About the role
Performs a wide range of program assistance and administrative support including registration and receptionist services related to the delivery of Community Education and Workforce Development (CEWD) courses and programs.
MAJOR DUTIES & RESPONSIBILITIES
-
Responds to student and client inquiries; provides course information to prospective students, including information on course changes or cancellations. Answers calls and emails and directs to appropriate department staff or takes messages.
-
Processes course registrations and records in using various internal software applications.
-
Liaises with the supervisor and other TRU Departments to assist with program planning and delivery.
-
In coordination with other team members, supports programs and workshops by collaborating on deliverables, ensuring materials are available, and coordinating shared equipment.
-
Prepares and maintains course setup, class lists, course reconciliations, and course completion requirements.
-
Secures sufficient facilities, and ensures supplies and resources are available for course delivery and instructors within current TRU procedures.
-
Prepares a variety of documents including correspondence, contracts, evaluation summaries, curriculum preparation, and memos.
-
Maintains the department database of statistical course information, instructors, contract agencies, and stakeholders.
-
Sets up and maintains filing systems (paper and electronic).
-
Assists with financial reporting including tracking expenses and providing financial updates on course deliveries. Also makes travel arrangements for instructors to travel to various communities.
-
Maintains the web page, and social media accounts and assists with online and pprint advertising.
REPORTS TO
Community Coordinator
QUALIFICATIONS
EDUCATION:
-
Grade 12 plus a one-year Business certificate or equivalent
EXPERIENCE:
-
Two years’ related experience, including one years’ experience in program delivery and one years’ experience with Microsoft office and website software
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
-
Ability to perform electronic word processing at 60 wpm and data entry
-
Ability to deal courteously and tactfully with students, staff and members of the general public
-
Ability to communicate effectively both verbally and in writing
-
Ability to operate related equipment
-
Must be fluent in database, desktop publishing, spreadsheet, and word processing software
-
Proven ability to work independently as well as part of a team
-
Ability to plan, organize, and prioritize tasks and meet deadlines while maintaining accuracy and attention to detail
-
Class 5 driver’s license
WORKING CONDITIONS
- Sitting at a desk and computer for a period of time
- Extensive contact with students, staff, and the general public
- General office conditions
- Travel required
About Thompson Rivers University
We are a comprehensive, learner-centred, sustainable university that serves its regional, national and international learners and their communities through high quality and flexible education, training, research and scholarship.
Our students have access to traditional undergraduate and graduate degree programs, certificates and diplomas. Robust laddering options mean flexible degree completion through online, distance education with TRU Open Learning.
We are community-minded with a global conscience, boldly redefining the university as a place of belonging—Kw’seltktnéws (we are all related and interconnected with nature, each other, and all things)—where all people are empowered to transform themselves, their communities, and the world.
TRU is a public post-secondary institution, funded by the Province of British Columbia through the Ministry of Advanced Education. We are a full member of AUCC (Association of Universities and College in Canada) and ACCC (Association of Canadian Community Colleges).
We are based in British Columbia, Canada. Our two campuses are located in Kamloops and Williams Lake.
About the role
Performs a wide range of program assistance and administrative support including registration and receptionist services related to the delivery of Community Education and Workforce Development (CEWD) courses and programs.
MAJOR DUTIES & RESPONSIBILITIES
-
Responds to student and client inquiries; provides course information to prospective students, including information on course changes or cancellations. Answers calls and emails and directs to appropriate department staff or takes messages.
-
Processes course registrations and records in using various internal software applications.
-
Liaises with the supervisor and other TRU Departments to assist with program planning and delivery.
-
In coordination with other team members, supports programs and workshops by collaborating on deliverables, ensuring materials are available, and coordinating shared equipment.
-
Prepares and maintains course setup, class lists, course reconciliations, and course completion requirements.
-
Secures sufficient facilities, and ensures supplies and resources are available for course delivery and instructors within current TRU procedures.
-
Prepares a variety of documents including correspondence, contracts, evaluation summaries, curriculum preparation, and memos.
-
Maintains the department database of statistical course information, instructors, contract agencies, and stakeholders.
-
Sets up and maintains filing systems (paper and electronic).
-
Assists with financial reporting including tracking expenses and providing financial updates on course deliveries. Also makes travel arrangements for instructors to travel to various communities.
-
Maintains the web page, and social media accounts and assists with online and pprint advertising.
REPORTS TO
Community Coordinator
QUALIFICATIONS
EDUCATION:
-
Grade 12 plus a one-year Business certificate or equivalent
EXPERIENCE:
-
Two years’ related experience, including one years’ experience in program delivery and one years’ experience with Microsoft office and website software
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
-
Ability to perform electronic word processing at 60 wpm and data entry
-
Ability to deal courteously and tactfully with students, staff and members of the general public
-
Ability to communicate effectively both verbally and in writing
-
Ability to operate related equipment
-
Must be fluent in database, desktop publishing, spreadsheet, and word processing software
-
Proven ability to work independently as well as part of a team
-
Ability to plan, organize, and prioritize tasks and meet deadlines while maintaining accuracy and attention to detail
-
Class 5 driver’s license
WORKING CONDITIONS
- Sitting at a desk and computer for a period of time
- Extensive contact with students, staff, and the general public
- General office conditions
- Travel required
About Thompson Rivers University
We are a comprehensive, learner-centred, sustainable university that serves its regional, national and international learners and their communities through high quality and flexible education, training, research and scholarship.
Our students have access to traditional undergraduate and graduate degree programs, certificates and diplomas. Robust laddering options mean flexible degree completion through online, distance education with TRU Open Learning.
We are community-minded with a global conscience, boldly redefining the university as a place of belonging—Kw’seltktnéws (we are all related and interconnected with nature, each other, and all things)—where all people are empowered to transform themselves, their communities, and the world.
TRU is a public post-secondary institution, funded by the Province of British Columbia through the Ministry of Advanced Education. We are a full member of AUCC (Association of Universities and College in Canada) and ACCC (Association of Canadian Community Colleges).
We are based in British Columbia, Canada. Our two campuses are located in Kamloops and Williams Lake.