Top Benefits
About the role
Customer Service Administrator
Who is Orkin?
ORKIN is the largest pest control company in Canada. For nearly a century, we have been the go-to company for commercial and residential pest control, and we are known for our proactive approach each technician takes, thanks to our Award winning training systems designed to give our technicians the best opportunity to thrive in the pest control industry.
Key Aspects of the Role
Responsibilities
ORKIN Customer Service Representatives are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Service Technicians love to tackle. Your day may consist of
Attend to customers’ questions, requests, problem resolution, sales, etc.
Paperwork processing; data entry; scheduling; data analysis
Direct customer complaints to proper management staff
General office duties
Essential Qualifications
Education: A high school diploma. A certificate or diploma in a related field preferred.
Skills: Exceptional communication, interpersonal, conflict resolution, and customer service skills. Must be computer literate with an intimate knowledge of Microsoft office (Word, Excel, and Outlook).
Adaptability: Ability to work under pressure while ensuring close attention detail. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Other Requirements
Integrity and Legal Compliance: Ability to pass a criminal background check and adhere to non-solicitation policies.
Orkin Canada is an equal opportunity employer and is committed to employment equity.
Accommodations are available on request for candidates taking part in all aspects of the selection process
What’s in it for YOU?
We value our employees and are committed to supporting their personal and professional growth. Here’s what you can expect as part of our team:
Competitive Salary
Pension Plan - Secure your future with our employer-supported pension plan.
Comprehensive Health Benefits - Including health, dental, vision, life Insurance coverage
Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
Dependent Education Allowance Program - Support for your dependents’ educational expenses.
Career Advancement - We’re committed to helping you grow and advance within the company.
Company phone
Referral bonuses
And more!
Join us and be a part of a supportive team that values your contributions, growth, and well-being!
How to apply:
Please send your resume to Rory Scott at rory.scott@orkincanada.com
Industry
- Environmental Services
Employment Type
Full-time
About Orkin Canada
Orkin Canada is the country’s leading pest control company, covering Canada coast to coast with more than 30 locations. Backed by more than a century of expertise, Orkin Canada uses the latest tools and technologies to deliver customized solutions based in science for your home or business.
Our expertly trained and seasoned technicians have set the Canadian standard for exceptional pest management and prevention for homes and businesses. From residential to commercial to manufacturing, industrial, shipping, mining, grain and government, Orkin Canada delivers customized pest control programs to suit the service environment and its particular pest problems. With technicians in every province and major city, Orkin Canada knows your neighbourhood better than any other provider.
Our Integrated Pest Management (IPM) approach provides an effective and environmentally responsible pest management solution, relying on preventive measures to deter pest activity and on targeted treatments. We’re always looking for smarter ways to manage pests. Often, we work with customers and communities to find “greener” solutions to their pest problems.
In every situation, our solutions are backed by the industry’s most comprehensive guarantees, so you can be confident that you’ll see results. We are.
Orkin Canada is a wholly owned subsidiary of Rollins, Inc. (NYSE:ROL). Rollins currently serves more than 1.7 million customers through its more than 400 locations in the U.S., Canada, Europe, South America, Central America, the Middle East, the Caribbean, Asia, the Mediterranean and Africa. Rollins purchased and established Orkin Canada (originally PCO Services) in 1999. PCO Services had more than 60 years of experience as the leading pest control provider in Canada.
Top Benefits
About the role
Customer Service Administrator
Who is Orkin?
ORKIN is the largest pest control company in Canada. For nearly a century, we have been the go-to company for commercial and residential pest control, and we are known for our proactive approach each technician takes, thanks to our Award winning training systems designed to give our technicians the best opportunity to thrive in the pest control industry.
Key Aspects of the Role
Responsibilities
ORKIN Customer Service Representatives are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Service Technicians love to tackle. Your day may consist of
Attend to customers’ questions, requests, problem resolution, sales, etc.
Paperwork processing; data entry; scheduling; data analysis
Direct customer complaints to proper management staff
General office duties
Essential Qualifications
Education: A high school diploma. A certificate or diploma in a related field preferred.
Skills: Exceptional communication, interpersonal, conflict resolution, and customer service skills. Must be computer literate with an intimate knowledge of Microsoft office (Word, Excel, and Outlook).
Adaptability: Ability to work under pressure while ensuring close attention detail. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Other Requirements
Integrity and Legal Compliance: Ability to pass a criminal background check and adhere to non-solicitation policies.
Orkin Canada is an equal opportunity employer and is committed to employment equity.
Accommodations are available on request for candidates taking part in all aspects of the selection process
What’s in it for YOU?
We value our employees and are committed to supporting their personal and professional growth. Here’s what you can expect as part of our team:
Competitive Salary
Pension Plan - Secure your future with our employer-supported pension plan.
Comprehensive Health Benefits - Including health, dental, vision, life Insurance coverage
Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
Dependent Education Allowance Program - Support for your dependents’ educational expenses.
Career Advancement - We’re committed to helping you grow and advance within the company.
Company phone
Referral bonuses
And more!
Join us and be a part of a supportive team that values your contributions, growth, and well-being!
How to apply:
Please send your resume to Rory Scott at rory.scott@orkincanada.com
Industry
- Environmental Services
Employment Type
Full-time
About Orkin Canada
Orkin Canada is the country’s leading pest control company, covering Canada coast to coast with more than 30 locations. Backed by more than a century of expertise, Orkin Canada uses the latest tools and technologies to deliver customized solutions based in science for your home or business.
Our expertly trained and seasoned technicians have set the Canadian standard for exceptional pest management and prevention for homes and businesses. From residential to commercial to manufacturing, industrial, shipping, mining, grain and government, Orkin Canada delivers customized pest control programs to suit the service environment and its particular pest problems. With technicians in every province and major city, Orkin Canada knows your neighbourhood better than any other provider.
Our Integrated Pest Management (IPM) approach provides an effective and environmentally responsible pest management solution, relying on preventive measures to deter pest activity and on targeted treatments. We’re always looking for smarter ways to manage pests. Often, we work with customers and communities to find “greener” solutions to their pest problems.
In every situation, our solutions are backed by the industry’s most comprehensive guarantees, so you can be confident that you’ll see results. We are.
Orkin Canada is a wholly owned subsidiary of Rollins, Inc. (NYSE:ROL). Rollins currently serves more than 1.7 million customers through its more than 400 locations in the U.S., Canada, Europe, South America, Central America, the Middle East, the Caribbean, Asia, the Mediterranean and Africa. Rollins purchased and established Orkin Canada (originally PCO Services) in 1999. PCO Services had more than 60 years of experience as the leading pest control provider in Canada.