service manager to join our team in Muirkirk. As a customer service manager, you will have the opportunity to demonstrate your capability to deliver agriculture innovation and services to the communities we serve and to enhance our farm-owners’ profitability across our AGRIS Co-operative market.

What will you be responsible for:

· Provide an exceptional customer experience at every interaction.

· Provide recommendations and solutions to meet our customers needs with a focus on the “Whole Farm Plan,” from precision planning and application, ending with grain handling and marketing.

· Ability to support precision planning including GIS mapping, soil sampling, and interpreting the GIS data for customers.

· Understanding and supporting overall branch operation, administrative functions, as well as the branch and individual sales targets.

· Accept orders for products and services and initiate any actions required to effect timely delivery.

· Ensure all products ordered or shipped are properly invoiced prior to leaving the site.

· Assist in monitoring inventory levels and ensure adequate supplies are on hand to support customer purchasing. In consultation with the manager, complete inventory counts and replace inventory as required.

· Assist in the coordination and scheduling of available custom equipment to result in maximum utilization and quality customer service.

· Maintains a clean and attractive environment in the retail area.

· Awareness of sustainability issues such as 4R Stewardship, Class 12 Pesticide rules.

· Extended hours, as required, during the busy season.

Requirements for this job:

  • Requires a university or college degree or equivalent years of experience preferably in agriculture or agri-business.
  • Knowledge of agronomy, fertilizer, chemical, seed marketing.
  • Have or committed to obtaining the certified crop advisor (CCA) designation within three years.
  • Obtain pesticide vendor license and/or professional applicator designations.
  • Travel as required to support farm owner and branch needs.

If you are interested in a career in agriculture as part of an industry leader, developing innovative solutions and enhancing the profitability of our farmer-owners, we want to meet with you!

About AGRIS Co-operative Ltd.

AGRIS Co-operative is a dynamic and successful farmer-owned co-operative that prides itself on providing quality agronomic and grain marketing solutions for our customers and farmer-owners. AGRIS is a leader in precision farming technology, seed, agronomy, and petroleum services.

AGRIS Co-operative is a 100 per cent farmer-owned grain marketing and farm-input supply company that serves more than 1,100 farmer-owners across 14 locations in Essex, Kent, Elgin, Middlesex and Lambton counties.

The co-operative is a partner of Great Lakes Grain, a grain merchandising company. AGRIS Co-operative is a member-owner of GROWMARK, Inc. and markets products and services under the FS banner.

AGRIS Co-operative has branches located in Brigden, Chatham, Cottam, Dutton, Glencoe, Leamington, Muirkirk, Rochester, Stoney Point, Thamesville, Tupperville and Wheatley.

Please forward your resume in confidence by July 8, 2025

AGRIS Co-operative Ltd. is an equal opportunity employer. We thank all those who apply however only applicants selected for an interview will be notified.

Job Type: Full-time

Benefits:

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekends as needed

Ability to commute/relocate:

  • Muirkirk, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • DCS / DEC (required)

Experience:

  • agricultural: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Canadian Drivers Licenses (required)

Location:

  • Muirkirk, ON (preferred)

Work Location: In person

Application deadline: 2025-07-08

About AGRIS Co-operative Ltd

Farming
1-10

In a world where every information is available at our fingertips, though many of us are still confused among the leading producer of chips !!! Hence, we aim to provide you with valuable knowledge and the latest updates on Food, Agriculture, Commodity market, and some fun facts. We are a platform where one can get the latest insights about Agri and allied fields that brings positive change and leave behind footprints. We believe that Agriculture is the basis for any civilization to start likewise our initiative is to start your beautiful morning with a scoop full of facts and knowledge i.e. a one-stop solution to remain updated. We invite you to be a part of this family Agri-Scoop, which will enhance your knowledge regarding this domain.