Director, Client Services and Business Development
Top Benefits
About the role
Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.
The Company:
OSL was established in 2012 in Mississauga, Ontario, Canada, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. In 2015 OSL expanded across North America with USA partners cementing a solid presence and establishing ourselves as a premiere partner to Fortune 500 companies.
About the role:
Reporting to the Senior Vice President, Client Services and Business Development, the successful Director, Client Services and Business Development will champion the growth of OSL’s outsourced sales solutions. Working as the key driver of new opportunities, your networking, business development, relationship building, and closing skills will demonstrate and promote OSL’s culture and values. You will facilitate the growth of OSL’s presence across Canada.
We’re seeking a qualified Director, Client Services and Business Development, to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and deliver new business. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.
Industry focus and experience should include:
- Home Improvement Retail and Power Tools
- Consumer Electronics and Appliances
- Financial Institutions (Credit Card and Personal Banking)
Responsibilities:
You will research the industry and potential, develop a pipeline of prospects, source and develop relationships with potential clients and partners with our operational leaders to develop successful proposals for new business. You will take an active part in developing new service offerings and focus on building lasting relationships with our current and prospective partners. Some accountabilities are as follows:
- Responsible for the lead generation of new client opportunities and maintain a healthy pipeline
- Evaluate existing client referral base to identify opportunities for growth and expansion
- Responsible for the creation and delivery of an annual business development plan
- Deliver on defined sales targets for OSL’s outsourced sales solutions
- Develop account plans for all new and existing clients to chart your business development goals including identification, prospect qualification, proposal development, proposal delivery and contract negotiation
- Lead all new business development proposals and liaise with Finance, Operations, Marketing, Recruiting and Human Resources throughout the solution development process
- Establish and maintain solid and mutually beneficial business relationships resulting in highest levels of client and customer satisfaction and account retention, and future business growth plans
- Evaluate RFP business opportunities, determine feasibility and craft a response on behalf of OSL where suitable
- Maintain awareness of industry, competition and market conditions and leverage current client relationships to develop new business opportunities
- Set clear customers’ expectations and seamlessly hand off new business to the project management team
Requirements:
- 5+ years’ experience selling to large corporate clients and possession of a superior network
- Experience selling outsourced sales and labour solutions is ideal
- University degree or equivalent experience
- Demonstrated ability to build professional relationships with internal and external stakeholders
- Proficiency in understanding financial operating statements and developing business cases
- Excellent communication, writing and presentation skills
- Ability to work independently and in a team environment
- Ability to travel
What we offer in return**:**
- Competitive base salary +bonus
- RRSP matching program
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- Named one of Canada’s Best Managed Companies
The Interview Process:
- Stage 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
- Stage 2: The next step is a virtual conversation with the hiring Senior Vice President, Business Development.
- Stage 3: The final step is a panel conversation with the Senior Vice President, Business Development and extended team members.
If this sounds like you and you are excited to be a member of our team, please apply now.
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
About OSL Retail Services
Join our team at OSL! We partner with some of the biggest retail stores in North America and provide them with top-tier sales representatives in the consumer technology sector.
Sound interesting? We drive sales for our clients through one-on-one brand experiences and exceptional customer service, ultimately influencing a customer's purchasing decision. We don’t measure ourselves by impression or demos, but by the revenue we deliver to our clients every day.
Believing in diversity as a strength, our people are EVERYTHING! We offer best-in-class sales and customer service training for our employees so they can deliver results. We're proud of the people who work with us, and it shows. We are champions of diversity and inclusion to ensure everyone feels welcome.
Come discover a rewarding career at OSL! We believe in great people doing greater things, every day!
Director, Client Services and Business Development
Top Benefits
About the role
Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.
The Company:
OSL was established in 2012 in Mississauga, Ontario, Canada, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. In 2015 OSL expanded across North America with USA partners cementing a solid presence and establishing ourselves as a premiere partner to Fortune 500 companies.
About the role:
Reporting to the Senior Vice President, Client Services and Business Development, the successful Director, Client Services and Business Development will champion the growth of OSL’s outsourced sales solutions. Working as the key driver of new opportunities, your networking, business development, relationship building, and closing skills will demonstrate and promote OSL’s culture and values. You will facilitate the growth of OSL’s presence across Canada.
We’re seeking a qualified Director, Client Services and Business Development, to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and deliver new business. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.
Industry focus and experience should include:
- Home Improvement Retail and Power Tools
- Consumer Electronics and Appliances
- Financial Institutions (Credit Card and Personal Banking)
Responsibilities:
You will research the industry and potential, develop a pipeline of prospects, source and develop relationships with potential clients and partners with our operational leaders to develop successful proposals for new business. You will take an active part in developing new service offerings and focus on building lasting relationships with our current and prospective partners. Some accountabilities are as follows:
- Responsible for the lead generation of new client opportunities and maintain a healthy pipeline
- Evaluate existing client referral base to identify opportunities for growth and expansion
- Responsible for the creation and delivery of an annual business development plan
- Deliver on defined sales targets for OSL’s outsourced sales solutions
- Develop account plans for all new and existing clients to chart your business development goals including identification, prospect qualification, proposal development, proposal delivery and contract negotiation
- Lead all new business development proposals and liaise with Finance, Operations, Marketing, Recruiting and Human Resources throughout the solution development process
- Establish and maintain solid and mutually beneficial business relationships resulting in highest levels of client and customer satisfaction and account retention, and future business growth plans
- Evaluate RFP business opportunities, determine feasibility and craft a response on behalf of OSL where suitable
- Maintain awareness of industry, competition and market conditions and leverage current client relationships to develop new business opportunities
- Set clear customers’ expectations and seamlessly hand off new business to the project management team
Requirements:
- 5+ years’ experience selling to large corporate clients and possession of a superior network
- Experience selling outsourced sales and labour solutions is ideal
- University degree or equivalent experience
- Demonstrated ability to build professional relationships with internal and external stakeholders
- Proficiency in understanding financial operating statements and developing business cases
- Excellent communication, writing and presentation skills
- Ability to work independently and in a team environment
- Ability to travel
What we offer in return**:**
- Competitive base salary +bonus
- RRSP matching program
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- Named one of Canada’s Best Managed Companies
The Interview Process:
- Stage 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
- Stage 2: The next step is a virtual conversation with the hiring Senior Vice President, Business Development.
- Stage 3: The final step is a panel conversation with the Senior Vice President, Business Development and extended team members.
If this sounds like you and you are excited to be a member of our team, please apply now.
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
About OSL Retail Services
Join our team at OSL! We partner with some of the biggest retail stores in North America and provide them with top-tier sales representatives in the consumer technology sector.
Sound interesting? We drive sales for our clients through one-on-one brand experiences and exceptional customer service, ultimately influencing a customer's purchasing decision. We don’t measure ourselves by impression or demos, but by the revenue we deliver to our clients every day.
Believing in diversity as a strength, our people are EVERYTHING! We offer best-in-class sales and customer service training for our employees so they can deliver results. We're proud of the people who work with us, and it shows. We are champions of diversity and inclusion to ensure everyone feels welcome.
Come discover a rewarding career at OSL! We believe in great people doing greater things, every day!